Thank you for your time and assistance. This market research is carried out in compliance with the Privacy Act and Telecommunications and Research Calls Industry Standard, and the information you provided will be used only for research purposes.
We are conducting this research on behalf of the Australian Communications & Media Authority.
1 Percentage ranges are given because survey respondents were asked about four different examples of harmful software or malware. The examples given were software that ‘allows others to use your computer to send out spam or redirect you to fake websites’, ‘allows others to steal your personal or financial information’, ‘allows others to identify the websites you have visited and access your emails’ and ‘affects the way your computer operates’.
2 The other three examples of harmful software or malware used in the study were software that: ‘allows others to use your computer to send out spam or redirect you to fake websites’, ‘allows others to identify the websites you have visited and access your emails’ and ‘affects the way your computer operates’.
3 Please note that these respondents were recontacted after the main survey and asked this question in a second interview.
4 Every year, Roy Morgan Research conducts over 50,000 face-to-face interviews in Australia. This forms the basis of Single Source. Approximately 40 per cent also return additional self-completion diaries, the Product Poll and Media Diary.