Sample-company Operations Manual with integrated (eec) 3922/91 Annex III eu ops1 for vfr a to A/b air Operators in Switzerland

OM-A GENERAL/BASIC 8

0.1.1 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL 8

0.1.1.1 Introduction 8

0.1.1.1.1 This Operations Manual is divided as follows: 8

0.1.1.1.2 Area of Operation 8

0.1.1.1.3 Operations Specification 8

0.1.1.1.4 Terms and definitions: 8

0.1.1.2 System of amendment and revision 10

0.1.1.2.1 Responsibility 10

0.1.1.2.1.1 Responsibility of content, issue and revision 10

0.1.1.2.1.2 Responsibility of Operations Manual holder 10

0.1.1.2.2 Form of revision 10

0.1.1.2.2.1 Temporary revisions 10

0.1.1.2.3 Highlighting of Changes 10

0.1.1.2.4 Acceptance / Approvals of revisions 10

0.1.1.2.5 Annotation of page layout 11

0.1.1.2.6 Distribution of manuals 11

0.1.1.3 Operator’s declaration 11

0.1.2 ORGANISATION AND RESPONSIBILITIES 13

0.1.2.1 Organisational structure 13

0.1.2.1.1 Organigram 13

0.1.2.2 Nominated postholders 13

0.1.2.3 Responsibilities and duties 13

0.1.2.3.1 The main responsibilities and duties are: 13

0.1.2.3.2 Individual responsibilities and duties of post holders: 14

0.1.2.3.2.1 Accountable Manager (AM) 14

0.1.2.3.2.2 Post Holder Flight Operations (FO) 14

0.1.2.3.2.3 Post Holder Crew Training (CT) 15

0.1.2.3.2.4 Post Holder Ground Operations (GO) 15

0.1.2.3.2.5 Continuing Airworthiness Manager (CAM) 16

0.1.2.3.2.6 Flight Safety Manager (FSM) 17

0.1.2.3.2.7 Safety Manager (SM) 17

0.1.2.3.2.8 Quality Manager (QM) 17

0.1.2.3.2.9 Safety Review Board 18

0.1.2.3.2.10 Safety Action Group 19

0.1.2.4 Authority, duties and responsibilities of the commander 19

0.1.2.5 Duties and responsibilities of crew members other than the commander 19

0.1.3 OPERATIONAL CONTROL AND SUPERVISION 20

0.1.3.1 Supervision of the operation by the operator 20

0.1.3.1.1 Air operators certificate 20

0.1.3.1.2 Licence and qualification validity 20

0.1.3.1.3 Competence of operations personnel 20

0.1.3.1.4 Control, analysis and storage of records, flight documents, additional information and data 22

0.1.3.2 System of promulgation of additional operational instructions and information 22

0.1.3.3 Accident prevention and flight safety program 22

0.1.3.4 Operational control 23

0.1.3.5 Powers of the Authority 24

0.1.4 SAFETY & QUALITY MANAGEMENT SYSTEM 25

0.1.4.1 Safety and Quality Policy, Organization and Documentation 25

0.1.4.1.1 Safety and Quality Policy 25

0.1.4.1.1.1 Relevant external Standards 26

0.1.4.1.1.2 Quality Objectives (Policy Deployment) 26

0.1.4.1.2 Safety & Quality Management Organisation & Accountabilities 27

0.1.4.1.2.1 Organisation 27

0.1.4.1.3 Purpose of the Safety & Quality Management System 27

0.1.4.1.4 SQMS-Documentation 28

0.1.4.1.4.1 Overview over the Sample-Company.' Safety & Quality Management System 28

0.1.4.2 Introduction to Safety & Risk Management 30

0.1.4.2.1 Relation between Safety Management System and Q-Systems in Aviation 30

0.1.4.2.2 Mitigation / Reduction of Risks 31

0.1.4.2.3 Paradigm Change 31

0.1.4.2.3.1 Reactive Safety Management 31

0.1.4.2.3.2 Pro-active Safety Management 31

0.1.4.2.3.3 Predictive Safety Management 32

0.1.5 CREW COMPOSITION 33

0.1.5.1 Crew Composition 33

0.1.5.2 Designation of the commander 33

0.1.5.3 Flight crew incapacitation 33

0.1.5.4 Operation of more than one type 33

0.1.6 QUALIFICATION REQUIREMENTS 34

0.1.6.1 General 34

0.1.6.2 Flight crew 34

0.1.6.3 Cabin crew 34

0.1.6.4 Training, checking and supervision personnel 34

0.1.6.5 Other operations personnel 34

0.1.7 CREW HEALTH PRECAUTIONS 35

0.1.7.1 Crew health precautions 35

0.1.7.1.1 Alcohol and other intoxicating liquor 35

0.1.7.1.2 Narcotics, Drugs, Sleeping tablets, Pharmaceutical preparations 35

0.1.7.1.3 Immunisation 35

0.1.7.1.4 Deep diving 35

0.1.7.1.5 Blood donation 35

0.1.7.1.6 Meal precautions prior to and during flight 35

0.1.7.1.7 Sleep and rest 35

0.1.7.1.8 Surgical operations 35

0.1.8 FLIGHT TIME LIMITATIONS 36

0.1.8.1 Flight and duty time limitations and rest requirements 36

0.1.8.1.1 General 36

0.1.8.1.2 Operators Responsibilities 36

0.1.8.1.3 Authority of the pilot 36

0.1.8.1.4 Flight and Duty Hour Limitations 36

0.1.8.1.4.1 Duty Hour Limitations 36

0.1.8.1.4.2 Block Hour Limitations 36

0.1.8.1.4.3 Maximum Daily Flight Duty Period (FDP) 37

0.1.8.1.5 Rest time 37

0.1.8.1.6 Recording 37

0.1.8.1.6.1 Recording of Duty, Flight Duty and Rest Periods by the Operator 37

0.1.8.1.6.2 Recording of Duty, Flight Duty and Rest Periods by the Pilot 37

0.1.8.2 Exceedances of flight and duty time limitations and/or reductions of rest periods 37

0.1.9 OPERATING PROCEDURES 39

0.1.9.1 Flight preparation instructions 39

0.1.9.1.1 Minimum flight altitudes 39

0.1.9.1.2 Criteria and responsibilities for the authorisation of the use of aerodromes 39

0.1.9.1.2.1 General 39

0.1.9.1.2.2 Aerodrome Categorisation 39

0.1.9.1.2.3 Alternate criteria 40

0.1.9.1.3 Methods for establishing aerodrome operating minima 40

0.1.9.1.3.1 Take-Off 40

0.1.9.1.3.2 Landing 40

0.1.9.1.4 En-route operating minima 40

0.1.9.1.5 Presentation and application of aerodrome and en-route operating minima 41

0.1.9.1.6 Interpretation of meteorological information 41

0.1.9.1.7 Determination of the quantities of fuel and oil 41

0.1.9.1.7.1 A to A flights 41

0.1.9.1.7.2 A to B flights 41

0.1.9.1.8 Mass and centre of gravity 41

0.1.9.1.8.1 Definitions 41

0.1.9.1.8.2 Methods, procedures and responsibilities for preparation and acceptance of mass and centre of gravity calculations 42

0.1.9.1.8.3 The policy for using either standard and/or actual masses 42

0.1.9.1.8.4 The method for determining the applicable passenger, baggage and cargo mass 42

0.1.9.1.8.5 The applicable passenger and baggage masses for various types of operations and aeroplane type 42

0.1.9.1.8.6 Mass and balance documentation 42

0.1.9.1.8.7 Last minute changes procedures 42

0.1.9.1.8.8 Specific gravity of fuel and oil 42

0.1.9.1.8.9 Seating policy/procedures 42

0.1.9.1.9 ATS flight plan 42

0.1.9.1.10 Operational flight plan 43

0.1.9.1.10.1 A to A operations 43

0.1.9.1.10.2 A to B operations 43

0.1.9.1.11 Operator’s aeroplane technical log 43

0.1.9.1.12 List of documents, forms and additional information to be carried on board 44

0.1.9.2 Ground handling instructions 44

0.1.9.2.1 Fuelling procedures 45

0.1.9.2.2 Aeroplane, passengers and cargo handling procedures related to safety 45

0.1.9.2.3 Procedures for the refusal of embarkation 45

0.1.9.2.4 De-icing and anti-icing on the ground 45

0.1.9.3 Flight procedures 45

0.1.9.3.1 VFR/IFR policy 46

0.1.9.3.1.1 Use of Air Traffic Service (ATS) 46

0.1.9.3.2 Navigation procedures 46

0.1.9.3.3 Altimeter setting procedures 46

0.1.9.3.4 Altitude alerting system procedures 46

0.1.9.3.5 Ground proximity warning system/terrain avoidance warning system 46

0.1.9.3.6 Policy and procedures for the use of TCAS/ACAS 46

0.1.9.3.7 Policy and procedures for in-flight fuel management 46

0.1.9.3.8 Adverse and potentially hazardous atmospheric conditions 46

0.1.9.3.9 Wake turbulence 46

0.1.9.3.10 Crew members at their stations 47

0.1.9.3.11 Use of safety belts for crew and passengers 47

0.1.9.3.12 Admission to flight deck 47

0.1.9.3.13 Use of vacant crew seats 47

0.1.9.3.14 Incapacitation of crew members 47

0.1.9.3.15 Cabin safety requirements 47

0.1.9.3.16 Passenger briefing procedures 47

0.1.9.3.17 Procedures for aeroplanes operated whenever required cosmic or solar radiation detection equipment is carried 48

0.1.9.3.18 Policy on the use of autopilot and auto throttle 48

0.1.9.4 All weather operations 48

0.1.9.5 ETOPS 48

0.1.9.6 Use of the minimum equipment list 48

0.1.9.6.1 Unserviceabilities 49

0.1.9.6.2 MEL 49

0.1.9.7 Non revenue flights 49

0.1.9.7.1 Passenger Carrying Flights 49

0.1.9.7.2 Non-Passenger Flights 49

0.1.9.7.3 Private Flights 49

0.1.9.7.4 Aerial Work 50

0.1.9.8 Oxygen requirements 50

0.1.9.8.1 Conditions under which oxygen must be provided and used 50

0.1.9.8.2 The oxygen supply requirements 50

0.1.10 DANGEROUS GOODS AND WEAPONS 51

0.1.10.1 Information, instructions and general guidance on the transport of dangerous goods including: 51

0.1.10.1.1 Operator’s policy on the transport of dangerous goods 51

0.1.10.1.2 Guidance on the requirements for acceptance, labeling, handling, stowage and segregation of dangerous goods 51

0.1.10.1.3 Special notification requirements in the event of an accident or occurrence when dangerous goods are being carried 51

0.1.10.1.4 Procedures for responding to emergency situations involving dangerous goods 51

0.1.10.1.5 Duties of all personnel involved as per OPS 1.1215 51

0.1.10.1.6 Instructions on the carriage of the operator’s employees 51

0.1.10.2 The conditions under which weapons, munitions of war and sporting weapons may be carried 51

0.1.11 SECURITY 52

0.1.11.1 Security instructions and guidance of a non-confidential nature which must include the authority and responsibilities of operations personnel 52

0.1.11.2 A description of preventative security measures and training 52

0.1.12 HANDLING, NOTIFYING AND REPORTING OCCURENCES 53

0.1.12.1 General 53

0.1.12.2 Objective 53

0.1.12.3 List of examples of reportable occurrences 53

0.1.12.3.1 Area Flight Operations 53

0.1.12.3.2 Passengers 54

0.1.12.3.3 Aeroplane technical 54

0.1.12.3.4 Air Navigation Services, Facilities and Ground Services 54

0.1.12.4 Air Traffic Incident Reporting (ATIR) 55

0.1.12.5 Incident, serious incident and accident 56

0.1.12.5.1 Incident 56

0.1.12.5.2 Serious incident 56

0.1.12.5.3 Accident 57

0.1.12.5.4 Serious injury 57

0.1.12.5.4.1 Assignment for flight after occurrence 57

0.1.12.5.5 Incident reporting procedure 58

0.1.13 RULES OF THE AIR 59

0.1.14 LEASING 60

0.1.14.1 Philosophy 60

0.1.14.2 Responsibility and Restrictions 60

0.1.14.3 Terminology 60

0.1.14.4 Leasing of Aeroplanes between Community Operators 60

0.1.14.4.1 Wet lease-out 60

0.1.14.4.2 All leases except wet lease-out 60

0.1.14.5 Leasing of Aeroplanes between Sample-Company and any Entity other than a Community Operator 60

0.1.14.5.1 Dry lease-in 60

0.1.14.5.2 Dry lease-out 61

0.1.14.5.3 Wet lease-in 61

0.1.14.5.4 Wet lease-out 61

0.1.14.5.5 Leasing of aeroplanes at short notice: 61

0.1.14.6 Sample-Company policies (preferred leasing partners, link to quality system (audits/inspections) 62

Appendices 63

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