1. DEFINE THE TERM E-MAIL /INTERNET
Email is short form for electronic email. It is the one of the most widely used features of the internet along with the web, it allows you to send and receive the messages to and from anyone with an e-mail address anywhere in the world. Email is the modern replacement of the traditional postal mail which was physical.
Internet as the network of computers interconnected with other many different types of computer all over the world.
2. IDENTIFY USES OF E-MAIL FOR OFFICE COMMUNICATION
Below are the uses of email for office communication:-
Recording keeping- Through system backups mails are stored into servers and can be accessed in the future when needed.
Faster communication- E-mail is a faster means of communication and correspondence. With e-mail, business people from the same company but different locations can communicate fast unlike the use of postal mail.
Accessibility- E-mail eliminates time and global barriers. People in an office can use e-mail to send and receive information at any hour, day or location.
Customer service- Offices that offer product service or sales uses e-mail for a quick and easy way to provide and receive client remarks and comments on the products and services offered. It is also a way for informing clients on discounts and new products.
3. EXPLAIN RISKS ASSOCIATED WITH THE USE OF E MAIL TO COMMUNICATE IN ORGANIZATIONS
Below are the risks associated with usage of email to communicate in organizations:-
E-mail sent to external addresses (clients, customers, vendors) are not secure during transmission since they transverse the public internet. Unauthorized internal or external access is possible which leads to misuse the mail for scamming/cybercrimes.
Employees can access web mail from personal computer and download files and information to those external systems. Safety of organization information is at risk of being accessed by unintended party/ breach of information during transmission.
Malware can enter your internal network via email sent from unprotected systems.
If simple authentication is used (eg:- only username and password are required for log in) then simple password guessing can allow intruders access employee email account.
Most organizations use email as the main communication tool in the office, when the service becomes suddenly unavailable it causes business operations to stop which damages brand reputation, leads to frustrated employees and potential loss of business conduction.
REFERENCE
Capincrouse.com/top-10-email-risks
Eventura.comcyber-security/three-critical-business-risks-associated-with-email/
Techwalla.com/articles/uses-of-email-in-business
Smallbusiness.chron.com/benefits-email-business-3247
Group 2 members ideas through discussion and summarization
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