Residential Natural Gas Sales Agreement
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- Residential Natural Gas Sales Agreement
- Terms of Service 1. Term.
- 3. Right of Rescission.
- 4. Termination by Customer.
- 5. Termination by Astral.
- 6. Amendment of Agreement by Astral.
- 7. Billing, Payment Late Fees.
- 9. Limitations on Warranty Damages.
- 10. Emergency.
- 12. Information Release Authorization.
- Astral Energy, LLC (Astral Energy)
- Variable Rate-Plan offered by Astral Energy
- I have read and agree to the terms and conditions of the contract.
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Astral Energy LLC 16 Tyson Place, Bergenfield, NJ 07621 
Tel: 201-384-3400 Fax: 201-387-2882 Residential Natural Gas Sales Agreement Astral Energy™ LLC (“Astral”) is licensed by the New Jersey Board of Public Utilities (“NJBPU”) to supply natural gas services in New Jersey (Astral Energy LLC License Number: GSL-0104). Astral will set the prices for natural gas supply service that you pay. Astral agrees to sell natural gas supply service to you for the price and upon the terms & conditions set forth in this Residential Natural Gas Sales Agreement (“Agreement”). You agree to receive and pay for natural gas supply services from Astral in accordance with this Agreement. You understand that the price charged by Astral for natural gas supply services under this Agreement is the commodity price for natural gas, and does not include any applicable taxes, utility charges, or other utility fees or charges. The prices for natural gas supply services are not regulated by the NJBPU. The NJBPU regulates the distribution services and charges provided by your local utility company, Public Service Electric & Gas (“PSE&G”), Jersey City Power & Light (“JCP&L”), Atlantic City Electric (“ACE”), or Rockland Electric Company (“REC”), hereafter collectively referred to as the Local Distribution Company (“LDC”). This Agreement authorizes Astral to change your current natural gas supplier in the territory of your LDC. Astral will supply the natural gas to the LDC, based on how much you consume, and the LDC will then distribute (deliver) the natural gas to your service location. You acknowledge that switching to Astral (or another competitive natural supplier) is not mandatory, and that you have the option of remaining with your LDC for basic generation service. Terms of Service 1. Term. This Agreement shall take effect as of the date your enrollment is accepted by Astral, provided however, that this Agreement shall not take effect before the expiration of your 14-day right of rescission period, as described in Section 3 below (the “Effective Date”). This Agreement will continue in effect on a month-to-month basis until this Agreement is cancelled by either party. Astral will begin furnishing your natural gas supply service on a date set by the LDC, which may take up to three (3) billing cycles after you initiate the switch to Astral. Regardless of the actual Effective Date of this Agreement, you will only be charged for natural gas supply service under this Agreement once Astral has begun furnishing the supply of natural gas to you on the date set by the LDC. 2. Price. The price for natural gas supply services will vary on a month-to-month basis. The price for the first month of natural gas generation and transmission service will be the price agreed upon in the above Customer Application. After the first month of service, you agree and understand that charges may fluctuate based upon the month-to-month wholesale market conditions and prices applicable to the sale of natural gas in the LDC service territory. Astral will charge an Administrative Fee of $0.49 per month. For residential customers, there is no charge for starting or stopping natural gas supply service, provided it is done within the terms of this Agreement. Please visit www.AstralEnergyLLC.com for more information, current rates and updates. 3. Right of Rescission. Upon executing this Agreement you will receive a Confirmation Notice that confirms your selection of Astral to serve as your retail natural gas supplier. Within fourteen (14) calendar days from the date of the Confirmation Notice, you will have the right to rescind this Agreement, without fees or penalties of any kind. You may exercise your right to rescind this Agreement within fourteen (14) calendar days from the date of the Confirmation. Notice by contacting either Astral at 201-384-3400 or at abacus@verizon.net, or the LDC. If your LDC is PSE&G, they may be reached at 877.436.7734. Please provide your name, address, phone number, account number, and a statement that you are rescinding this Agreement under the terms of the 14-day right of rescission. 4. Termination by Customer. You may cancel this Agreement at any time without penalty by notifying the LDC or Astral in writing. Cancellation becomes effective upon the processing of your cancellation request by the LDC. Additionally, you may terminate this Agreement, with 48 hours’ notice without penalty, as a result of: (a) your relocation within or outside the LDC’s service territory; (b) a disability that renders you unable to pay for natural gas supply service and related services furnished to you by Astral under this Agreement; and/or (c) the customer of record’s death. You shall be obligated to pay for the natural gas and related services provided pursuant to this Agreement prior to the date that such cancellation becomes effective, including applicable late fees, as per Section 7 below. 5. Termination by Astral. Astral may terminate this Agreement without penalty, at any time, in whole or with respect to any particular account(s) covered by this Agreement, by providing you with 30 days’ advance written notice of such termination (“Termination Notice”); provided, however, that Astral may not terminate this Agreement for residential customers due to nonpayment in cases where: (a) charges are in dispute; (b) the undisputed charges are paid; and (c) Astral and the residential customer agree to resolve the disputed charges within 30 days of the time that the residential customer has notified Astral that charges are in dispute. If Astral terminates this Agreement due to your nonpayment of undisputed charges or other breach of this Agreement, the Termination Notice shall clearly state this reason and you shall have fifteen (15) days from receipt of the Termination Notice to remedy the breach, such as, for example, paying all outstanding charges due Astral for natural gas and related services provided pursuant to this Agreement prior to the date that such cancellation becomes effective. 6. Amendment of Agreement by Astral. From time to time, Astral may make changes or amendments to the terms and conditions in this Agreement. If Astral makes any changes that are material to this Agreement, Astral will send you a written notice at least 30 days prior to making such changes. The changes will automatically take effect unless you notify us within 25 days after the date of our written notice that you wish to terminate this Agreement instead of accepting the changes. 7. Billing, Payment & Late Fees. You will receive a single consolidated bill from the LDC that includes the LDC’s charges and Astral’s charges. The LDC will set your payment due date and payment address. Bills not paid in full by the due date may incur a late payment fee on unpaid balances in accordance with the LDC’s billing policies and procedures. You may check with the LDC about budget billing options offered by the LDC under consolidated billing. Upon your nonpayment of a bill rendered by the LDC, the LDC may switch you from consolidated billing to dual billing, where you will receive one bill from the LDC for distribution and related charges and one bill from Astral for natural gas supply service and related charges. Bills rendered by Astral under dual billing that are not paid in full by the due date may incur a late payment fee in the amount of 1.5% per month on all unpaid balances in accordance with Astral billing policies and procedures. Under dual billing, Astral will not offer budget billing options. 8. Dispute Procedures. You may contact Astral at 201-384-3400, or by mail at 16 Tyson Place, Bergenfield, NJ 07621 with any questions regarding Astral’s terms of service. If you are not fully satisfied after discussing your terms with Astral, or if the dispute cannot be resolved within 45 days, a complaint or request for an Alternate Dispute Resolution procedure may be submitted by either party by contacting the NJBPU at (800) 624-0241. 9. Limitations on Warranty & Damages. You understand and agree that there are no warranties, either express or implied, associated with the natural gas service provided by Astral. Astral will bear no liability to you or any third party for consequential, punitive, incidental, special or other indirect damages. 10. Emergency. In the event of an emergency, you should call your LDC. If your LDC is PSE&G, they may be reached at 877.436.7734. 11. Force Majeure. Astral will not be responsible for supplying natural gas to you in the event of any cause or circumstances beyond its control such as events of Force Majeure. The term “Force Majeure” shall include, without limitation, strike, stoppage in labor, inability to obtain necessary materials, natural disasters, earthquakes, fire, floods, ice, lightning, storms, snow, rain, hurricanes, wind, invasion, war, changes in federal, state or local law or regulation or ordinance or interpretation thereof or resulting change in any permit, license or approval requirement if such changes affect performance under this Agreement, acts of God or public enemies, failure or malfunction of system facilities and unscheduled outage of generating units or transmission facilities. 12. Information Release Authorization. By entering into this Agreement, you authorize Astral AND our agents to obtain and review information regarding your credit history from credit-reporting agencies and to obtain your information from the LDC concerning your account that includes, but is not limited to: billing history, payment history, account number, historical and future natural gas usage, meter readings and characteristics of your natural gas service. You may rescind this authorization at any time by contacting Astral. Astral will not release your confidential information without your consent. 13. Assignment. You may not assign this Agreement, in whole or in part, or any of your rights or obligations without our prior written consent. Astral reserves the right to assign this Agreement to another energy supplier or other entity as authorized by the NJBPU. Any required notice will be considered to have been made if mailed to you at the address in Astral’s records for your account. Astral Energy, LLC (Astral Energy) Environmental Information for the Natural gas Product Variable-Rate Plan (Astral Energy has made no guarantee as to the environmental characteristics of the energy to be supplied from January through December 2010. The data shown below are default values, and do not necessarily reflect the energy that Astral Energy will supply)
Natural gas can be generated in a number of ways with different impacts on the environment. The standardized environmental information shown below allows you to compare this natural gas product with natural gas products offered by other natural gas suppliers. I have read and agree to the terms and conditions of the contract. Signature Date Print Name: Address: (Line 1) (Line 2) (City, State, Zip) Utility Account No.: Astral Energy LLC – Residential Natural Gas Sales Agreement – P. Directory: documents documents -> Concept stage documents -> Concept stage documents -> The great global switch-off documents -> Nonprofit grant application documents -> The Truth about the Rwandan Genocide documents -> Annual InStructional unit plan documents -> Chaos equipment included Download 33.28 Kb. Share with your friends:
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