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Resume - Daniel Maldonado SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect, 201.892.9981 / dmjr@earthlingcorp.com maldonado_dan_strategist PROFESSIONAL BACKGROUND Accomplished business and technology strategist/tactician with strong business/people acumen, transformation and solutions architecture expertise.
Business operations and management consultant - with over (20) twenty years -strategic and tactical experience - in both [the] development and delivery of business/ technology solutions (i.e. road-maps/ blue-prints) to Business, IT and PMO audiences, within complex / hi-profile engagements, requiring in-depth expertise in the development and execution of business transformation, road / capability mapping; strategic program/ project planning and/or [business] solutions architecture work. Heavily engaged, by fortune 100-1000 organizations, and engrained into complex, sometimes failing, difficult and/or nontraditional roles/ initiatives, to provide insight, direction and opinion - to matters requiring strategic analysis/planning, business process modeling/engineering - and/or analytical work. Skilled public speaker - and naturally gifted at bridging the gap of communications between departments - including the 'planning' and 'facilitation' of [both] discussions and working sessions amongst stakeholders and/or senior leadership. PREVIOUS ROLES Senior, Project/Program and Portfolio Manager / Program Adviser/Strategist / Business Solutions Architect / Business and Systems Analyst / Release Manager / Agile , SCRUM Coach/Mentor / QA Manager DOMAIN EXPERIENCE Financial Services ( Brokerage, Broker Dealer, Hedge Funds, Private Wealth Mgmt. Pension/Retirement, Collateral Mgmt. Treasury Services, Financial Information); Insurance (Health), Publishing, Public Utilities, Health & Wellness, Health & Hospitals, City/Government, Fortune 100-1000, Russell 2000 and SMB Market TECHNICAL / FUNCTIONAL SKILLS Agile / SCRUM Coach / Mentor - with hands-on deployment experience in RAD, Waterfall. Spiral and Agile/SCRUM methodologies. Effective in mentoring, managing and cross-training, traditional SDLC project teams, in proper Agile/SCRUM principals / practices - or where needed - tailoring / instilling [a] temporary delivery model utilizing [ad-hoc] best-of-all-breed Agile and Waterfall practices Project Management & Collaboration Systems: Jira, MS Project/Server, RedMine, SharePoint Project, Program & Portfolio Management Tools (PPM): PMBOK Framework, Clarity, HP PPM, RedMine, Work Space, Project-Open Ecommerce Sites. SME Core Technology and service activities, in vertical, include such areas as: CMS, CRM, SMS, SCM, Back Office Operation and Integration, Payment Processing, Compliance ( PCI/COPPA), User Experience (UX/UI) , Interface Development via API/Web Services, Style Guides, Wireframes, Logistics, Fulfillment, Inventory Management, Analytics, Omniture, Webtrends, Marketing/Email Campaigns and Mobile Application / Aggregators System/Application Development/Reengineering/Acquisition - well versed and experienced in the drafting of strategic and tactical plans - for the visioning, planning, uprooting / replacement, procurement / purchasing, reengineering / building, customization, integration, rollout / deployment, and testing of both home-grown and Custom-Off-The-Shelve Systems / Software (COTS), such as: ERP: PeopleSoft (HRC 9.0/FMS/SCM), SAP (SD/MM/FICO/SCM/DQM/ACE), Siebel (CRM/eMedia) & Oracle (Financial/OBIEE/Campaign Manager) ITMS: ServiceNow (Incident, Problem, Request and Change Management – including Service Catalog TaaS, IaaS, SaaS, Cloud Computing: Messaging and Collaboration (M&C), Google, Gmail, SharePoint, MS Office, Subscription Management System (SMS), Address Validation and Correction Systems.. CMS: Documentum, Word Press, Drupal, Paper Vision, File-bound, RedMine, Story, Sharepoint (Development & Administration) CRM: MS Dynamic, Sales Force Automation (SFA), Siebel, ACT & Goldmine Ecommerce: IBM Websphere, Think Subscription, Digital River, Responsys, Google Analytics, Webtrends, Omniture POS: Proprietary Retail & Restaurant Systems TOMS: Trade Order Management Systems - EZE OSMS: Order Subscription Management System - Think Subscription (now Digital River) LCMS: Legal Case Management Systems (Smart Advocate) Portal Builder: TIBCO / Buildagate Accounting Systems: Mass90, Oracle Financials, Peachtree Payment Systems & Aggregators: PayPal, mBlox, End2End, Netsize, Mindmatics; Financial Feeds: Bloomberg, Markit, Reuters, Wall Street On-Demand, CNBC, BPipe Financial / Brokerage / Treasury Systems: SWIFT, FedWire, FIX, MHS Messaging, Cosmic, Titan, DataMart, Bullet, Advantage, GDH Valuation, Sunguard Adaptiv, ECDS - Enterprise Commercial Deposit System, Evare, iVault, WDC DDA Accounting, WebCMS, GLS - Gen Ledger System, CITCO, HYDRA, Bloomberg TOMS, Destination Station Pension System: Sagitec Compliance: Information Assurance, SEC Compliance, SAS70, ISO, HIPPA, PCI, Coppa, PTC Compliance ( Positive Train Control), and SOX CORE EXPERTISE Sr. Project, Program and Portfolio Manager: (MS Project / Server, Jira, MPMM, Clarity, HP PPM, PPM/ OPM3, Share Point, RedMine, Base-Camp, Work Space) Seasoned business and technology management consultant with tier ONE, Global, Multi –Industry, and EPMO experience; managing hi-profile, complex, enterprise wide, strategic and tactical initiatives; within highly fragmented and fast-paced (chaotic) environments EPMO / PMO Expertise Program / Project Strategist PMI PMBOK Framework / ITIL Governance Management of Multiple Initiatives Organizational Change Management (OCM) Creation & Management of Standard and Special Programs & Project Artifact Agile Coach/Mentor Waterfall, Spiral, RAD, RUP Project / Program Risk Management E2E Projects and Special Initiatives (Rescue, Triage, Vendor Selection, Corporate Actions, M&A, Compliance, Agile / SCRUM Coach / Mentor - with hands-on deployment experience in RAD, Waterfall. Spiral and Agile/SCRUM methodologies. Effective in mentoring, managing and cross-training, traditional SDLC project teams, in proper Agile/SCRUM principals / practices - or where needed - tailoring / instilling [a] temporary delivery model utilizing [ad-hoc] best-of-all-breed Agile and Waterfall practices Project, Program Strategist / Analyst Experience SCRUM Coach, Mentor / Team Leader Experienced Agile, SCRUM and QA Trainer Experienced in Agile Project Assessment and Framework Development Experienced in Release Planning and Backlog Development Experienced in the Development and Scoring of User Stories/Backlog Experienced in Supporting /Monitoring Agile Projects and Activities Experienced in QA Planning and Testing Activities in Agile Environment Experienced in RAD /Extreme Programming Business and Systems Analyst - Experienced at complex BA / BSA initiatives in where strong business, analytical and organizational skills were required to [help] uncover, document and provide consensus- driven, strategic road map, for all business transformation and/or software oriented engagements. Program / Business Analysis Feasibility and GAP Analysis Requirement Elicitation (JAD Sessions) Current and Future State Business Justification and Case (BCD) Strategy Artifacts: BRD, FSD, BCD, UML Diagrams, USE Case BPMn ( Business Process Modeling Notation) - Enterprise Architect Specialized Analysis (SWOT, MICRO, MACRO, Environmental Analysis) ERM/GRC - Framework (Enterprise Risk Management / Governance, Risk & Compliance) Process Analysis and Re-engineering Business Solutions Architect / Strategist – Experienced and highly effective at assisting organizations realize their goals by helping define strategy, solutions and transformation needed to support [an] envisioned future state - or change in business, practice, process and/or technology Business, IT & Program Strategy Business Transformation & Analysis Road Mapping (Strategic Road Map) Portfolio / Capability Mapping Analysis (SWOT, MICRO, MACRO, Environmental Analysis) ERM/GRC - Framework (Enterprise Risk Management / Governance, Risk & Compliance) Business / IT Alignment OCM ( Organizational Change Management) ROI ( Return On Investment) Seasoned QA Lead / Manager / Strategist: (HP Quality Center, JIRA, Bamboo) with expertise in the planning, modeling and development/execution of testing framework and process methodology for [both] traditional project and event-driven / agile testing. Experience in the planning and development of QA test practices /disciplines, initiatives, and documentation; including, but not limited to; plan, strategy, calendar, logs, artifacts, scripts, test scenarios / cases, incident (bug) reporting (forms and processes), regression testing, test training, mentoring and management; as well, as seeing through all levels of testing associated with; conversion, unit, interface, integration, system, UAT, performance and security testing
Unit, UAT, Interface and Integration Testing System / Functional and Non Functional Testing Smoke, Black, Grey and White Box Testing , Performance / Load Testing Usability and Stability Testing Static and Dynamic Testing Manual and Automated Testing, Alpha and Beta Testing Security and Audit Testing ( i.e. PCI, COPPA, HIPPA) Release Manager / Lead: Well versed and experience as a release project manager / lead responsible for coordinating and managing release level activities to support all projects within the release. such actions/ activities to include; setting –up the release project plan and ongoing meetings; documentation of projects within the release, identification of release lead team, setting up project codes within time tracker, and HP Quality Center; identification of risk and constraints of all projects; QA schedules , rounds and dates; QA build request, packaging and deployment dates; preview dates for release; DevStage and QA environment track; DBA, Infrastructure and environment task review, etc. Vendor, Product Selection, Procurement, Strategic Sourcing and Vendor Management: Well versed in the development, execution and management of campaign initiatives associated with the evaluation / proposition of outsourcing [BPO] services; and/or vendor product selection management operations otherwise known as strategic sourcing. Experience in ROI development, assessment and risk / cost analysis; including the capturing of requirements and converting of such data into RFI/RFQ/RFP documents for bid, Contract, SLA, Vendor Score-Card and POC processes. PROFESSIONAL EXPERIENCE
Senior Consultant – Strategist, Project, Program & Portfolio Manager (2nd Engagement) – Engaged to assist in the strategic planning, program/project management – and course correction of multiple hi-profile, vendor involved, technical (IT) initiatives/studies ($28M Budget) - tasked with delivering upon a vision for (a) IaaS ( Infrastructure as a Service) in where the provisioning of servers would be automated and leasing of needed infrastructure incorporated – (b) The rollout of Vblock/Converge Infrastructure to support a strategic move seen by other organizations in this sector – (c) a TaaS study ( technology as a solution) geared at providing the framework for incorporating Public, Private and Hybrid Cloud – as a practice – and (d) The planning/rollout of ServiceNow (Service Catalog, Incident, Problem, Request and Change Management )
Sr. Strategist / Program Advisor Engaged as a senior strategist / program consultant to assist in advising and identifying a strategic solution to prescreening, locomotive – database trackfiles before moving these into formal lab testing. As part of a Federal [compliance] mandate - known as PTC(Positive Train Control) - the creation and testing of database trackfiles would facilitate and allow BNSF to build-towards - and achieve - full PTC compliancy by December 2015 –
Sr. Strategist / Program Advisor Engaged as a senior program advisor / strategist to help manage – and provide[both] insight and assistance, to the program management team, in the strategic planning and execution, of [a] multi-year, $200M dollar, enterprise level program slated to replace the Teachers’ Pension Retirement System of the City of New York.
Senior Consultant / Program/Portfolio Analyst / Strategist Engaged, by Detroit, Michigan’s, Power Company, as a senior program analyst and strategist – to help define and mold an emerging technology division; portfolio of products, and program strategy / road-map through 2016. The CCP division (Communications, Collaboration and Productivity) – takes-part in an annual 89.5M technology budget – and is tasked with delivering solutions to address an end-state vision of tomorrow’s office needs. Initiatives worked on included: i) SharePoint, SharePoint IA and various other Share Point Initiatives, ii) BYOD (Bring your own device) Personal, Corporate and Any Device Any Where, iii) UC (Unified Communication) Telephony, Voice and Video, iv) Video Conferencing, v) Mobility Strategy, vi) Office 365, vii) Knowledge-based Transfer – and viii) LYNC.
Senior Technical Consultant (PM/BA) Engaged to assist, both the IT and PMO, in the day-to-day business of initiating, building and managing a large array of various types of projects (15) earmarked, via HP PPM, for an end-of-year release of 37 initiatives. Heavy HP PPM, BA and documentation experience required to develop Business Case Documents (BCD) - for all projects involved in release. Update project history in PPM, execute Change Request's (CR), where required, run JAD sessions, gather requirements, collaborate in the building of a Master BRD - and Functional Specifications - along with all supporting documentation ( i.e. Use Case, Workflow Diagrams, Screen Shots, Straw Man, Mock Up's, Business Justification, Current/Future State diagrams, etc.)
Strategist / Analyst engaged, via the UK EPMO, to help facilitate and expedite the analysis of a high-profile, enterprise-wide, global initiative, impacting over 70-countries. The Messaging & Collaboration initiative (M&C) was challenged with migrating of all messaging and collaboration services (over 250,000 users) to a Global, Cloud-Base Service Model. Core Responsibilities consistent in working with Global head of divisions to prepare, educate and ensure that all need, processes, applications and requirements were fully analyzed and vetted - via an impact analysis - so as to assure a successful move to the Cloud.
Senior Portfolio / Program Strategist / Analysts Engaged by the PMO to oversee the identification, development and rollout of a CORE ecommerce business/ platform to be rolled-out to both the US and UK - and [eventually] to 80 other countries; all efforts would simultaneously coordinate [both] identifying and coordinating [a] business process plan / model to be used, moving forward, by the PMO, for executing all future global rollouts of the eCommerce platform / model.
Program Analyst / Manager / Strategist Engaged, mid-stream, to oversee, drive and gain control over – the planning, set-up, configuration and end-to-end, roll-out, of a Trade Order Management System (OMS) in an environment, with over 300-traders; in where the strategic phase of the project was loosely executed and NO PREVIOUS OMS existed (fast paced- chaotic environment)
Program Manager / Analyst and Strategist Retained by IT to take-over, oversee and articulate an end-state vision, while managing the ground-up design, development, and implementation of a NEW Treasury Web Portal and Content Management System (CMS) - using pre-selected technologies and 3rd party services such as TIBCO, WordPress, Omniture, Wall Street ON-Demand, CNBC, Reuters, Bloomberg, etc.
Business/Systems Analyst and QA Manager for multiple projects - responsible for analyzing and accessing state of current artifacts to determine, plan and mitigate required work to complete deliverables to client and move into QA. Executed internal functional requirement and use-case audit/review to facilitate \ delivery of [accurate] technical design documents for built phase; facilitated discussions with [client] senior-leadership and stakeholder – to inform, elicit [information] and carryout exercises pertinent to the creation and refinement of artifacts. Heavy client-facing activities with development teams and senior stakeholders - oversaw planning of QA via HP Quality Center.
Senior Program / Project Manager/ Strategist - Segment Group, PMO Operations: Responsible for oversight and management of portfolio of projects in excess of $50+ Million Dollars. Engaged to spearhead Operational, IT and SEC compliance projects using SPE Best Practices (S&P Engineering) and Agile Methodology; Served as TRIAD Project Member (Champion, PM and IT Delivery Manager) responsible for engaging senior leadership (Directors, SR VP, Managing Director, etc.) and understanding, documenting and conveying high-level requirement to project team; responsible for managing multiple work streams and projects simultaneously.
Senior Program/Project Manager/ Strategist – Strategic Sourcing Operations: Responsible for oversight and management of portfolio of projects in excess of $25+ Million Dollars. Engaged to spearhead and provide steady state management of day-to-day business, deliverables and vendor operations while serving as Dow Jones Transition Project Manager for multiple Business Process Outsourcing (BPO) initiatives.
Program/Portfolio Strategist/BSA/PM/ QA Manager and Vendor Selection Management Director for Family Education Network Division (FEN): Engaged to assist stakeholders and senior leadership in identifying course of action for end-to-end campaign to replace existing subscription management system; orchestrate competitive bid campaign, develop requirement and product backlog artifacts for strategic visioning and tactical deployment; project management, development of new and/or re/engineered processes, exporting of existing and new data, PCI, Corporate Security and COPPA Compliance, API’s, business rules, CRS training, advance development, Vendor operations, help-desk and customization of new system and Q&A Campaign.
Senior Business Analyst: eCommerce, Web Portal Initiative aimed at re/hauling & enhancing corporate web/internet portal and services for the purposes of increasing membership use, and managing more effectively (MOS) Member, (POS) Providers and Brokers membership business activities.
Project Manager/Analyst: Treasury Department (Collateral Management) Business Development Application Architecture Project (BDAA) -Aimed at defining & developing Future State Vision and Architecture for (NEW) Global Collateral Engine to manage operations within the US, UK and ASIA markets. Heavy business analysis, information gathering, validation and assessment of current state architecture, applications, application data flow, functionalities, organizational pain-points, Cost of Ownership (COS) and numerous other areas, to include, the assessment and analysis of over 75 treasury systems and their individual functionalities.
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to evaluate and provide restructuring of technology solutions IT operations; project delivery and marketing practices -to incorporate NEW image, offerings and revenue streams -consistent with the capabilities of a software solutions company -with ‘ON’ and “Off’ Shore facilities, CRM, Compliance, Government, Development and Content Management practices
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to evaluate and restructure existing operations -and to build new practices by leveraging existing resources and domain expertise, for the purpose of providing IT commercial services within the private sector arena. MTI is a 58 million dollar privately held Management Technology Company, with CORE practice and expertise, in supporting managing and providing, US Government facilities with technology personnel, services & project resources.
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to spearhead the restructuring of the current operations in both technology and business in order to create new revenue streams, marketing practices and service offerings. IPT is a 30 year old Premier Document Management / Service Bureau with core practices in Back-Office Scanning (Digital Conversion), Business Information Services, Information Management Services and Records Management.
Management Consultant, Strategist/ Program/Project /Portfolio Manager and Analyst: Engaged to spearhead, analyze and restructure the delivery, business and marketing model for existing IT/Network services (solution) division; while recommending required changes to portfolio of offerings, personnel and launching of NEW products. Atlantic Business Products was a 58 million dollar Office Automation / Imaging Company with over 300 employees, 18,000 clients and practices in Document Management, IT Network Services & Office Equipment (Copiers, Fax and Printers)
Vice President/ Strategist: Engaged in the role of VP, for the purposes of collaborating and assisting in the restructuring of organizations presence, offerings, image, technology practices/methodology and marketing/campaign strategy; to include, the repositioning of organizations core practice to a full-fledge ‘Software Professional Services’ firm (previously a Staff Augmentation Company) with both ‘ON’ and “Off’ Shore facilities and capabilities.
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