Qualifications Profile Creative and talented Manager



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Date10.08.2017
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Joseph P. McGrath, Jr.

Norristown, PA  215.206.6285  joemcgrathjr@comcast.net


Qualifications Profile

Creative and talented Manager with a progressive career within the sports and marketing world.



  • Skilled in supporting new product development and establishing rates for new and existing developments.

  • Adept at creating and building internal networks to maintain a culture of collaboration and innovation.

  • Excellent interpersonal skills to foster and fortify partnerships with executive stakeholders and key players.

  • Strong project management talents that aid in leading teams to complete projects within strict time and budget constraints.


Professional Experience
PHILADELPHIA EAGLES (NFL), Philadelphia, PA

Merchandise Associate, 2015 – Present

    • Serve as customer key point of contact, providing an optimal experience for each individual.

    • Aid in ideal memorabilia item selections and processing sales.

    • Partner with internal teams to successfully meet, then exceed, established sales goals.


PHILADELPHIA SOUL (AFL), Philadelphia, PA

Charity Raffle Sales, 2015

    • Created and launched a successful and comprehensive ticket sales and marketing campaign.

    • Monitored sales metrics and customer data to measure campaign, resulting in $1,556+ in raffle sales for the 2015 season.


PHILADELPHIA PHILLIES (MLB), Philadelphia, PA

Nonprofit Ticket Sales Team Member, 2014 – Present

    • Developed and executed a strategic marketing campaign in collaboration with internal stakeholders, leading to the successful awareness of team charity initiatives.

    • Maintained hands-on connection and interaction with fans, leading to $4,550 in sales for the 2015 season.


PHILADELPHIA 76ers, Philadelphia, PA

Sales Representative, 2013 – 2015

    • Crafted a successful marketing campaign, resulting in $5,068 in sales and commitments.

    • Ranked #1 in team sales for 2015 season and recognized the third ranking staff member in tickets sales revenue ($5K+).


PACIOLAN, INC., Exton, PA

Ticket Representative, 2012 – 2015

    • Offered recommendations to customers regarding ticket availability and premium or specialty placement options.

    • Assessed potential risks by investigating fraudulent credit card activity and fee disputes and handled conflict resolution workflow if needed.


SKY BLUE FC., Somerset, NJ

Account Executive, 2011

    • Sold mini and individual game tickets to new and existing customers while facilitating any pre-game set-up, management and breakdown, and post-game facility maintenance needs.

    • Coordinated half-time match event logistics, team appearance promotions, and directly acquiring $2,5K+ in sales and commitments.


TURNSTYLES TICKETING, Whitehouse Station, NJ

Sales Representative, 2008 – 2011

    • Sold game day and premium seating tickets for high profile sports franchises: Atlanta Braves (MLB), Edmonton Oilers (NHL) and Philadelphia Soul (AFL), and served on the New York Football Giants (NFL) customer relocation team.

    • Provided existing season ticket holders with new Personal Seat License (PSL) manuals, resulting in improved customer loyalty and engagement.


PHILADELPHIA PHANTOMS, Philadelphia, PA

Marketing and Promotions Team, 1999 – 2009

    • Selected fans for in-game promotions and partnered closely with administration and front office staff to execute operations.

    • Successfully promoted the organization features and policies and facilitated fan engagement and development concepts.


Educational Background

Bachelor of Science in Business Administration

University of Phoenix – Phoenix, AZ

Continued…

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