Service Launch Letter Description

Dear Plan Participant,

• 
  Portfolio access anytime – You have a secure single login to view your account holdings and transaction history from any computer with Internet access.
  

• 
  Conduct transactions online – Shareworks provides you with direct access to U.S. financial markets for simple real-time transactions in a few clicks.
  
• 
  Information alerts – Your message board in Shareworks will notify you of key events and any blackout periods where you may not sell shares.
  
• 
  Help and support – Solium is dedicated to assisting you by phone or email from 8:00 am to 8:00 pm ET, Monday through Friday. If you do not have Internet access, Solium will help you manage your account by phone.
  

1. 
   Go to www.solium.com/activate
   
2. 
   Select your preferred language
   
3. 
   Enter your Company ID “xxxxxx” and Password “xxxxxx” (case sensitive).
   
4. 
   Fill out the activation form with your contact information
   
5. 
   Review and complete the Participant Account Agreement
   
6. 
   A confirmation screen will display once your activation is complete. Take note of the confirmation number for your reference. You have completed the online activation at this point and may log off.
   

Within a few days, you will receive your personal account number and temporary passwords by mail from Solium. They will come in two separate letters for security purposes.

Your first time accessing your Shareworks account is unique. To login you need the two letters that you received from Solium that included your account number, and temporary login and transaction passwords.

1. 
   Go to www.solium.com/login
   
2. 
   Enter your account number and temporary login password (case sensitive)
   

4. 
   Your first time logging in only, you will be asked to review and approve agreement(s) that entitle you to receive real-time stock quotes.
   
5. 
   Applicable for Stock Option and Share Unit plans only: Also only at your first login, you will be asked to confirm that your account is accurate, or submit concerns/questions electronically for resolution. You will see the confirmation prompt at the bottom of your Account Summary page.
   
6. 
   Once you have confirmed the accuracy of your holdings, you may view your account portfolio and will be able to transact online.
   
   

Solium is dedicated to providing you with full-service assistance. The service center is open from 8:00 am to 8:00 pm ET, Monday through Friday.

International: International code + 1+ 403.515.3909

Email: help@solium.com