8 Department of Premier and Cabinet
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- Output Group 1: Support for Executive Decision Making
- 1.3 Safe Homes, Safe Families ‑ Tasmanias Family Violence Action Plan
- Output Group 2: Government Processes and Services
- 2.2 Principal and Subordinate Legislation
- 2.3 Tasmanian Government Courier
- Output Group 3: Electronic Services for Government (((((((((((((((((((((Agencies and the Community
- 3.2 Management and Ongoing Development of Service Tasmania
- 3.3 Delivery of IT Services
- Output Group 4: State Service Management
- Output Group 5: Security and Emergency Management
- Output Group 6: Communities, Sport and Recreation
- 6.4 Sport and Recreation
- Output Group 7: Local Government
Performance InformationDuring 2016‑17 the Department commenced a review of the performance measures for each Output with the aim to revise those measures. At the same time the Auditor‑General, in May 2016, tabled a report in Parliament on performance measures across all government agencies that included a number of recommendations on improvements to provide a better suite of measures for readers of the Budget papers and agency annual reports. These recommendations included reporting performance measures related to effectiveness, efficiency and economy and not measures of activity. For 2017‑18 the Department has focused on all Outputs with exception of Outputs 3.2 and 3.3. The performance measures for these Outputs will be reviewed in 2017‑18 for the 2018‑19 financial year. In some cases the measures for an Output have not changed as a result of the review whereas for other Outputs there have been significant changes. Not all of the Outputs have performance measures that meet criterion of effectiveness, efficiency or economy, but this will be addressed as part of the ongoing review. The measures have been defined either as a performance measure or a measure of activity. Measures of activity have been published where either no performance measure exists or no review has been undertaken yet.
Output Group 1: Support for Executive Decision Making1.1 Strategic Policy and AdviceThis Output assists the Government to achieve its vision for Tasmania by providing high quality policy services to the Premier and Cabinet. The Department of Premier and Cabinet's Policy Division leads and supports the development and implementation of whole‑of‑government processes and policies. It also manages and coordinates intergovernmental relations, including Tasmania's engagement with the Council of Australian Governments (COAG) and the Council for the Australian Federation; intergovernmental agreements; inquiries; and international treaties. 1.2 Climate ChangeThis Output relates to the activities of the Tasmanian Climate Change Office (TCCO). TCCO works closely with government, industry and the community to deliver a range of policy and programs that assist with reducing greenhouse gas emissions and building resilience to the impacts of climate change. 1.3 Safe Homes, Safe Families ‑ Tasmania's Family Violence Action PlanThis Output facilitates the actions being delivered by Tasmanian Government agencies under Safe Homes, Safe Families: Tasmania's Family Violence Action Plan (2015‑2020) that is the coordinated, whole‑of‑government response to family violence in Tasmania. Safe Homes, Safe Families focuses on three key areas of action; changing the attitudes and behaviours that lead to family violence; supporting families affected by family violence; and strengthening our legal responses to family violence to hold perpetrators to account for their violent behaviours. Table 8.3: Performance Information ‑ Output Group 1
Table 8.3: Performance Information ‑ Output Group 1 (continued)
Notes: 1. Establishing accurate and objective performance measures for the quality of policy advice is difficult and contested. The mix of indicators selected represent measurable characteristics of policy advice and are proxies for outcome measures. 2. New performance measures introduced for 2016‑17 for the new Output 1.3. Specific family violence data, for example the number of family violence incident reports, is measured by other agencies, including the Department of Police, Fire and Emergency Management. Output Group 2: Government Processes and Services2.1 Management of Executive Government ProcessesThis Output provides administrative support for Executive Government bodies such as Cabinet and the Executive Council; management of machinery of government matters; coordination of State protocol; management of communications policy; and advice and other Executive Government processes. 2.2 Principal and Subordinate LegislationThis Output provides a legislative drafting service for new legislation and amendments to existing legislation, advice on legislative matters, an up‑to‑date electronic database of Tasmanian legislation and is responsible for printing Gazettes and legislation. This Output is provided by the Office of Parliamentary Counsel. 2.3 Tasmanian Government CourierThis Output includes a courier service providing incoming and outgoing mail facilities to government and regional offices. 2.4 Corporate Support to Ministerial and Parliamentary Offices and the Office (of the GovernorThis Output provides the financial, human resources, information systems, records and property management services to support the Ministerial and Parliamentary offices and the Office of the Governor. Table 8.4: Performance Information ‑ Output Group 2
Notes: 1. New performance measures introduced for 2017‑18 as a result of the Department's review or performance measures. 2. The percentage change of the cost per delivery/collection point is ≤ indexation of general operating expenses (GOE). The movement between 2014‑15 and 2015‑16 is primarily due to 27 pays in 2015‑16 compared to only 26 pay periods in 2014‑15.
Output Group 3: Electronic Services for Government (((((((((((((((((((((Agencies and the Community3.1 Information Technology and Digital Services Strategy and Policy DevelopmentThis Output provides coordination, development and implementation of whole‑of‑government information management, information systems, telecommunications and cyber security strategies and policies. This Output is provided by the Office of eGovernment which aims to improve and modernise cyber security, technology and information operations of government in Tasmania. 3.2 Management and Ongoing Development of Service TasmaniaThis Output develops new services and manages the delivery of customer services to the Tasmanian community through Service Tasmania's service centres, the Integrated Tasmanian Government Contact Centre and Service Tasmania Online. This Output is provided by Service Tasmania. 3.3 Delivery of IT ServicesThis Output facilitates delivery of information and communications technology services across Government, including wide area networking; internet; whole‑of‑government directory services; data centre, infrastructure and LAN as a service; fixed and mobile telephony; mobile data; information technology system hosting and support; email and unified communications; human resource systems; and business reporting. This Output is provided by the Telecommunications Management Division (TMD). Table 8.5: Performance Information ‑ Output Group 3
Table 8.5: Performance Information ‑ Output Group 3 (continued)
Notes: 1. The introduction of new services to the contact centre has increased both the volume of calls, the complexity of enquiries and the number of calls being resolved at first point of answer. The previous measure was based on a call switching arrangement and the measure needs to be reviewed to ensure that it reflects the services that are now being delivered. 2. The initial targets for the 2016‑17 financial year were determined as part of the contact centre project. As part of the implementation of the project it was necessary to recalibrate the service and the growth in call volume has not been realised as originally anticipated. This is reflected in the 2017‑18 target. 3. The increase in Number of Wi‑Fi Access Points is based on organic growth and expected uptake from agencies currently using in‑house services. Output Group 4: State Service Management4.1 State Service Employment and ManagementThis Output covers the activities of the State Service Management Office (SSMO) to support the Minister administering the State Service Act 2000 and the Head of the State Service in performing functions and powers under the State Service Act. This occurs through the provision of high quality policy advice on State Service workforce management and development, and employment relations including: implementing revised governance arrangements and contemporary reforms to achieve a positive and high performing workforce; ensuring the employment framework enhances productivity through: employment policy, practices, instruments and programs; employment relations agreements; work health, safety and wellbeing; and recruitment, selection and position management; and facilitating ongoing development of the workforce to build and enhance its capabilities through: workforce planning; leadership and management programs; employee relations; specific people management capability enhancement; and training, education and development delivered and/or managed through The Training Consortium (TTC). Table 8.6: Performance Information ‑ Output Group 4
Notes:
1. All performance measures for 2017‑18 have been revised as a result of the Department's review of performance measures. 2. One industrial agreement was due for renegotiation in 2015‑16. This agreement was not finalised within the year it was due to be renegotiated resulting in a zero per cent performance result. 3. Ratio of women/men in the Senior Executive Service.
5.1 Security and Emergency ManagementThis Output leads and coordinates whole‑of‑government policy initiatives that enable the Tasmanian Government to achieve its priorities in security and emergency management. This Output is provided by the Office of Security and Emergency Management (OSEM), working closely with emergency services, other government agencies, non‑government organisations, industry groups and the community. OSEM manages projects and provides policy advice to Government regarding prevention, preparedness, response and recovery arrangements for natural hazards and security related threats. Table 8.7: Performance Information ‑ Output Group 5
Output Group 6: Communities, Sport and Recreation6.1 Community Development ‑ Policy Advice and Ongoing Community (((((DevelopmentThis Output focuses on developing and supporting opportunities for all Tasmanians to participate in community life, sport and recreation. The Output's core functions include building community capacity; enhancing access and participation; providing quality policy advice; supporting individual and sector development; and administering a wide range of grants to meet the needs of Tasmanians. A number of initiatives are delivered through this Output including grants programs; policy development relating to volunteering; the Disability Framework for Action; the Carers Policy and Action Plan; the Lesbian, Gay, Bisexual, Transgender and Intersex Tasmanians Framework and Action Plan; the Active Ageing Strategy; and the Multicultural Policy. The Output is responsible for service development and contract management of the Safe Haven Hub, On Island Support Program for Syrian and Iraqi arrivals and former humanitarian entrants, and migrant related Population Growth Strategy initiatives. The Output is also responsible for liaison with and funding of peak bodies including COTA, the Youth Network of Tasmania, Volunteering Tasmania, Carers Tasmania and the Multicultural Council of Tasmania. 6.2 Aboriginal AffairsThis Output aims to improve social, cultural and economic outcomes for Tasmanian Aboriginal people and promote greater understanding and acceptance of Aboriginal culture. It delivers the governance framework for the implementation of the Government's Reset of the Relationship with Tasmanian Aboriginal people. Key aspects of this work include implementing the Policy on Eligibility for Aboriginal and Torres Strait Islander programs and services; Constitutional Recognition of Tasmanian Aboriginal people; COAG's Closing the Gap agenda; land return; joint land management; and changes to the education curriculum. 6.3 Veterans' AffairsThis Output supports and acknowledges the role of Tasmanian veterans and ex‑serving personnel through policy advice and support for the Parliamentary Secretary to the Premier; coordination of the Tasmanian Government Centenary of ANZAC commemoration activities; delivery of the Centenary of ANZAC Grants Program; and executive support for the ANZAC Day Trust. There is also ongoing liaison with ex‑service organisations including administration of a Grant Deed with the Returned and Services League of Australia (Tasmania Branch). 6.4 Sport and RecreationThis Output contributes to a range of Tasmanian Government health, economic and social policies through development of opportunities to encourage widespread Tasmanian participation in physical activity, sport and active recreation. Some of the key deliverables include increasing the capacity and governance capability of sporting organisations; implementing plans to increase participation in sport and recreation by all Tasmanians including people with disability and Aboriginal people; contributing to A Healthy Tasmania outcomes; and the delivery of the Sport and Recreation Major and Minor Grants Programs. The Output is also responsible for providing the best possible opportunities for Tasmania's elite athletes. 6.5 Women's PolicyThis Output contributes to the development and implementation of policy that increases women's and girls' social and economic participation and promotes gender equity and opportunities for women's leadership and recognition, economic security, safety, and health and wellbeing. A number of initiatives are delivered through this Output including the implementation of the Tasmanian Women's Plan; Safe Homes, Safe Families; Violence Against Women and their Children ‑ 3rd Action Plan; and the Women on Boards Strategy 2015‑2020. Executive support is provided to the Tasmanian Women's Council. Table 8.8: Performance Information ‑ Output Group 6
Notes: 1. Establishing accurate and objective performance measures for the quality of policy advice is difficult and contested. The mix of indicators selected represent measurable characteristics of policy advice and are proxies for outcome measures. 2. New or revised performance measures for 2017‑18 as a result of the Department's review of performance measures. 3. This performance measure represents the number of Tasmanian Institute of Sport athletes that achieved finals and/or top eight results at benchmark international sporting events. 4. This percentage compares the Silverdome budget to actual result as a percentage from year to year. Output Group 7: Local Government7.1 Local GovernmentThis Output coordinates the activities of the Local Government Division. The Local Government Division contributes to well-governed, vibrant and connected local communities across Tasmania by supporting the statutory responsibilities of the Director of Local Government, leading regulatory and policy initiatives that support a sustainable local government sector and strengthening the collaborative links between councils and the Tasmanian Government. The Division works with stakeholders to: provide an effective local government policy and legislative framework; deliver education and training; administer relevant legislation and ensure compliance; contribute to the effectiveness of the Premier's Local Government Council (PLGC); support the Local Government Board and Boards of Inquiry; and ensure regular contact between the Tasmanian Government and local government at local, regional and statewide level to explore opportunities and resolve issues. Table 8.9: Performance Information ‑ Output Group 7
Note: 1. New performance measures for 2017‑18 as a result of the Department's review of performance measures. Directory: Documents Documents -> Concept stage Documents -> Concept stage Documents -> The great global switch-off Documents -> Nonprofit grant application Documents -> The Truth about the Rwandan Genocide Documents -> Annual InStructional unit plan Documents -> Chaos equipment included Download 0.74 Mb. Share with your friends:
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