How to:
(Because of differences in phone models and features, not all procedures and soft keys described here apply to all phones.)
Please check the DISD Self Help Phone Information Web page for information about your specific phone and where the buttons or features are located.
Place a call:
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In-District Calls: Dial the 4-digit extension.
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Calls outside the district: Press 9 +7-digit number.
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Long distance calls: Press 9+1+ Area Code + 7-digit number. (Not all phones have long distance access. If you feel your phone does need long distance the principal of your campus must submit a Heat ticket requesting your extension have access.)
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You can place a call with the Cisco IP Phone in any of the following ways:
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Lift the handset and dial the number.
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Dial the number and then lift the handset.
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Press the line button for your extension, dial the number, and then lift the handset.
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Press any available button, dial the number, and then lift the handset.
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Press New Call, dial the number, and then lift the handset.
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If you have selected a number from a directory, press Dial, and then lift the handset.
Answer a call:
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When a call comes in, you can answer a call using one of the following ways:
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Lift the Handset.__If_you_are_using_a_headset,_press_Headset.__Press_the_line_button'>Handset.
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If you are using a headset, press Headset.
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Press the line button of the incoming call.
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Press the Answer soft key or button.
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Press the Speaker button.
End a Call:
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You can end a call using any of the following ways:
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Handset – Hang up.
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Headset – Press the End Call soft key or the button on your headset.
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Speakerphone – Press the Speaker button.
Hold a Call:
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You will use the Softkeys to place calls on Hold:
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To place a call on hold – Press the Hold soft key.
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To return to the call – Press the Resume soft key.
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Multiple calls on hold – Use the scroll key to select the correct call – Press Resume.
Transfer a call:
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Transferring a call allows you to send a call to another extension. To transfer a call:
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Press the transfer soft key. (Caller is automatically on hold and cannot hear you.)
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Dial the number to which you wish to transfer the call. (this establishes a New Call.)
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You can wait for the party to pick up the call if you wish to give them information before transferring the call or you can press the Transfer soft key again (If the party refuses the call Press the Resume soft key to return to the original call.)
Hang up.
Transfer a call to Voicemail
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Press ## then the last four digits of their DISD extension to bypass the phone ringing and go straight into the staff member’s voicemail.
Redial a Number:
Re-dialing allows you to save a number you most recently dialed. You can redial the number by simply pressing the Redial soft key.
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Lift the handset
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Press the Redial soft key
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To redial the most recently dialed number from a line other than your primary line
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Select the desired line button.
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Press Redial soft key
Forwarding Calls:
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Forward all Calls allows you to redirect incoming calls to another phone
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Press the Forward All soft key.
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Listen for two beep confirmation tone.
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Enter 1999 to send calls straight to your voicemail or enter the extension number you want to forward your calls to.
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Look for the flashing right arrow to appear in the upper-right corner of the LCD on your phone. On some phones you will see a message at the top of the LCD on the phone showing the number your extension is forwarded to.
Remove Call Forward:
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Press the Forward All soft key.
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Listen for two beep confirmation tone.
Note: Flashing arrow should no longer appear in the upper-right corner of the LCD on your phone.
Mute a Call:
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While on a call, you can mute the handset, headset, or speakerphone, this prevents the party you are speaking to from hearing.
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To mute a call – Press the MUTE Button.
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To disengage mute – Press the MUTE button again.
Adjust Ringer Volume:
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Press the up/down volume button. 
  Applications Button
Navigation Cluster
Select
Button
Applications button:
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Wallpaper (Screen background)
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Press the Application Button.
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Use the Navigation Cluster to go to Settings.
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Press the Select button (silver button in the middle of the Navigation Cluster)
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Use the Navigation Cluster to highlight Wallpaper.
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Use the Navigation Cluster to move through the different wallpapers.
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You can press the Preview Softkey if you want to see what the wallpaper looks like. Press the 
Back button to go back to the wall paper choices.
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Press the Set Softkey to change the wallpaper.
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Press the Exit Softkey twice.
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Ringtone
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Press the Application Button.
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Use the Navigation Cluster to go to Settings.
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Press the Select button.
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Use the Navigation Cluster to highlight Ringtone.
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Press the Select button.
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Press the Select button again to go into the line (If you have multiple lines on the phone you will can set the ringtone for each line.)
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Use the Navigation Cluster to move down to each Ringtone.
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You can press the Select button or the Play Softkey to hear what the ring sounds like.
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When you find the Ringtone that you want press the Set Softkey.
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If you have multiple lines and you want the ring tone to be the same as what you just selected, you can press the Apply to All Softkey.
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Press the Exit Softkey twice.
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Brightness
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Press the Application Button
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Use the Navigation Cluster to go to Settings.
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Use the Navigation Cluster to highlight Brightness.
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Press the Select Softkey.
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Use the Navigation Cluster Ring to adjust the LCD screen brightness.
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Press the Save Softkey.
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Press the Exit Softkey twice.
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Video (This applies to the 8845 Camera Phones)
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Press the Application Button
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Use the Navigation Cluster to go to Settings.
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Use the Navigation Cluster to highlight Video.
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Press the Select Softkey.
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Use the Navigation Cluster to highlight Exposure. (You must have the camera lens open to adjust the brightness. To open and close the lens turn the ring around the camera lens.)
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Press the Select Softkey.
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Use the Navigation Cluster Ring to adjust the brightness of the camera.
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Press the Save Softkey.
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Press the Exit Softkey twice.
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Font Size
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Press the Application Button
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Use the Navigation Cluster to go to Settings.
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Use the Navigation Cluster to highlight Font size.
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Press the Select Softkey.
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Use the Navigation Cluster to highlight the font size that you want.
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Press the Set Softkey.
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Press the Exit Softkey twice.
Directories Key:
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You can access the DISD staff directory by:
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Press the Directories button.
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Use the Navigation cluster to select Corporate directory.
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You can search by First Name, Last Name, or Extension number.
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Press the Search Softkey.
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Use the Navigation cluster to highlight the extension you want to call.
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Press Dial.
Conference Call:
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During a call
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Place your call to the first party.
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Press the Conference button. (This places the current call on hold and selects a new line.)
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Dial the second extension to add to the conference call.
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Press Confrn again to connect the calls.
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Repeat the above process to add up to 8 calls.
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Each caller can simply hang up to remove themselves from the conference call.
Time of Day Routing:
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Some of the DISD campuses have elected to use Time of Day Routing. Time of Day routing will not allow calls outside of the district to ring through into the classrooms. It directs the call into the staff member’s voicemail during school hours. This is a campus based decision as to which campuses use Time of Day routing. If a campus has elected to have this setup you would have to have the principal of the campus send in a Heat ticket requesting to have an extension removed from Time of Day Routing.
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Phone Tips and Tricks for the 8800