H2. Role ambiguity negatively relates to employee creativity

H2. Role ambiguity negatively relates to employee creativity

• H2. Role ambiguity negatively relates to employee creativity
• H3. Role conflict positively relates to employee creativity
• Role conflict and ambiguity produce job-related tension. Moreover, role stressors tend to weaken employees’ discernment of the connection between effort and performance and between performance and rewards, thus eroding their motivation.
• H4. Role ambiguity negatively relates to intrinsic motivation.
• H5. Role conflict negatively relates to intrinsic motivation.
• Increased levels of role conflict should increase role ambiguity because as conflicting expectations escalate, employees will find it more difficult to decide how to perform their roles and whose expectations and assignments should take priority.
• H6. Role conflict positively relates to role ambiguity

• H7a. Job complexity positively relates to intrinsic motivation

Evidence suggests that enriched jobs relate negatively to role ambiguity and role conflict.

• H7b. Job complexity negatively relates to role conflict
• H7c. Job complexity negatively relates to role ambiguity

A good supervisor will “promote employees’ feelings of self-determination and personal

initiative at work,



• H8a. The relationship with the supervisor positively relates to intrinsic motivation

Diverse studies support the negative effect of supervision on role stress.

• H8b. The relationship with the supervisor negatively relates to role conflict
• H8c. The relationship with the supervisor negatively relates to role ambiguity

Peers provide emotional support to, and help each other with job-related problems

• H9a. The relationship with co-workers positively relates to intrinsic motivation

Co-workers may help clarify the tasks each is to perform, allocate time for performing tasks, and provide feedback

• Refers to jobs that are rich in autonomy, variety, identity,..
• Complex jobs make employees feel that their job is meaningful and important, and that they are personally responsible for work outcomes

Role ambiguity contributes negatively to creativity

Role conflict contributes positively to creativity

Intrinsic motivation positively relates to creativity

Ambiguity negatively relates to intrinsic motivation

Role conflict positively relates with it

Role conflict positively

relates with role ambiguity

SUPPORT H7a

Job complexity is positively

related to intrinsic motivation

H7b predicted a negative

relationship between job complexity

and role conflict but

no significant effect was obtained

SUPPORT H7c

Job complexity

contributes negatively to role ambiguity

RESULT

05