Unf mha student Handbook

Master of Health Administration Graduate Program Student Handbook

Welcome!

The MHA competency model includes the six domains of Communication, Interpersonal Effectiveness, Critical Thinking, Business Analysis and Problem Solving, Management and Leadership, and Professionalism and Ethics. There are a total of 26 competencies included in these domains. Within our competency framework, we identify those competencies that are behavioral (B) and those that are technical (T). Below, we indicate where each required area is addressed.

1. 
   Listen and understand the ideas and thoughts of others. (B)
   
2. 
   Speak clearly and effectively before individuals and groups and use non-verbal forms of communication. (T)
   
3. 
   Communicate clearly and effectively in writing. (T)
   
4. 
   Demonstrate appropriate communication for different audiences and situations. (B)
   

5. 
   Work collaboratively in a team setting. (B)
   
6. 
   Coach, mentor and support others. (B)
   
7. 
   Establish, build, and maintain relationships with others including those with diverse backgrounds and perspectives. (B)
   
8. 
   Use diplomacy and tact. (B)
   

9. 
   View issues from different perspectives and ask the right questions when making decisions. (B)
   
10. 
    Identify and prioritize organizational needs and solutions. (B&T)
    
11. 
    Use statistical and analytical tools to measure and improve organizational performance. (T)
    
12. 
    Appropriately challenge others viewpoints and perspectives. (B)
    

13. 
    Apply economic theory and advanced financial knowledge to decision making. (T)
    
14. 
    Demonstrate strategic thinking skills in planning and evaluation. (B)
    
15. 
    Recognize political and legal implications of actions and decisions. (B&T)
    
16. 
    Identify and prioritize organizational needs and market imperatives in
    

17. 
    Demonstrate project management skills. (T)
    

18. 
    Demonstrate basic leadership skills. (B)
    
19. 
    Differentiate between management and leadership. (B&T)
    
20. 
    Know, support and use team development methods. (B)
    
21. 
    Demonstrate effective techniques for working with boards and governance structure. (B&T)
    
22. 
    Articulate a clear image of direction and success that is compelling and engaging. (B)
    

23. 
    Articulate, model and reward professional values and ethics.(B)
    
24. 
    Understand, demonstrate and reward cultural sensitivity and competence. (B)
    
25. 
    Demonstrate integrity in dealing with others. (B)
    
26. 
    Establish and maintain professional relationships. (B)
    

In addition to this Handbook, you are required to read the Graduate School Student Handbook as it provides general information applicable to all graduate students regardless of their programs of study.  While this handbook contains valuable information specifically related to graduate studies in Health Administration at UNF, the Graduate School Student Handbook addresses policies, procedures and resources related to graduate studies in general at UNF. 

It is your responsibility to review the information both in this Handbook and in the Graduate School Student Handbook as you will be held responsible for abiding by its content.

Specific Policies and Procedures Adopted by MHA Program Faculty: November 2014.


1. Professional Orientation

 1.1 Overview of the MHA Degree