Note: To get the scaled value %weight is multiplied by the assigned dollar value (determined on a scale of $1 to $20)from the customer survey
|
Palm
|
RIM
|
Nokia
|
Apple
|
Samsung
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Sony Ericsson
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Motorola
|
Scaled Value ($1-$20 scale)
|
12.62
|
15.27
|
10.09
|
15.87
|
10.68
|
10.69
|
11.44
|
Scaling factor
|
50
|
50
|
50
|
50
|
50
|
50
|
50
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Absolute value : V
|
$631.00
|
763.5
|
504.5
|
793.5
|
534
|
534.5
|
572
|
Reference Product
|
Treo 750
|
BlackBerry 8800 Series
|
Nokia 9300
|
Apple iPhone
|
Samsung BlackJack
|
Sony Ericsson Walkman W950i
|
Motorola Q Black
|
Price (w/ Two year plan)
|
399
|
349
|
299
|
599
|
299
|
699
|
329
|
Rebate/Discount
|
100
|
50
|
0
|
0
|
100
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0
|
100
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End Price: P
|
$299.00
|
$299.00
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$299.00
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$599.00
|
$199.00
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$699.00
|
229
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Buyer's Surplus: V-P
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$332.00
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$464.50
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$205.50
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$194.50
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$335.00
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-$164.50
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$343.00
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COGS ($000)
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1,058,083
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925,215
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605880
|
|
|
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30,152
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G&A
|
43,481
|
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97680
|
|
|
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4,504
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Sales & Marketing
|
205,138
|
|
291720
|
|
|
|
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SG&A ($000)
|
248,619
|
311,420
|
389400
|
|
|
|
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R&D($000)
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135,959
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157,629
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434280
|
|
|
|
4,106
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Other expenses($000)
|
|
49,951
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47520
|
|
|
|
25
|
Total Expenses($000)
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1,442,661
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1,444,215
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1,477,080
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0
|
|
|
38,787
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# Units (000)
|
4,749
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4,043
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28500
|
|
|
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217,400
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Average price/unit ($)
|
303.78
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357.21
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51.82737
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|
|
|
0.178413063
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Adjustment factor
|
15%
|
15%
|
15%
|
|
|
|
15%
|
Cost: C
|
$349.35
|
$410.80
|
$59.60
|
|
|
|
$0.21
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Tot Econ Contribution: V-C
|
$281.65
|
$352.70
|
$444.90
|
|
|
|
$571.79
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Exhibit II (D) 5b: Willingness to pay graph
Exhibit II (D) 5a: Willingness to Pay analysis – Wireless Service Providers
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Cingular'>% weight
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Cingular
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Cingular
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Verizon
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Verizon
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Sprint Nextel
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Sprint Netel
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T-Mobile
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T-Mobile
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Brand
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2%
|
18
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0.36
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17
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0.34
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14
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0.28
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15
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0.3
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Technology (CDMA/GSM)
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18%
|
17
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3.06
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14
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2.52
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14
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2.52
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19
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3.42
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Number of subscribers
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12%
|
20
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2.4
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17
|
2.04
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17
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2.04
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12
|
1.44
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Plans and Rates
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16%
|
15
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2.4
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14
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2.24
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14
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2.24
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18
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2.88
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Weekend minutes and Night-time minutes
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15%
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15
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2.25
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15
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2.25
|
17
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2.55
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18
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2.7
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Availability of phones
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6%
|
18
|
1.08
|
10
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0.6
|
10
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0.6
|
16
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0.96
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Contract
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5%
|
12
|
0.6
|
10
|
0.5
|
10
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0.5
|
12
|
0.6
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Network Coverage
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11%
|
18
|
1.98
|
18
|
1.98
|
15
|
1.65
|
12
|
1.32
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Data Speed
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7%
|
15
|
1.05
|
18
|
1.26
|
18
|
1.26
|
16
|
1.12
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International Coverage
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6%
|
14
|
0.84
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10
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0.6
|
8
|
0.48
|
16
|
0.96
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Free Interaction between landline and mobile phone
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2%
|
15
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0.3
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1
|
0.02
|
1
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0.02
|
8
|
0.16
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Scaled Value
|
|
|
16.32
|
|
14.35
|
|
14.14
|
|
15.86
|
|
Cingular
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Verizon
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Sprint Nextel
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T-Mobile
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Scaled Value ($1-$20 scale)
|
$6.32
|
14.35
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14.14
|
15.86
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Scaling factor
|
70
|
70
|
70
|
70
|
Absolute value : V
|
$1,142
|
1,005
|
990
|
1,110
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Reference Product
|
Wireless Service
|
Wireless Service
|
Wireless Service
|
Wireless Service
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Price
|
$60
|
960
|
960
|
960
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End Price: P
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$960.00
|
$960.00
|
$960.00
|
$960.00
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Buyer's Surplus: V-P
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$182.40
|
$44.50
|
$29.80
|
$150.20
|
COGS ($000)
|
$18,037
|
21,824
|
10085
|
43039
|
Total Expenses($000)
|
$18,037
|
21,824
|
10,085
|
43,039
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# subscribers (00,000)
|
49.10
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43.80
|
16.20
|
77.40
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Average price/subscriber ($)
|
$367.35
|
498.26
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622.53
|
556.06
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Adjustment factor
|
15%
|
15%
|
15%
|
15%
|
Cost: C
|
$422.46
|
$573.00
|
$715.91
|
$639.47
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Tot Econ Contribution: V-C
|
$719.94
|
$431.50
|
$273.89
|
$470.73
|
Average Spending Per Person Per Month=$40
Average Contract Duration = 2 years
Total Spending By Consumer =$960
Exhibit II (D) 5c – Part A: Survey for Smartphones
How does Apple iPhone Compare with other Smartphones
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Exit this survey >>
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1. Survey - How Apple iPhone Compares With Other Smartphones
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Top of Form
Bottom of Form
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1. If you are selecting a smartphone, in what order would you rate these features? (Rating 1: Most important, 10: Least important)
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1
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2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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N/A
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Brand
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Support / Warranties
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Features
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User Experience
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Complementary Products (Accessories )
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Dimensions
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Price
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Availability at Service providers
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Product portfolio
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Complementary Services (include iTunes, Maps, Email, Music downloads)
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