What decisions are they currently involved in – citywide and / or personal?
What resources are available to assist groups to become involved in decision-making?
What has been the impact of their previous involvement?
What do we mean by ‘representative’ group – how do they ensure a collective voice?
Can we identify a group that feels fully engaged and learn from their experiences? Recognising that no group may feel fully engaged 100% of the time and that groups come in may different forms so no one size fits all.
What mechanisms are there already in place that bring officers / parties interested in consultation and engagement together (eg, Engagement Leads Group)? We must not duplicate our efforts, especially as resources are reducing.
Where are the gaps?
What consultation and engagement activities are planned? How are these activities advertised? Are there opportunities for doing shared events etc?
Update the citywide action plan to reflect the need for increasing involvement where needed rather than delivering a series of “recruitment events”.
Agree a definition of an ‘under represented group’ so we are using common language.
Build on existing knowledge to create a citywide map of communities.
Establish a benchmark for ‘representation’
Identify the resources / agencies / organisations in place that support them and ensure they have voice in decision making.
Survey groups to identify their engagement
Develop a survey tool to investigate how groups are currently involved in decision making – both in citywide activities (eg, a voice within the council’s decision-making process) and personal (eg, the delivery of personal healthcare).
Measure the impact of previous engagement.
Develop case studies of good engagement through discussions with groups. If possible, identify advocates / champions within communities to share their learning.