PGDCA Paper : PGDCA-6 61 information systems (MIS) serve the management level of the organization, providing managers with reports or with online access to the organization’s current performance and historical records. DSS help managers make decisions that are unique, rapidly changing and not easily specified in advance. ESS serve the strategic level of the organization. They address non-routine decisions requiring judgement, evaluation and insight because there is no agreed-on procedure for arriving at a solution. Information systems can also be classified by the specific organizational function they serve. The typical information systems that support each of the major business functions and provide examples of functional applications for each organizational level include Sales and Marketing Systems, Manufacturing and Production Systems, Finance and Accounting Systems and Human Resources Systems. 4.8 Short Answer Type Questions Q:1 What are Transaction Processing Systems? Q:2 Write short notes on the following :
