The personality of an individual can be determined by observing his individual psychological conditions. The factors that determine the satisfaction of individuals and his psychological conditions is perception, attitudes and learning.
Age
Age can be described as a noteworthy determinant of job satisfaction. It is because younger age employees possessing higher energy levels are likely to be having more job satisfaction. In older age, the aspiration levels in employees increase. They feel completely dissatisfied in a state where they are unable to find their aspiration fulfilled,
Education plays a significant determinant of job satisfaction as it provides an opportunity for developing one’s personality. Education develops and improvises individual wisdom and evaluation process. The highly educated employees can understand the situation and asses it positively as they possess persistence, rationality and thinking power.
Gender Differences
The gender and race of the employees plays important determinants of Job satisfaction. Women, the fairer sex, are more likely to be satisfied than their male counterpart even if they are employed in small jobs.
The job satisfaction can also be determined by other factors like learning, skill autonomy, job characteristics, unbiased attitude of management, social status etc. It is important for managers to consider all these factors in assessing the satisfaction of the employees and increasing their level of job satisfaction.
MEASUREMENT OF JOB SATISFACTION
The commonly applied techniques employed to measure job satisfaction are discussed below:
Rating Scales
Rating scales are the commonly adopted method that is used for the measuring job satisfaction. It comprises of certain statements describing the attitude of the employees with respect to the job, organization and personal factors. For each declaration or statement, the employee is invited to express his opinion on a scale consisting of
different expressions.
The experts conduct these personal interviews where employees express their opinions on job satisfaction. The responses delivered through these interviews are analyzed to find their level of job satisfaction. It is believed that this method is likely to have personal biased views of the interviewer also.
Tendencies
The employees are asked to express their tendency or inclination on several aspects and this reveals their satisfaction or dissatisfaction.
Critical Incidents
Herzberg made developed approach to measure job satisfaction. In this particular method, the employees were asked to describe incidents on their job when they were particularly satisfied or dissatisfied. These set of incidents were then analyzed to determine their positive and negative attitudes.
STRESS MEANING
Stress is the body's reaction to a change that requires a physical, mental or emotional adjustment or response. Stress can come from any situation or thought that makes you feel frustrated, angry, nervous, or anxious. Stress is caused by an existing stress-causing factor or "stressor."
DEFINITION
Stress is an adaptive response to an external situation that results in physical, psychological and / or behavioural deviations for organizational participants.
