Sub: Application for the post of Fleet Manager/ Workshop Manager

I introduce myself as an Automobile Engineer. Seeking an opportunity of serve yours esteemed organization. I have completed B.E (Automobile) in the year 2000 & have got 12 years’ experience in the related field. I am well acquainted with computer skill such as MS-office. I have got enough strength & qualification to serve your organization for the required post.

I hope the details mentioned in my resume would commensurate with your organization requirements & if given an opportunity to serve your esteemed organization I ensure to perform the job with full responsibility and carve a winning edge to the organization.

I am certain that my presence in your workshop will prove to be beneficial to your organization as such I would welcome an opportunity to speak with you to evaluate your needs & share my ideas.

Looking forward to have the opportunity to meet your good self.

Thanking you

yours Sincerely

NAZEER HUSSAIN

Hyderabad

Enclosing: - CV, certificate

E-mail : nazeer_752003@rediff.com, +97430361935 (DOHA-QATAR) +919945704185 (India)

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  An Automobile Engineering professional with expertise Management skills& diagnostics and trouble-shooting of light & heavy motor vehicles acquired during 12 years of working with reputed Indian, Saudi Arabian, Qatar, and UAE automobile service organisations.
  
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  An avid learner, eager to acquire knowledge of latest automobile technology and achieve technical excellence.
  
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  Fully conversant with the latest models of cars and trucks of the world known automobile giants.
  
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  A team player, with excellent interactive, written & communication skills, not limited by language barriers.
  
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  Believes in professional ethics, disciplined, sincere & hard work for achieving business goals.
  
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  Presently managing service and maintenance of Hyundai,Ankai,kia,jac,Buse & trucks at Bin Arbaid Group( Transport Company LTD,)DOHA QATAR ( WORKSHOP MANAGER)
  

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  Managing service and maintenance of Hyundai,Ankai,kia,jac,Buse & trucks at Hafil Transport Company LTD, Saudi Arabia,( FLEET SERVICE MANAGER)
  

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  Managing service and maintenance of Toyota cars & vans, Nissan Cars & Vans, Mitsubishi trucks, at Auto check international(Manhatan international Groups) UAE Dubai (as Automobile Workshop In charge)
  
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  Managing service and maintenance of Mercedes & Volvo trucks, at Almajdouie Transport, Dammam, Saudi Arabia (KSA), as Automobile Engineer.
  
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  Possesses sharp customer focus, through prompt service and customer friendly operations, achieves customer satisfaction.
  
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  Trained in the MPFI technology by Maruti Udyog Ltd.
  
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  Skilfully manages and maintains cordial relations with the service staff.
  

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  B.E.(Automobile) P.D.A. College of Engineering Gulbarga, Gulbarga University, (India)
  

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  Analyzing current procedures and activities to identify and present opportunities for improvement of the fleet workshop.
  
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  Ensuring the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment’s.
  
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  Facilitate the orientation of new team members in collaboration with the Workshop Supervisor by familiarizing them with work surroundings, explaining work hours, procedures, use of equipment and job expectations and ensure that new team members understand their respective duties.
  
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  Maintaining good relationships with customers.
  
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  Ensuring adequate maintenance of tools, equipment and other materials in the Service Area.
  
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  Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
  
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  Conducting annual Performance Appraisal for Workshop Personnel.
  
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  Providing advice and technical assistance to auto technician’s team members.
  
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  Evaluating the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
  
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  Monitoring workflow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
  
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  Reviewing customers service orders and inspect the quality of a technician repairs before the release of vehicles.
  
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  Reviewing work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
  
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  Planning and adjusting the workloads of department personnel to match their skills and abilities.
  
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  Planning and preparing annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation.
  
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  Coordinating with sales department and arrange for delivery of equipment to customers.
  
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  Maintaining communication with Group Management to report unusual concerns and share new ideas that may contribute to improved Workshop operations.
  

Works on Maintenance of buses (Hyundai, Kia, jac, Ankai, & Total no’s of buses 3200)

• Managing all daily fleet operations

. implement preventive Maintenance plans and breakdown repairs of company's Fleet including repairing of all types of vehicles ranging from light duty to heavy duty vehicles; material handling equipment like forklifts, recovery trucks & workshop equipment

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  Supervising employees & Handling over all functioning of Vehicle Workshop.
  
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  Allocating job to mechanics based on vehicle priority.
  
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  Scheduling and implement preventive and schedule maintenance for light, heavy vehicles & Equipment’s.
  
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  Arranging for technicians and spares during onsite breakdown maintenance.
  
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  Schedule and implement preventive and schedule maintenance.
  
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  Maintaining relevant records for vehicle maintenance.
  
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  Maintaining relevant records for purchase of spares and equipment’s.
  
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  Obtaining quotes for spares and other equipment’s as and when required.
  
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  Communicating with other departments for smooth functioning of workshop.
  
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  Communicating with vendors and establish healthy relationship with them.
  
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  Following up with insurance authorized workshops for repairing of accident vehicles.
  
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  Ensuring safe & secure working environment in workshop and safety of workshop personnel’s.
  
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  Ensuring QA function on all critical repairs.
  
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  Identifying sources and arranging for spares in time.
  
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  Providing guidance and instruction to drivers for safe and proper handling of equipment/vehicles.
  
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  Recommending for disciplinary actions on workshop technicians and drivers who are not adhering to company guidelines and for improper handling of vehicles.
  
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  Updating management on issues that is not in line with company policy/good practice.
  

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  As Automobile Workshop in- charge, Supervising all vehicles (300 no’s) car & trucks & Equipment & workshop tools.
  
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  Ensuring the maintenances & repair work on all type of vehicles & equipment both on site & in the workshop.
  
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  Diagnose the fault of the vehicle & allocating technician for job ,
  
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  Assists workshop manager in maintaining the Automobile workshop
  
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  Properly handling of material & allocating of job to appropriate service personal
  
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  Maintain service maintenance records for all vehicle & equipment’s
  
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  Handling break-down cases.
  
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  Preparing PMS & periodic maintenance schedule.
  
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  Preparing daily, weekly & monthly reports.
  
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  Preparing weekly engine overhaul & gear box overhaul reports,
  
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  Handling insurance paper & accidental cases (Vehicles).
  
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  Handling road permit of all vehicles.
  
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  Maintaining workshop efficiency, controlling expenses & achieving labour target & controlling on return jobs & minimising return jobs,
  
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  Handling settlements for warranty vehicles through Authorised dealer,
  
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  Preparing estimate for accidental vehicles.
  

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  As in- charge, manage the administrative and service functions of the workshop.
  
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  Lead a professional team of 16 automobile technicians (a foreman and 5 supervisors) train and guide them in improving their productivity, allocate vehicles to mechanics.
  
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  Promptly attend and resolve complaints, resolve and settle Warranty related matters to the full satisfaction of the customer.
  
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  Review the invoices of Spare parts, for the correct part numbers and quantities, monitor, control and maintain adequate inventory of spare parts and consumables.
  
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  Maintain service maintenance records for trucks.
  
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  Manage the entire process of vehicle servicing, from Job Card Opening to completion of Road test to the entire satisfaction of the customer.
  
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  Release vehicles only after satisfactory final inspection and prepare invoices for the repair and service.
  
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  Diagnose the fault of the vehicle, satisfy customer through perfect repair and service work.
  
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  Ensure hassle-free delivery of vehicles after servicing to customers.
  
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  Report summary of daily operations to the Workshop Manager.
  

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  Surpassed monthly service target & enhance customer satisfaction through prompt and reliable service.
  
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  Competently managed the operation & maintenances of vehicles.
  
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  Identified and rectified the root cause, addressed the preventive maintenance issues of vehicles and minimized the major break down.
  

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  As Trainee Engineer, acquired knowledge of the service operations and systems.
  
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  Assisted the workshop service teams in the routine jobs like opening of the job cards, conducting road tests and final inspection before handing over the vehicle to the customers.
  
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  Under the guidance of the service advisor, repaired and rectified faults of the MPFI engine,
  
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  Managed a team of 8 professional automobile technicians.
  

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  Acquired sound knowledge of trouble shooting and the automobile systems.
  
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  Developed interactive and customer management skills.
  

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  Opened job cards of vehicle received for servicing.
  
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  Led a team of 13 service mechanics and monitored, helped them in the service jobs.
  
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  Managed the service operations of the workshop.
  
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  Identified and settled the warranty claims, reported the claims to the workshop Manager and maintained record of the claims.
  
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  Based on the work load and capabilities allocated vehicles to individual mechanics.
  
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  Lead a professional team of 13 automobile technicians motivated them and enhanced their service skills and competencies through on job training.
  

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  Competently managed the service jobs and improved customer satisfaction through prompt and reliable service.
  

MPFI basic training from Maruti Udyog Ltd

High scanner training from Mercedes Dealer Saudi Arabia, Dammam

HSE Training from STS Oman

Proficient in Microsoft Office 2000

Date of birth: 8th August 1975.

Languages known: English, Hindi, Urdu, Arabic and Kannada.

Passport no: - H7739890

Driving License GCC (Qatar) ;-27535626103

Nationality: - Indian

Please Check Page # 5 (Enclosing: - Certificates)