Supply Chain Analysis for Rural Sanitation Products and Services in Lao pdr


Appendix 3: Concrete Producers Questionnaire



Download 6.78 Mb.
Page39/41
Date23.04.2018
Size6.78 Mb.
1   ...   33   34   35   36   37   38   39   40   41

Appendix 3: Concrete Producers Questionnaire


Interview Number: Data Entry Completed

SSCA– Field Work Interviews

Questionnaire – Concrete Producers

Date:



Time:




Province:



District:




Village:




Location/Venue:




Distance (km) from center of district




Interviewer:



Interviewee:



Contact info:



Organization:



Title/rank:



Directions:

Explain the project (see background sheet).

Highlight the target districts within the province.

Clarify whether each answer applies only to the target districts, or more generally.

Supervisor sign:

Section 1 – Background information

Q.

Questions

Response

Data entry

1

What is your position in the business?

[SELECT ONLY 1]



If “Hired” skip to Q.6

Owner (with staff)




Self Employed




Hired




Other (specify)




2

How many years have you been in this business?







3

How large is the business? (# staff)




Male

Female




Permanent







3.1

Semi-permanent







3.2

Occasional







3.3

Total







3.4

4

If you are the owner or self employed, where did you get the capital to start the business?

[SELECT ALL APPLY]

(% if possible)


Saved money

4.1

Loan from bank

4.2

Loan from family/friends

4.3

Loan from other source

4.4

Village development fund

4.5

Support from donor funded project

4.6

Other (specify)

4.7

5

How much of your business is latrine-related?

(Approximate %)









6

Do you have other business activities?

(if NO skip to Q.7)


Yes

No


6.1

If yes, what are they?




6.2



7

What are your sources of income?

[SELECT ALL APPLY]

(% if possible)


Concrete products

7.1

Construction services

7.2

Selling construction materials

7.3

Farmer

7.4

Other family members

7.5

Other (specify)


7.6

8

Who manages your finances?







9

Do you have/have you ever done any of these types of plans? If yes, can you please give us the details?

[SELECT ALL APPLY]



Business plan

Yes


No

9.1.A

Details:


9.1.B

Marketing plan

Yes


No

9.2.A

Details:


9.2.B

Financial plan

Yes


No

9.3.A

Details:


9.3.B

10

Have you ever participated in any type of business training before?

(if NO skip to Q.11)

Yes

No


10.1

If yes, can you please give us details? (book keeping, marketing, etc)




10.2


Section 2 – Product information/materials

Q.

Questions

Response

Data entry










Suppliers name

Suppliers location

Number of Potential suppliers




11

Who are your key/main suppliers for the following materials?

(please list company’s names, as many as possible)




Cement











11.1

Sand











11.2

Gravel











11.3

Mould (for concrete rings)











11.4

Other (specify)










11.5

12

Where do these materials come from (China, Thailand, Vietnam, local etc)?

(for local, specify where)



Cement


12.1

Sand


12.2

Gravel


12.3

Mould (for concrete rings)


12.4

Other (specify)


12.5

13

How many potential suppliers are there for each these materials?


Cement


13.1

Sand


13.2

Gravel


13.3

Mould (for concrete rings)


13.4

Other (specify)


13.5

14

Do suppliers compete with each other to sell their products to you?

(if NO skip to Q.15)


Yes

No


14.1

If yes, how?





14.2

15

Are there quality differences in the different suppliers of materials?

(if NO skip to Q.16)


Yes

No


15.1

If yes, can you explain why? (i.e. country of origin)




15.2

16

What kind of latrine-related products do you produce? (size)

Ring:

60cm




16.1

80cm




16.2

100cm




16.3

Slab




16.4

Lid




16.5

Other (specify)




16.6

17

Are you selling more rings and slabs this year than last year?

Yes

No





18

Than 3 years ago?

Yes

No





19

What are the main factors affecting households’ decisions in terms of the type of latrine they want to have?

[SELECT ALL APPLY]



Cost of materials

19.1

Quality of materials

19.2

Materials that match the house

19.3

Materials that will last the longest

19.4

Physical accessibility of materials

19.5

Other (specify)


19.6

20

What do you think is the main reason for households to build a latrine?

[SELECT ALL APPLY]



Emulate others

20.1

Regulations

20.1

Healthcare

20.2

Convenience/comfort

20.3

Education program

20.4

Other family members influence

20.5

Sales promotions

20.6

Other (specify)


20.7



21

Is there any seasonality to your sales?

[SELECT ONLY 1]



No seasonality




Dry season




Wet season




22

How much do you pay to buy the following materials (specify quantity, quality and price)

Item

Brand

Quality

Price




Cement










22.1

Sand










22.2

Mould










22.3

Other (specify)










22.4






Section 3 – Pricing information

Q.

Questions

Response

Data entry

23

What is the trend of input prices for concrete products over the past year?

[SELECT ONLY 1]



No material price increased

23.1

Some material prices increased


All material prices increased


Which item?




23.2

By what %?




23.3

24

How have your prices changed in the past year?

[SELECT ONLY 1]



Increased

24.1

Remained the same

Decreased

Which item?




24.2

By what %?




24.3

25

What is the reaction of the customers to your prices?

[SELECT ALL APPLY]



They have the money but choose not to purchase

25.1

They do not have enough money

25.2

They try to negotiate the price

25.3

Other…please specify


25.4

26

Do the customers negotiate the price of your concrete products?

(if NO skip to Q.28)


Yes

No





27

What do they negotiate about?

[SELECT ALL APPLY]



Cheaper price

27.1

Request cheaper materials

27.2

Free delivery

27.3

Discounts for bulk orders

27.4

Other (specify)


27.5

28

What is the 2014 price and 2014 quantity sold for each of these items so far?

Item

2014

Price


2014 Quantity




Ring:

60cm







28.1




80cm







28.2




100cm







28.3

Slab

Size?







28.4

Lid










28.5

Other (specify)










28.6

29

What is the 2013 price and 2013 quantity sold for each of these items?

Item

2013

Price


2013 Quantity




Ring:

60cm







29.1




80cm







29.2




100cm







29.3

Slab










29.4

Lid










29.5

Other (specify)










29.6






Section 4 – Customer base

Q.

Questions

Response

Data entry

30

Who are your main customers for latrine related products?

[SELECT ALL APPLY]

(% if possible)


Individuals

30.1

Retailers

30.2

Construction companies

30.3

NGO/Government projects

30.4

Other (specify)


30.5

31

Have you noticed increased preference for brick-lined pits?

(if NO skip to Q.32)


Yes

No


31.1

If yes, has this hurt your business?




31.2

32

Are all your customers nearby? (Same village? District?)





32.1

What is the name of the furthest village? How far (km)?





32.2

33

How many customers for latrine products did you have in the last year?




33.1

What percentage is this of your total customers for concrete products?




33.2

34

How many villages are you covering?

Please name them.






34.1

How many districts?

Please name them






34.2



35


Have you been involved in an NGO/government program in the last 2 years?

(if NO skip to Q.36)


Yes

No


35.1

If yes, which organization? Where?




35.2

If yes, what was your involvement? (I.e. what did you supply?)




35.3

36

When you are supplying products for a latrine – why is this customer buying it?

[SELECT ALL APPLY]

(% if possible)


People that are building a new house

36.1

People that had no latrine at all but now building one

36.2

People with collapsed latrine

36.3

People with full latrine pit building a new pit

36.4

Vulnerable groups and poor households (supported by government or NGO)

36.5

Other (specify)

36.6

37

How do you market your products and services?







38

How do customers obtain information about products/services you provide?












Section 5 – Transportation

Q.

Questions

Response

Data entry

39

40

41




Who provides transportation for your inputs?
How much does the transportation cost?
How many km?

Item

Who provides transportation

Price of transportation

Km




Cement











39.1

40.1


41.1

Sand











39.2

40.2


41.2

Gravel











39.3

40.3


41.3

Moulds











39.4

40.4


41.4

Other (specify)











39.5

40.5


41.5

42


Do you deliver to your customers?

(if NO skip to Q.43)


Yes

No


42.1

If Yes, how (transportation means)?




42.2

If Yes, how much does it cost? (please specify price, volume/weight and km)

Rings and lids



42.3

Slabs



42.4

Other



42.5






Section 6 – Business work

Q.

Questions

Response

Data entry

43

Do you have regular suppliers for all your products?
(if NO skip to Q.45)


Cement

43.1

Sand

43.2

Gravel

43.3

Moulds

43.4

Other (specify)



43.5

44

If yes, why?

Cheaper price/item

44.1

Discount for bulk purchases

44.2

Credit

44.3

Relationship (you have always purchased from them

44.4

Selling on consignment (agreement to pay after goods are sold)

44.5

There is only one supplier

44.6

45

If they provide you credit, please specify the credit conditions

Interest rate:

45.1

Duration:

45.2

Other requirements (guarantee, collateral, etc)



45.3

46

Do you borrow from other sources?

Money lender

Yes


No


46.1

Bank (specify)

Yes


No

46.2

MFI (specify)

Yes


No

46.3

47

What is this loan for?







48

Please specify the credit conditions

Interest rate:


48.1

Duration:


48.2

Other requirements (guarantee, collateral , etc)



48.3

49

Do you provide credit to customers?
(if NO skip to Q.51)


Yes

No





50

Please specify the credit conditions you give your customers

Interest rate:


50.1

Duration:


50.2

Other requirements (guarantee, collateral , etc)



50.3

51

Do you have many competitors in making concrete products? How many?







52

Are they working in the same area?

Yes

No





53

Do you know the prices they charge?

(if NO skip to Q.54)


Yes

No





If Yes, how different with your?







54

Do you know their contact details?







55

Do you have any agreement with your competitors (e.g. deciding together price etc)
(if Yes skip to Q.56)


Yes

No


55.1

If No, why not?




55.2

56

If yes, what are the agreements?








57

Have you ever paid any commission to a middleman in order to find new customers?

(if NO skip to Q.59)

Yes

No





58

If yes, how much?





58.1

What are the conditions?





58.2

59

Do you have sales agents?

(if NO skip to Q.61)


Yes

No





60

If yes, how do you pay them? (Salary? Commission?).




60.1

How much?




60.2

Can you please specify details?




60.3






Section 7 – SWOT

Q.

Questions

Response

Data entry

61

Strengths: What is the reason why your customers choose your business over others?

(Don’t limit discussion to those listed here.)

[SELECT ALL APPLY]


Price (I have cheaper prices than my competitors)
Please specify why:


61.1

Quality (I have better products than my competitors)

Please specify why:




61.2

Reliability (I always have all the materials my customers need)

Please specify why:




61.3

Location

Please specify why:




61.4

Delivery

Please specify why:




61.5

Additional services

Please specify why:




61.6

Credit

Please specify why:




61.7

Other (specify)


61.8

62

Weakness: What are the main constraints to your business?
[SELECT ALL APPLY]


Access to finance

Please specify why:




62.1

Cost of inputs

Please specify why:




62.2

Availability of labour

Please specify why:




62.3

Availability of material

Please specify why:




62.4

Bad roads

Please specify why:




62.5

Corruption

Please specify why:




62.6

Government fees/regulation

Please specify why:




62.7

Insufficient demand

Please specify why:




62.8

Customer not paying

Please specify why:




62.9

Staff

Please specify why:




62.91

Training of staff

Please specify why:




62.92

Other (specify)


62.93

63

Weaknesses: what are the problems related to supply of materials?

[SELECT ALL APPLY]



Inconsistency in availability
Please specify why:



63.1

Changing prices
Please specify why:


63.2

Exchange rate
Please specify why:


63.3

Financing the purchase of input
Please specify why:


63.4

Transportation problems
Please specify why:


63.5

Long distances travelled
Please specify why:


63.6

64

Opportunities: What can you do to grow your business?

Providing information to customers on sanitation
Please specify why:


64.1

Providing information to customers on latrine options
Please specify why:


64.2

Improve the quality of products
Please specify why:


64.3

Lower cost of production and products?
Please specify why:


64.4

Advertisements (through what channels?)
Please specify why:


64.5

Other (specify)



64.6

65

Opportunities: what do you need to expand your business?







66

Threats: What can change in the future that will negatively affect your business?












Section 8- Business opportunity

Q.

Questions

Response

Data entry

67

Would you try to sell more products for latrines if it was more profitable?

Yes

No





68

Would you be prepared to sell more latrine products/services if the margin was lower but volumes were a lot higher?

(if NO skip to Q.70)


Yes

No





69

If yes, would this include selling to remote or poor communities?







70

In what ways does government help your business?







71

In what ways does government limit your business?







72

How could the government help your business grow?







73

How could the government improve sanitation coverage in rural areas?







74

Are you aware of any government or NGO sanitation programs?

(if NO skip to Q.75)


Yes

No


74.1

If Yes, can you please give details?




74.2

75

What opportunities do you have to improve your skills and knowledge? Or improve the equipment/technology you use?













76

Special observations













Download 6.78 Mb.

Share with your friends:
1   ...   33   34   35   36   37   38   39   40   41




The database is protected by copyright ©ininet.org 2020
send message

    Main page