Post globalisation era in greater mumbai june 2006 efi – solar foundation mumbai

SECTOR-SPECIFIC HIGHLIGHTS

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  FINANCIAL SECTOR
  

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  Continued downing sizing/right sizing will lead to cut in direct employment and rise in contractual employment/outsourcing.
  
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  Future employment opportunities for specialised, skilled, technical and customer-service personnel.
  
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  Introduction of remote electronic transaction would seen another round of re-skilling of employee in areas of technology, marketing and customer service.
  

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  CONSTRUCTION SECTOR
  

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  Huge demand for highly skilled people like: engineers, project manager, materials manager, quality assurance managers, safety managers…
  
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  Unskilled labour will continue to play a significant role in several business areas.
  
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  Handful business units have opted for IT & technology adoption to seek greater economies of scale, while majority have stuck to traditional practices.
  
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  Job security, people management, manpower training, salary structuring, etc. continue to be the grey areas.
  

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  TOURISM SECTOR
  

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  Improvement in city’s infrastructure, rise in number of airlines, promotion of leisure and medical tourism are likely to result into spurt in employment opportunities.
  
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  Infusion of technology and increased business networking would have a strong impact on employment patterns and job profiles.
  
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  The sector is loosing trained manpower to sunrise sectors like BPO and retailing, on account of better pay packages.
  
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  The sector is highly vulnerable to drastic socio-economic-political developments across the world.
  

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  IT SECTOR
  

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  Business segments like BPO and ITES are likely to continue creating huge employment opportunities in the near future.
  
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  Networking, multi-media, content development, (online) customer service, research and E-learning professionals would see a huge demand.
  
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  Creation of ‘Centres of Excellence’ in training, and strengthen of IT and telecom infrastructure is requisite for extraordinary growth of the sector/employment.
  

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  TELECOM SECTOR
  

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  Introduction of the 3G platform and convergence of services would create several new job opportunities.
  
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  The demand of telecommunications, electrical and electronic engineers will further increase due to introduction of newer service and expansion capacities.
  

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  COURIER SECTOR
  

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  Increased use of IT and technology is likely to result into significant reduction in employment numbers, but enhance employment standards.
  
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  Command over languages, good personality, customer service orientation, technology literacy, etc. would be mandatory requirements for all future jobs in the sector.
  
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  Gradual drop in the proportion of uneducated and unskilled labour in favour of trained, educated, skilled and technology savvy personnel.
  
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  Easy availability of leg-workers, but a dearth of skilled manpower in areas likes HR, finance, legal, customer service, etc.
  

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  ENTERTAINMENT SECTOR
  

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  Growth in employment opportunities largely due to increase in number of Television channels and FM radio stations.
  
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  With corporate houses and financial institutions investing, the Sector is likely to attract best talents.
  
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  The sector witnessing a high level of churning of manpower due to evolution of job profiles on account of introduction of newer technology.
  
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  Considering the pace of growth of the sector, employment opportunities exist in virtually every business segment/specialisation.
  

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  RETAIL SECTOR
  

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  Retail sector would spearhead growth in economy over the next five years, malls and super stores are springing across the country.
  
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  It is certain that conventional retail shops will continue to exist and prosper despite the threat from malls and big stores.
  
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  The sector is attracting the best talent in the city. The remuneration, service standards, job profiles have seen a big change.
  
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  Introduction of IT has lowered the dependence on people drastically, but it has created a new breed of techno-savvy floor managers.
  

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  AUTOMOBILE GARAGES SECTOR
  
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    Companies are withdrawing dealerships and authorised service centre contracts with garages. Some have already stopped selling spares in the open market.
    
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    On one hand, the new technology cars offer very little room for repair services and regular maintenance, while on the other end they require technically educated, trained and skilled manpower.
    
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    In the future, only garages that have state-of-the-art facilities stand a better chance of surviving.