Table of Contents
1.Introduction 4
1.1Document purpose 4
1.2Audience 4
2.Engagement modules 5
2.1Engagement Setup 5
2.2Design and Planning 5
2.3Customer Value Conversation 6
2.4Demos 6
3.Engagement phases 7
3.1Pre-Engagement 7
3.2Engagement Setup and Reporting 8
3.3Design and Planning 9
3.4Workshop Day 10
4.Engagement objectives 12
5.Engagement effort 13
6.Engagement scope 15
7.Customer requirements 16
8.Recommended resources 17
8.1Recommended customer resources 17
8.2Recommended delivery resources 17
9.Pre-Engagement 19
9.1Pre-engagement Call 19
9.2Prepare and send Secure Identities and Access Workshop Questionnaire 22
10.Engagement Setup and Reporting 24
10.1Kick-off Meeting 24
10.2Business Value Presentation 26
10.3Microsoft Secure Score Overview 28
10.4Microsoft Secure Score for Identity Security Posture Assessment 30
10.5Application Discovery Presentation 33
10.6Application Discovery Setup 35
10.7Application Discovery Reporting and discussion 39
11.Design and Planning 42
11.1Azure AD Application Management 42
11.2Identity Fundamentals 46
11.3Self-Service Password Reset (SSPR) 49
11.4Multi-factor Authentication (MFA) 52
11.5Conditional Access (CA) 56
11.6Passwordless (optional) 60
11.7Endpoint Compliance (optional) 63
12.Workshop Day 66
12.1Customer Value Conversation 66
12.2Demos 68
12.3Key results, recommendations and next steps 70
Appendix A - Readiness and Technical Content 73
Appendix B - Secure Identities and Access Workshop Content 78