Chapter Twenty



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decisionn making


Chapter Twenty
Decision making

Objectives:
To develop an understanding of

Types of Decisions

Decision making process

Behavioral Influences on Decision Making

Different Decision Making Styles

Group Decision Making

Creativity in group decision-making.

Types Of Organizational Decision Making Processes

Contingency Framework For Using Decision Models

Tools for Decision-Making

A Systematic Approach to Decision Making

Organizational Constraints

Cultural Differences in Decision Making


Introduction
Quality of the decisions that managers make is the yardstick of effectiveness. Management is decision making however, decision-making is also fundamentally a people process.

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