SECTION Ab bQ1. What do you
mean by Verbal Communication Ans. When the message is transferred through spoken words it is called Verbal Communication. The feelings, thoughts,
opinions, ideas, etc. of the sender are put into words in the form of speeches, discussions,
conversation, etc. There are various aspects like tone, clarity, volume, speed, body language, etc. which are important for the effectiveness of Verbal Communication. Verbal Communication can be successful if speaking and listening both are done in a proper way. Written and Spoken Communication both comes in Verbal Communication.
Q2. Define Kinesis.
Ans. Development of scientific study is called KINESICS - a science of body language. George Terry uses
the expression body language, to include facial expressions, gestures, posture,
body movements, etc. as nonverbal means of communication. An unspoken communication that happens in face-to-face encounter is body language as it reveals the true feelings on how well your words are being acknowledged. For example When we welcome someone, we extend our hands, smile, etc. When
boss is giving instructions, we shrug our shoulder it indicates doubt or disapproval.
Q3. Explain Skimming reading skills.
Ans. This is basically superficial reading where you read only the headlines and first sentences of each paragraph. It is very similar to terms preview, overview and review. The thing about skimming is that it helps to give an idea about the topic so that the reader can relate with what is being spoken and read.
Q4. Why is stress and intonation essential in speaking
Ans. The tone of the voice used by the speaker helps to pass a message to the listener. If the speaker stresses on
every word and in aloud voice, it clearly means he is speaking angrily. If the speaker stresses on few words, it is a clear indication that he wants the listener to focus on few keywords. There are many sub factors which play a key role in stress and intonation speaking-
A. Greeting It is very essential to greet a person very well. It pleases the person and also leaves a positive impact on the person who has been greeted. Greeting words like good morning, how are you
