Cyber Security Training & Awareness
Service Description
A preventive security measure that includes Social engineering testing through end user email phishing campaigns that can be conducted as a means of identifying staff vulnerability to similar phishing schemes and address it through additional training. This service also includes Annual Cyber Security
Awareness Training for all employees.
What is Included
Vulnerability validation
Phishing simulations (Social Engineering)
Annual Cyber Security Awareness training (as required by MD 205.34)
Service Levels
There are no SLA’s or OLA’s associated with these services.
Additional Information
Reference documents which provides more in-depth details of this service are available at
www.cybersecurity.state.pa.us
Service Description
Conducting an investigation of electronic data such as email, instant messages,
internet history, word processing files, spreadsheets, social networking content that is stored on desktops, laptops,
file servers, mainframes, smartphones, and employees’ home computers or on a variety of other platforms.
What is Included
Customers will receive a forensically sound copy of all electronic data pertinent to the investigation request (may also include a forensic report depending upon the type of material found). Additional information can be requested by a customer on a case by case basis.
Service Levels
None
Additional Information
Additional information about eDiscovery can be found at
https://itcentral.pa.gov/Security/Pages/default.aspx