SECTION 1: EXECUTIVE SUMMARY 5
Contents Summary 6
7
7
SECTION 2: VISION AND GOALS 8
Introduction 8
Trends in Education and Technology 9
Web 3.0 (Semantic Web) and Internet Trends 13
Design Standards and Methodology 15
SECTION 3: GUIDING PRINCIPLES 16
Children First Intensive 16
Children First Today 16
Children First Intensive 17
Professional Development 19
Teaching and Learning 23
eLearning 23
Teaching and Learning 24
NYCiZone 27
Special Education 36
SECTION 4: SCHOOL INFRASTRUCTURE 40
40
Vision 40
Goal and Strategy to Obtain Vision 40
Current State 41
Target State 41
42
Recommendations and Roadmap 42
Benefits and Impact if Not Implemented 46
Budget to Implement 47
SECTION 5: DATA CENTER SERVICES 49
Vision 49
Unified Storage and Enterprise Servers 49
Goal and Strategy to Obtain Vision 49
Current State 50
Current Challenges 50
Target State 51
Recommendations and Roadmap 55
Benefits and Impact if Not Implemented 57
Budget to Implement 57
SECTION 6: NETWORK INFRASTRUCTURE 58
Converged Network Infrastructure 58
Vision 58
Goals and Strategy to Obtain Vision 58
Current State 59
Future State 60
Mobility 61
Distance Learning 61
IPv6 62
IP Telephony 63
Recommendations and Roadmap 64
Benefits and Impact 66
Budget to implement 67
Next Generation Wireless Network 68
Vision 68
Goals and Strategy to Obtain Vision 68
Current State 70
Target State (Future State) 72
Recommendations and Roadmap 75
Benefits and Impact if Not Implemented 78
Budget to Implement 79
79
SECTION 7: PC LIFECYCLE MANAGEMENT AND END-USER COMPUTING 81
Vision 81
Goals and Objectives to Obtain Vision 85
Current State 89
Future State 89
Recommendations and Roadmap 92
Benefits and Impact if Not Implemented 92
Budget to Implement 93
SECTION 8: INFORMATION SECURITY AND IDENTITY 95
Vision 95
Goal and Strategy to Obtain Vision 95
Current State 95
Target State (Future State) 96
Recommendations and Roadmap 97
Benefits and Impact if Not Implemented 107
Budget to Implement 107
SECTION 9: STUDENT/TEACHER LEARNING AND COLLABORATION 108
Vision 108
Goal and Strategy to Obtain Vision 108
Current State 109
Future State 110
Recommendations and Roadmap 110
Benefits and Impact 112
Budget to Implement 113
SECTION 10: USER SUPPORT (NOC AND SERVICE CENTER) 114
The Network Operations Center (NOC) 114
Vision 114
Goal and Strategy to Obtain Vision 114
Current State
115
Target State (Future State) 117
Recommendations and Roadmap 117
Benefits and Impact if Not Implemented 118
Budget to Implement 118
118
Help Desk (Service Center) 119
Vision 119
Current State 119
Recommendations and Roadmap 121
Benefits and Impact 123
Budget to Implement 123
SECTION 11: EVALUATION AND ASSESSING NEW TECHNOLOGY 124
Vision 124
Goal and Strategy to Obtain Vision 125
Current State 125
Target State 125
Recommendations and Roadmap 125
Benefits and Impact if Not Implemented 126
Budget to Implement 126
SECTION 12: OVERALL BUDGET PLAN 127
Budget to Implement 127