Incident investigation workshop



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How to develop a Why Tree-2012 DHK

HOW TO DEVELOP A WHY TREE?

  • Rehan Sajjad Mughal
  • Safety Advisor
  • Engro Fertilizers Limited
  • 15.12.2011
  • ROOT CAUSE ANALYSIS

DEFINITION OF AN INCIDENT

  • Injury or illness
  • Property damage
  • Uncontrolled environmental impact
  • Adverse community reaction
  • Business interruption

INJURIES: A MATTER OF PROBABILITIES

  • Truck trailer moves
  • Driver jumps to ground &
  • lift truck rolls over him
  • Truck trailer moves
  • Driver jumps to ground &
  • Breaks leg
  • Truck trailer moves
  • Driver jumps to ground &
  • sprain ankle
  • Lift truck is driven into truck
  • Trailer & trailer moves
  • Wheel chocks not in place
  • At rear wheels of trailer

BENEFITS OF INCIDENT INVESTIGATION

SO.. WHO SHOULD INVESTIGATE INCIDENTS?

  • We believe that line management is responsible
  • for investigating all incidents.

THE INCIDENT INVESTIGATION PROCESS

  • Make initial response & report.
  • Form investigation team.
  • Determine the facts.
  • Determine the key factors.
  • Determine systems to be strengthened.
  • Recommend corrective and preventive actions.
  • Document & communicate the findings.
  • Follow up.

THE INCIDENT INVESTIGATION PROCESS

  • THE INCIDENT INVESTIGATION PROCESS
  • Key Factors
  • FACTS
  • FUNNELING INFORMATION
  • Determine the key factors that contributed to the incident.

ROOT CAUSE FAILURE ANALYSIS

  • RCF A is a systematic approach to identify and eliminate the failures that prevent a business from achieving its goals (e.g. 100% uptime, zero injuries, meeting cost objectives, etc).
  • The RCFA process identifies the causes of failures (key factors) at the equipment, human, and systems levels and puts in place corrective measures to eliminate them resulting in improved, sustainable performance.
  • Circumstances that contributed to or may be reasonably believed to have contributed to the incident's occurrence even though a clear causal connection may not be found.
  • These circumstances include human, equipment and/or operating/managing systems that are found to be deficient or otherwise capable of being improved
  • WHAT IS A KEY FACTOR?
  • ROOT CAUSE FAILURE ANALYSIS

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