VI. selected issues in interpreting insurance policies 4



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VI. SELECTED ISSUES IN INTERPRETING INSURANCE POLICIES

Policy Interpretation


  • Insurance contracts are interpreted on a case-by-case basis, with a view to reflecting the intentions of the parties

  • Heavy burden on insurance companies to clearly reflect their intentions in policy wording

    • Unequal bargaining power between insured and insurer

    • Limited negotiation with standard form contracts

  • Step one: the search for intention (Consolidated Bathurst Export v. Mutual Boiler)

    • Search for an interpretation which promotes or advances the true intent

      • Literal meaning should not be applied where to do so would bring about an unrealistic result

      • Holistic interpretation to achieve commercially reasonable outcome

    • Principles:

      • Undefined words should be given plain and ordinary meaning, but if there are two meanings then go with the one that is more reasonable in promoting the intention of the parties

      • Contract should be interpreted as a whole, with the presumed purpose of the reasonable protection of the insured

      • Objective of the contract should not be negated by a technical definition

  • Step two: if there are two reasonable but differing interpretations after step 1

    • Contra proferentem

      • Ambiguous terms are interpreted against the party who drafted the agreement (the insurer)

      • Does not apply to statutory conditions because they are not drafted by the insurer

    • Broad interpretation of coverage clauses/narrow interpretation of exclusion clauses

      • May apply to statutorily mandated provisions that are immune to contra p.

    • Fulfillment of the reasonable expectations of the parties

      • American approach is to resolve ambiguities by interpreting the contract in accordance with the insured’s reasonable expectations

      • Unclear whether this doctrine can apply where the contract terms are not ambiguous

      • Applies to both expectations of insurer and insured, but giving effect to the expectations of the insured may go against contra proferentem

      • Blurred distinction between reasonable expectations doctrine and the primary principle of interpreting a contract in accordance with intentions of parties

    • E.g. Reid Crowther Ltd. v. Simcoe & Erie General Ins Co (SCC 1993))

      • Different use of triggering words in different parts of the policy created ambiguity as to whether the policy was limited to claims or occurrences within coverage period

  • Public policy

    • Courts need to limit the degree to which they allow contextual or public policy considerations to influence their interpretation of insurance contracts

      • Jesuit Fathers of Upper Canada v. Guardian- public policy considerations do not and should not trump foundational principles of interpretation

        • Double endorsement requirement precluded claims due to circumstances known prior to commencement of coverage period- favoured insurer to insured’s detriment

    • May be more appropriate for the courts to use statutory authority or draw on estoppel to refuse to apply an unreasonable provision, rather than to interpret it in favour of the insured

    • Examples of interpretation pp. 149-150

Corbould v. BCAA Insurance Corp (BCSC 2010)


  • Facts: above ground oil storage tank leaked into ground and home, insurer denied coverage because policy excluded loss due to pollution or contamination and that the escape of fuel oil into the property is within the plain and ordinary meaning of contamination/pollution

  • Analysis: a reasonably informed person would consider a spill of 950L of heating oil to constitute contamination or pollution- there is no ambiguity

    • Parties’ intentions prevail- unnecessary to resort to reasonable expectations absent ambiguity

    • The only time that we should consider reasonable expectations of the parties as an independent tool absent ambiguity is if not doing so would render the whole contract useless (if the purpose of the contract was threatened)

Brissette Estate v. Wesbury Life Insurance (SCC)


  • Facts: couple had a life insurance policy but it didn’t say who would be the beneficiary if the death was caused by one of them

  • Issue: should insurance proceeds be payable for the benefit of the executor who murdered the insured?

  • Held: no matter how the policy is interpreted, finding in favour of the beneficiary would allow him to recover from the loss that he has caused- public policy was applied

    • Dissent saw this as an ambiguity because the policy did not provide for what should happen if the beneficiary causes the loss, so should interpret in insured’s favour

Loss Caused by Accident


  • Unless specifically stated otherwise, insurance contracts are interpreted as impliedly excluding coverage for expected losses (and inevitable wear and tear), but many losses are neither purposely caused nor entirely fortuitous

  • Continuum: purely fortuitous, blameless event – negligent act – grossly negligent – reckless act – action intended to cause loss

  • Evolution of definition of “accident”

    • Walkem: includes negligence of the insured

      • Contract provided coverage for accidents, but the damage was caused by collapsing cranes that were negligently repaired by the insured

      • SCC held that interpreting “accidents” to mean only wholly anticipated events would be unreasonably narrow

      • Even calculated risks can be accidents as long as the outcome was not desired

    • Stats: plain and ordinary meaning of “accident” includes gross negligence, but excludes recklessness or “a foolhardy venture from which personal injury could be foreseen as an almost inevitable consequence”

      • Insurer said that there should be a narrow construction where the focus of the policy is just to indemnify the specific insured- liberal construction is only applicable to policies that protect third parties

        • Court rejected this- the definition of accident is the same for accident and indemnity policies

      • The fact that the insured was grossly negligent does not mean she desired the outcome

    • Martin: the question of whether a loss was caused by an accident depends on the insured’s state of mind, not the activity undertaken by the insured

      • Insured’s death due to an overdose is still an accident even if he intended to inject himself, because he did not intend to cause his death

        • Engaging in risky behaviour does not mean that the resulting loss was intentional

      • Insured’s expectations or intentions should be ascertained from his subjective perspective, or from the perspective of a reasonable person in the insured’s position

        • If the insured expected the loss to occur then it is not an accident

        • Note that the finding in Martin is restricted to situations where the insured’s actions led to the loss- ONCA has held that death from natural causes is not an accident

Co-operators Life Insurance Co. v. Gibbens (SCC 2009)


  • Facts: insured had unprotected sex and contracted herpes, which caused a rare complication that resulted in total paralysis of his lower body

  • Issue: does the paraplegia constitute “bodily injury occasioned solely through external, violent and accidental means”?

  • Analysis: “accident” involves something fortuitous and unexpected, as opposed to something proceeding from natural causes- should be given its ordinary meaning

    • Just because an outcome is unexpected does not establish the existence of an accident within the scope of the policy (Wang)

  • Held: “accident” does not include ailments proceeding from natural causes

    • The bodily injury proceeded from natural causes in this case, since the transmission followed the normal method by which sexually transmitted diseases replicate

    • Onus is on the claimant to show that the loss is covered by the policy

      • Once the claimant establishes a prima facie case that the injury was caused by an accident, the burden shifts to the insurer to show that it was not an accident

    • Average insured test: “accident” is an ordinary word- should be construed as it would be understood by the average person applying for insurance, not as it might be perceived by persons well versed in insurance law- should be given its plan and ordinary meaning

Progressive Homes Ltd. v. Lombard General Insurance Co (SCC 2010)


  • Facts: Progressive homes was hired as a general contractor, negligently built housing complexes, actions were brought against Progressive

    • Insurance policies required Lombard to defend and indemnify Progressive when Progressive is legally obligated to pay damages because of property damage caused by an occurrence or accident

    • Lombard argues that interpreting “accident” broadly would effectively make Commercial General Liability policies into guarantees of the quality of the work done by the insured

      • Court rejects this position- performance bonds ensure that work is brought to completion, whereas CGL policies only cover damage to the insured’s own work once completed

  • Analysis:

    • An insurer is required to defend a claim where the facts alleged in the pleadings, if proven to be true, would require the insurer to indemnify the insured’s claim

      • Duty to defend is not dependent on the insured actually being liable

    • It is generally advisable to interpret the policy in the order of: coverage, exclusions, and then exceptions

    • Onus is on Progressive to show that the pleadings fall within the initial grant of coverage, which covers property damage caused by an accident

      • Once this is shown, the onus shifts to Lombard to show that the coverage is precluded by an exclusion clause

    • “accident” should apply when an event causes property damage neither expected nor intended by the insured- need not be a sudden event and can result from continuous or repeated exposure to conditions

      • whether defective workmanship is an accident is case specific

      • property damage is not limited to damage to the property of a third party- can include damage to the building that Progressive constructed

  • Held: for Progressive. Lombard’s duty to defend is triggered.

Nelson v. Industrial-Alliance Pacific Life Insurance (ABQB 2010)


  • Facts: Insured died while swimming- medical experts concluded that he likely had an arrythmia (irregular heartbeat) that was the immediate cause of his death

  • Analysis: was his death an accident? Applied principles from Gibbens

    • Care must be taken not to convert an accidental benefits policy into a general health, disability, or life insurance policy

    • Circumstances giving rise to claims on accident benefits polcies:

      • Antecedent mishaps external to the person of the insured (e.g. car accident, slip and fall, bodily injury or death caused by illness that is a consequence of a mishap or untoward event external to the insured)

      • Antecedent mishaps internal to the person of the insured (e.g. deliberate acts of ordinary living that lead to an unforeseen or unexpected injury, that is a fortuitous and unexpected result of a bodily malfunction peculiar to the insured

      • Antecedent mishaps due to miscalculation by the insured (e.g. insured has a mistaken belief about circumstances, fails to perform an action in a timely manner or undertake a necessary check, or simply miscalculates the effects)

      • Disease or illness of the insured- does not constitute an accident if it arises from processes that occur naturally within the body in the ordinary course of events

    • Accident occurs where:

      • A prior unexpected mishap or occurrence external to the insured’s body causes bodily injury or death

      • A disease or illness attributed to a prior unanticipated mishap or occurrence external to the insured’s body causes bodily injury or death

        • E.g. Kolbuc- West Nile was unforeseen

      • A prior unanticipated mishap or occurrence due to a deliberate action of the insured results in bodily injury or death due to a bodily malfunction peculiar to the insured

      • A deliberate action on the part of the insured causes bodily injury or death due to the insured’s miscalculation or mistaken belief about his or her circumstances

        • e.g. Martin- drug overdose

    • Accident does not occur where disease or illness resulting from natural causes or bodily infirmity in the ordinary course of events causes bodily injury or death

      • E.g. Gibbens (paralysis due to natural processes within the insured’s body), Wang (amniotic fluid embolism natural with child birth), Nelson (death from swimming not caused by mishap)

      • If the loss was caused by disease from natural causes, then it is not accidental

  • Held: there was no mishap or trauma that triggered the bodily malfunction- swimming is a natural and common event


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