Targeting scams Report of the accc on scams activity 2014


Other scams educational resources



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6.2 Other scams educational resources


The ACCC has also produced a range of educational resources to educate consumers and small businesses about how to identify a scam and avoid being duped. Additional scam related resources for consumers and businesses are also noted in Appendix 4.

The Little Black Book of Scams


The ACCC’s Little Black Book of Scams is its primary educational resource, and the ACCC’s most popular publication. In 2014 over 108 000 copies of the book were distributed throughout the community. The electronic publication was also downloaded 4041 times.

This publication highlights the most commons scams that target Australians such as advance fee fraud, fake lotteries and sweepstakes, dating and romance scams, computer hacking and online shopping scams. It also explains scam delivery methods, tools used by scammers to trick people, personalised scam approaches, and golden rules on how to protect oneself.



The Little Black Book of Scams is considered a best practice educational resource internationally, with several overseas regulators producing their own localised versions.





Small business scams factsheet launched


In April 2013 the ACCC released What you need to know about: small business scams, a factsheet for small businesses on common business scams and how to avoid them.

The factsheet explains overpayments scams, directory entry or unauthorised advertising scams, investment scams, office supply scams, domain name scams, and email intercept and ransomware scams. It also provides a list of steps that businesses can take to help prevent being scammed.



The factsheet was downloaded over 500 times in 2014.







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