No audio in left or right earphone speaker

Download 33.54 Kb. Date 29.07.2017 Size 33.54 Kb. #24670

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Page- Earphones No audio in left or right earphone speaker Check if cable is broken. Also ensure connector is properly inserted into mobile. Earphone cable length is short Its standard size - 1.2 meter Noise distortion in audio. Please check if earphone connector is properly inserted into mobile. Try cleaning earbuds by gently blowing. If issue is not resolved please visit service center although issue can be due to damaged cable. Too low bass! It has optimal bass. Will also depend on mobile. Treble bad It has optimal treble. Will also depend on mobile. Earphone speaker is not working Please check software settings on the mobile, volume control etc. If issue not resolved then visit service center. The problem could be due to physically damaged cable Earphone volume control not working Please check it with another device. If issue not resolved then visit service center. Phone not responding to button presses. Could be issue with phone compatibility. Please try on another phone. If issue is not resolved then please visit to nearest service center. Earphone microphone not picking up sound Please check if connector is properly inserted into mobile. Try to clean dust on mic. If issue is not solved then please visit service center. Output volume level of the headphone is quite low on full volume of phone. Output volume is set considering sensitivity of human ears and optimal output of speakers. Increasing output beyond certain level could get harmful for the ears. No button to take call automatically without having to take the phone out. This feature depends of compatibility with phone. On some devices it may not work. Sound quality is not good. Earphone offers better sound quality in this price range. Build quality of earphone is not strong enough. Earphone offers good build quality in this price range. In high models we offer tangle fee and break resistant cables. Is it resistant to water No Is it resistant to heat? Avoid high temperature above 45 degree Celsius Is it resistant to other electronic devices close by Mostly yes, but sometimes may interfere. The jack is not properly fitting? Its standard 3.5mm audio jack and should fit in all mobiles. Please try on some other mobile. If issue persists please visit to service centre. Disturbance when wire moves Please check if jack is properly inserted into mobile. Also check if cable is not removed or broken. Usually this problem is due to damage in cable or connection due to mishandling. For further assistance visit service center. New ear phone, not working. Need replacement Please visit to your nearest service center to get replacement if purchased within 7 days along with invoice. Wire breaking at jack, too weak. Bad quality. Need replacement. Kindly visit service center to judge cause of defect – manufacturing or damaged in handling. When use Volume control then noise disturbance. Please visit to nearest service center. Which is left ear and which is right ear? It is printed as L & R on the earphones The goods received looked used? Was the box originally sealed packed? This shouldn’t have happened. Please visit nearest service center. The packaging was damaged at the time of delivery. Was the product purchased online? Please call Amazon. Ear phone is not fitting in the ears properly There are 3 sizes of ear buds provided to fit all sizes. They are user changeable. Please change as per requirement. Can we have ear buds of different size? 3 sizes already provided. Can we buy only extra ear buds? Not available as of now. Will the ear phone work on all mobiles/ laptops/ desktops/ car audios etc. Yes. Do you have noise cancellation? No. Can earphones damage the ear? It’s recommended not to use them too long or not play too loud music to avoid any potential harm to ears. Low sounds are not harmful. What is safer – earphone or headphone? Avoid playing loud music on both. Headphones are safer that earphones however quite sound on both are not harmful. Can I use ear plugs of some other brand Yes, if they are fit then you can use them. Can I use this earphone to see movies in air plane Yes, but follow flight instructions. What is the warranty on ear phone? 6 months against manufacturing defects from date of purchase. Proof of purchase is a must. Does it have microphone? Yes. Can I video conference using these earphones? Sure. How long is the cord? 1.2 meter. Can I use it during jogging or active sports? Sure. Will sweat damage it? Sometime too much sweating can stop its normal functioning. Sweat is like water which may damage speakers of earphones. Avoid using earphones when you are doing intense workout or fast running. How long is the product life? Depends on use. They usually go bad due to physical handling. What is the warranty policy? If product has genuine defect which is not customer induced then it has 6 months replacement warranty. Proof of purchase is a must. Cables What is the warranty? 6 months replacement warranty against manufacturing defects against proof of purchase The cable cracked from the USB connection. If cracked within 7 days, please visit nearest service center with copy of invoice. Else there is no warranty on physical damage Can it get damaged by water? Yes. Can it get damaged by heat? Please avoid extreme temperature above 45 degree Celsius. The cable cracked from the edges, what can I put on it to stop further damage? It is advisable to buy a new cable. It may not functioning anytime. Is this cable compatible with all brands? Yes, compatible with all USB 2.0 enabled brands. Is it compatible on all devices like laptops, tablets? Yes, compatible with all USB 2.0 enabled laptops and tablets I have a power bank/ tablet of this configuration, does it work with it? Yes, it should work. My phone charges slow with this cable. Please check the charger for its rating capacity. Currently ratings of all models of tablet/ mobiles are supported by this cable. If issue persist, please visit the nearest service centre. My phone does not charge with this cable. Please check if other phone can be charged. If issue is not resolved then please visit to nearest service center. The cable works for charging my phone, but not my power bank? It should work. Try to charge your power bank with some other cable and check. Can I use the same cable for both the ports on my power bank? Yes. It’s not fixing into my USB port on the laptop/ power bank? Please check if connector is not damaged. Rotate the connector by 180 and check. Please visit nearest service center. Is my cable compatible with multiple brands? Yes. Can I charge my phone on the plane/ airport ports? Yes, follow instruction written there though you can charge at Airport/Plane How can I make the cable last longer and not get spoilt? Wrap it correctly and don’t make sharp bends. The cable charges too slowly Charging also depends of charger and device you are charging. Power Bank takes longer time to get charge as battery capacity is larger. The port becomes very hot while charging. It could be due to charger or loose connection. Please change charger and try again. Cable has no role to play The current fluctuates while charging. Cable has no role to play. It could be because of charger. What is the difference between a cable made of cloth and plastic? It is aesthetic difference only. Nylon (cloth) wrapped cable gives extra layer of protection from damage. The inside of the same is also plastic. Cable length is too short 1 meter standard Too dirty, how can I clean? Use tissue paper or little wet cloth to clean wire. Just blow up mouth air or brush to clean connectors. Fluctuation when I move the wire No Is it safe to charge and talk on the phone at the same time No. It’s recommended. Is it officially certified by apple? Yes. Its Apple MFI certified product. Can I use it as my car charger? Yes. How long will it take to charge the phone completely? It depends on charger and battery capacity of your phone How long is the product life? It will last till not physically damaged What’s the warranty policy? 6 months replacement warranty if defect is genuine and not customer induced. Car Chargers Damaged by heat? Yes. Avoid extreme temperature above 50 degree Celsius Damaged by water? Yes. Avoid water contact Warranty? 6 months warranty against manufacturing defects with proof of purchase. Can be used on any car? Yes. Can I connect any device like phone/tablet? Yes. Can I use phones of multiple brands? Yes. The current from the charger fluctuates? No There are multiple ports, can I use any? There are two ports. Each port can provide maximum output 5V/2.4 with total output of 5V/3A Does the output current change for different devices Both the ports are intelligent. The output changes as per the device. The maximum per port is 2.4 A This brand charges faster, is there a problem? No, but different charger have different ratings. Some have max 1A port. It charges too slow Charging also depends on cable. Try changing cable. It doesn’t charge Please visit to nearest service center to get it replaced. How long will it take to charge the phone completely? It depends on your phone battery capacity. Car charger has two ports. Each port can provide maximum output 5V/2.4 with total output of 5V/3A Can I connect multiple devices at once? Yes. Can I use the cord of another brand? Yes. Does my car need to be switched on or moving for the charger to work? No How much power/ fuel does it consume? It takes power from battery Do you have to unplug it every time you restart the car? No Can I use the device while it’s charging the device? It is not recommended. Can I make multiple connections of the mobile in the car, e.g. charger, Bluetooth hands free etc. When phone is charging avoid using it either for voice call or internet. There could be some humming sound due to mobile features Can it damage my car in any way? No. What does the light on the charger denote? When charger is connected its back light will be blue. How long can I use it at a stretch? No restrictions Can I remove it/ plug it in while the car ignition is switched on? Yes. How is it different from the USB charger in my car? It can charge more than one device. Both ports are intelligent not to damage the device of different ratings. How long is the product life? Only effected by handling. What is the warranty policy? 6 months replacement warranty from date of purchase if defect is genuine and not customer induced. Proof of purchase is mandatory. Is it restricted to only cars? Bikes/ scooters also? 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