Green university of bangladesh
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walton service quality survey
walton service quality survey
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Service Quality Survey Form
Walton’s staff help provide information about their products and in providing other services.
Walton’s staff actively hears from the customers and provides services accordingly.
Graphical presentation of the survey questions
GREEN
UNIVERSITY OF BANGLADESH
Course Title: Service Marketing
Course code: MKT-407
An
assignment on
Submitted to
Submitted by
Name: Mohammad Abrar Safi
I'd: 201906040
Brand: Walton Group
WALTON
Service
Quality Survey Form
customer Name:
Date:
I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV.
1 2 3 4 5
Strongly
agree strongly disagree
Walton’s staff help provide information about their products and in providing other services.
1 2 3 4 5
Strongly agree strongly disagree
I trust Walton’s services and am confident about the best quality of service.
1 2 3 4 5
Strongly agree strongly disagree
Walton’s staff actively hears from the customers and provides services accordingly.
1 2 3 4 5
Strongly agree strongly disagree
Walton Group provides all of its services physically.
1 2 3 4 5
Strongly agree strongly disagree
Graphical presentation
of the survey questions
Data labels
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