Academic Program Review


b. Free from disease-causing bacteria; free from visible soil



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b. Free from disease-causing bacteria; free from visible soil.

c. Both a and b

d. Neither a or b
104. The purpose of the seven-step Hazard Analysis Critical Control Point

system(or HACCP) is to_________ and dangers of food contamination.

a. Control

b. Identify

c. Monitor

d. All of the above
105. The most frequently used knife in the professional kitchen is the

the______knife.

a. Chef’s or French

b. Paring

c. Scimitar

d. Serrated bread

e. Boning
106. A standardized recipe is a customized recipe develops by an operation

a. For its own cooks

b. Using its own equipment

c. Using its own standardized ingredients

d. All of the above
107. Which of the following are NOT TRUE regarding standardized recipes?

a. They do not turn cooks into gourmet chefs.

b. Their function is to control quality and quantity of yields.

c. They are basically the same as instructional recipes.

d. They contain very precise and detailed information about

ingredients, equipment, directions, and garnishing.

e. None of the above
108. The food cost percentage of a menu is calculated as follows:

a. Food cost divided by the menu price

b. Menu price divided by the food cost

c. Food cost multiplied by the menu price

d. Yield cost divided by the conversion factor

e. None of the above
109. The gross profit of a menu item is calculated as follows:

a. Menu price multiplied by food cost percentage

b. Menu price minus the food cost

c. Menu price divided by the food cost

d. Menu price plus the food cost divided by the conversion factor

e. None of the above
110. Table d’hote menus

a. Are menus that offer the same items everyday

b. Usually have up to seven courses

c. List complete meals at a given package price

d. Price each menu item separately

e. None of the above
111. Which of the following is NOT true about the menu?

a. Neatly every aspect on the food service business depends on it in

some way

b. It is the most important printed advertising piece a restaurant

produces

c. It should be given the attention that is typically only given to major

capital expenditure decisions

d. If well designed, it is a merchandising, cost control and

merchandising tool

e. None of the above
112. Which of the following items can limit what you can offer on your menu?

a. The skill level of your kitchen personnel

b. The equipment in the kitchen

c. The length of the meal period and needed seat turnover

d. All of the above

113. Which of the following words or phrases is the closest to the meaning of mise en

place?

a. The customer is always right

b. The executive chef is in charge

c. A well-planned menu

d. Everything in its place

e. Scratch preparation
114. Any food item that is purchased partially or completely prepared or processed by

by the supplier is referred to as a _________ food.

a. Homemade

b. Convenience

c. Frozen

d. Canned

e. Scratch
115. Which of the following is not one of the five mother or leading sauces?

a. Bechamel

b. Veloute

c. Espagnole

d. Hollandaise

e. Pan Gravy
116. Which of the following is a mixture if chopped onions, celery, and carrots that

is used in flavoring stocks?

a. Sachet

b. Bouquet Garni

c. Mirepox

d. Chinois

e. Concasse
117. Which of the following is the product of cooking flour and butter and is used as a

sauce thickening agent?

a. Compound butter

b. Roux

c. Slurry

d. Beurre Manie’

e. Glace
118. Which of the following statements are false in regard to meat inspection?
a. It is required by law

b. It is indicated by round stamp

c. It involves a quality designation, e.g., Prince, Choice, etc.

d. It is guarantee of Wholesomeness

e. All of the above
119. Which of the following dictates to the cook whether a particular cut of meat should

be cooked by moist or dry heat methods?
a. The area of the animal the cut is taken

b. How much fat the cut is contains

c. Whether it is a muscle that is used for locomotion

d. The age of the animal

e. All of the above
120. Which statement more accurately describes the primarily purpose of cost control?
a. Control theft

b. Control waste

c. Find losses after theft have occurred

d. Prevent losses from occurring
121. The January cost of food sold at the Wharf Restaurant was 35% of food sales. If

February food sales increase but the menu sales mix remains constant (the same

as January), the restaurant manager should generally expect which of the

following to occur in February:
a. Total fixed costs will increase over January

b. There will be an increase in average fixed cost per meal sold in

February

c. A decrease in the cost of food sold for February

d. The February food cost percentage will remain at or close to 35%
122. The primary goal of cost control is to keep all costs as low as possible.

a. True

b. False
123. Written cost reports and records are not required if the owner or manger is

physically present in the restaurant when it is open to the public.
a. True

b. False
124. Having costs under control on a restaurant will insure that the business will be

financial success.
a. True

b. False
125. Discounting menu prices is an effective marketing strategy for upscale,

full-service restaurants to build new customer business and increase visits

of regulars without lowering their image and status in the market.
a. True

b. False
126. Which of the following pricing strategies is least appropriate for menu item that has

a low food cost, is not very popular, and has high individual gross profit?

a. Lower price

b. Increase the portion size

c. Have servers suggest it to customers

d. Reduce the portion size
127. A seafood dinner with all accomplishments, e.g., salad, potato, bread, and butter,

has a food cost of $5 and is priced at $14.95. Which is the food percentage of this

menu item? Carry out your answer to two places to the right of the decimal (after

is has been converted to a percentage, e.g., 40.47%.
a. 0.2990%

b. 0.3344%

c. 33.44%

d. 29.90%
128. If the cost of the seafood used in the dish were reduced by $1, what would the new

price need to be to maintain the same food cost percentage as calculated above?
a. $13.37

b. $11.96

c. $13.95

d. $12.75
129. A discount promotion will be effective if which of the following occurs?
a. If your regular customers start redeeming coupons

b. If your customers counts do not increase

c. If sales increases reduce fixed cost percentages greater than

variable costs increase

d. If you present the coupon to the customer when they are paying

their bill

e. All of the above must occur for a successful discount promotion
130. A low labor cost percentage is an accurate indication of labor productivity and

scheduling efficiency.
a. True

b. False
131. The breakdown point is an absolute figure pointing to the exact sales level above

which a profit will be earned.
a. True

b. False
132. All costs can be absolutely categorized as either purely fixed or purely variable

costs.

a. True

b. False
133. The only use of breakeven analysis is to determine the point at which the

business begins to earn a profit.

a. True

b. False
134. A restaurant can actually save money by continuing to remain open, even if it is

not breaking even.
a. True

b. False
135. A firm can be showing a net income for the period and still have negative cash

flow (cash disbursement exceed cash receipts).
a. True

b. False
136. What is the primary tool for controlling labor costs?
a. Paying your employees “what the market will bear” in hourly wages

b. Scheduling employees efficiently

c. Paying as close to the Federal minimum wage as possible

d. Using as many part-time employees as possible

e. Using convenience foods and automatic equipment to eliminate

labor
137. Which of the following is the weakest measure of assessing labor productivity?
a. Customers per labor hour

b. Average check per customer

c. Labor cost per customer

d. Traditional labor cost

e. Traditional labor cost percentage
138. Which of the following employs non-financial data in its reports and schedules?
a. Financial accounting

b. Managerial accounting

c. Cost accounting

139. Which of the following non-financial data is the most “inflation-proof” number?
a. Average guest check

b. Customer count

c. Average hourly wage

140. All of the following questions could be answered by analyzing information

presented on a monthly income statement except:
a. What were total sales for the month?

b. How much was spent last month for labor?

c. How much sales came from credit card charges?

d. What was the net income for the month?

141. Some menu items can be priced closer to the high end of the pricing continuum if

the item is:
a. Available at most any restaurant

b. Is a specialty good, not just a commodity

c. Is a commodity, not a specialty good

d. Has many close substitute on the menu

e. All of the above

Hospitality Alumni List 2003 - 2006

Year

Name

Employer

Position

























2003

Ms. Brooke Anne Ahlers B00112970

The United States Army










2003

Ms. Ichie Asai B00109153













2003

Ms. Miyako Awano B00114338

Umezono Japanese Restaurant

Waitress







2003

Ms. Kimberly C. Barnes B00113010













2003

Ms. Lezlie Caroline Bowen B00114109

Emory University Dining Services

Catering Manager




2003

Ms. Jamie M. Claunan B00110107













2003

Ms. Bonnie Lora Cody B00114232













2003

Ms. Nhungoc T. Do B00111201













2003

Mr. Kirill Kwanaunda Gabelev B00112441













2003

Ms. Courtney Lynn Graw B00112419




Property Manager




2003

Ms. Lisa Jeanneane Kendall B00109632




Graduate Student




2003

Ms. Melissa Michelle Mayberry B00108952













2003

Mrs. Angela C. Mcmillan B00114303













2003

Ms. India Erin Owens B00110450













2003

Mr. Jagesh Jayanti Patel B00114362













2003

Ms. Monal M Patel B00110444













2003

Ms. Louanna Mccormick Rogers B00110680

Burge Plantations

Event Planner




2003

Ms. Jennifer E Simmons B00113896




Property Manager




2003

Ms. Thuytien V. Tran B00109739













2003

Mr. Aaron H. Warmus B00111311

Georgia Aquarium and Wolfgang Puck Catering

Catering Service Manager




2003

Mr. Clayton A. Williams B00109707

Chops Restaurant

Manager







2003

Ms. Da Jessica Won B00110573













2004

Ms. Angelique J. Alvarez B00118048

The Atlanta Convention & Visitors Bureau

Sales Assistant




2004

Mrs. Yolanda Black Cottoy B00117607

Grand Hyatt Atlanta

Catering Administrative Assistant

2004

Ms. Yana Feldman B00116416

The Ravinia Club

Catering Manager




2004

Ms. Julia Smith Fletcher B00119635













2004

Mr. Seth Meir Freedman B00119544

Four Seasons Hotel

Assistant Kitchen Manager

2004

Mr. Jeffery V. Herring B00119683

Marriott Hotels

Manager







2004

Ms. Pamela Ann-Marie James A00038449

Red Lobster

Manager







2004

Mr. David Jeremy Kotz B00120062

Four Seasons Hotel

Director of Information Technology

2004

Mr. Daniel P. Laterza B00117503

Ansley Golf Club

Assistant Manager




2004

Ms. Barbara E. Martin B00119612

Health










2004

Ms. Kimberly Anne Martin B00119430













2004

Ms. Ariel A. McDowell B00117618

Ambassadors International

Client Services Manager




2004

Mr. Joseph McGee B00118948

Deceased










2004

Mrs. Andrea Louise McKenner B00121574













2004

Ms. Katherine Rose Miknis B00119363

Grand Hyatt Atlanta

Sales Assistant




2004

Ms. Samarih Monajjem B00122202













2004

Ms. Amanda Lee Padilla B00121848

The Atlanta Convention & Visitors Bureau










2004

Mr. Sagar Kiran Patel B00120089













2004

Ms. Paola Portugal B00117168

Georgia State University

Graduate Student




2004

Ms. Angela Lynn Richardson B00122308

Starwood Hotels

Front Desk Supervisor




2004

Ms. Amanda Jean Sapp B00118357

Unemployed

Homemaker







2004

Mr. James Stacy Smith B00116799

Marriott Conference Center

Banquet Server




2004

Mr. Keita Suzuki B00116620

Harulchiban Japanese Restaurant

Assistant Kitchen Manager

2004

Ms. Tashana Nashe Thomas B00122226

Georgia Restaurant Association

Education Services Manager

2004

Ms. Christian A. Whitehead B00119464

Unforgettable Affairs and Events

Owner







2005

Ms. Jheri T. Barber B00126415

U. S. Air Force

Services Business Management Specialist

2005

Mr. Chris George Barton B00119944

AXA Advisors










2005

Ms. Ranjna Bhardwaj B00114577













2005

Mr. Gregory Alan Brown B00117024

Sodexho

Retail Supervisor




2005

Mr. Kennth R Burgoon B00128558













2005

Feng Chen B00128731




Server







2005

Ms. Andrea Cristina Correa B00129278

Buckhead Life Group

Kitchen







2005

Eric John Daigle B00127144

Culinary Institute of America

Culinary Student




2005

Rammy Adib Farah B00127028

Pilgreen's Steakhouse

Server/Host







2005

Mr. James David Hargather B00123848

Wilson, Hull, and Neal Real Estate

Industrial Broker




2005

Mr. Tyler Chance Harris B00128841

Professional Golfer

Self-Employed




2005

Ms. Lotus Huynh B00128070

The Grand Hyatt Atlanta

Front Officer Supervisor




2005

Mr. Daniel Immerman B00129284




Loan Officer




2005

Mr. Fouad Anis Jomaa B00128838

Jason's Deli

Restaurant Manager




2005

Ms. Eun W Kim B00124518













2005

Ms. Tanika Ashauna Lawrence B00123602

Waffle House Inc.

Manager







2005

Mr. Cory Luster B00123489

Stone Mountain Park

Guest Services Supervisor




2005

Ms. Jessica Matthews B00128803

California Pizza Kitchen

Manager







2005

Mr. Jorge O. Moreno B00126900













2005

Ms. Maria Cecilia Nascimento B00127396













2005

Mr. Cuong T Nguyen B00129193













2005

Ms. Kathryn Amanda Ramsden B00111896

Access Meetings & Events

Housing Coordinator




2005

Mr. Anthony T. Rucker B00124385

The Hampton Inn

Guest Services Manager




2005

Mr. Julien E. Saunders B00123611

South City Kitchen

Server Trainer




2005

Ms. Soo Jin Song B00123822

Hyatt Hotels and Resorts

Rooms Trainee




2005

Mr. Matthew Scott Streicher B00124881

Ambassadors International

Client Services Manager




2005

Ms. Sarah Chaney Tate B00128163

Sysco

Sales Manager




2005

Ms. Uyen K Tran B00129072

Bellagio

Manager







2005

Mr. Christopher Scott Uhler B00124275













2005

Ms. Yea-Huey Wu B00126935













2005

ChiaLing Yen B00127339













2005

Ms. Deborah J. Yeom B00124509

Le Parker Meridian Hotel

Room Service Assistant Manager

2006

Mrs. Mary Kristen Angelich-Youmans B00130536













2006

Ms. Alexandra Avin B00129727

Marriott International










2006

Kelly N Crowley B00131225

Brake Pad

General Manager




2006

Melissa Yvonne Dean B00134256

Wild Wing Cafe

Manager







2006

Ms. Sheikema N Downing B00133712

Southeastern Council of Foundations

Meeting Planner




2006

Mr. Jesus Garcia B00132271

Fifth Group

Maitre D'







2006

Ms. Carly Fayth Grossman B00133681

Hartmann Studios

Production Assistant




2006

Mr. Jason M. Harp B00134049

Noth Druid Hills Golf Club

Food & Beverage Manager




2006

Sandra Alicia Howard B00130041

Twelve Hotels & Residences

Front Office Supervisor




2006

Ms. Rebecca R. Land B00130207













2006

Ms. Laura D. Mangano B00129600

Nth Degree

Show Management Coordinator

2006

Ms. Carolina Ferreira Mattos B00133573

Hunter Realty

Advanced Planner




2006

Timothy James Murphy Jr. B00133590

Sandestin Golf & Beach Resort

Assistant Manager




2006

Ms. Alpa Pravin Patel B00130578













2006

Ms. Melissa M. Plair B00128844

The Loudermilk Center

Sales Manager




2006

Jennifer Lee Renner B00134564

River Hills Country Club

Assistant Clubhouse Manager

2006

Mr. Gavin Salmenson B00134370













2006

Ms. Meghan Erirka Schad B00131885

Cherokee Town & Country Club

Assistant Manager




2006

Mr. Justin Roy Sievers B00132083

Rosa Mexicano

Manager







2006

Dana Lynn Vanwinkle B00133603

Razorgator

Customer Service & Sales Associate

2006

Ms. Courtney O. Vincent B00130192

Ambassadors International

Client Services Manager




2006

Jason Daniel West B00134336

California Dreaming

Server







2006

Ms. Marceil Wise-Ousley B00130677

Catfish Hollow, Inc.

Vice President of Operations

2006

Sarah Gilbert Wood B00131532













2006

Mrs. Amanda Marie-Jones Yates B00131364














Appendix F


  • Appendix F-1: Definition of graduate faculty and criteria for selection of

graduate faculty


  • Appendix F-2: List of graduate faculty



  • Appendix F3: Current curriculum vitae for full-time faculty




  • Appendix F4: Description of how the School’s faculty members were involved in the process of developing and approving this self-study


Appendix F1:

Definition of Graduate Faculty and Criteria for Selection of Graduate Faculty

According to Section VIII of Robinson College of Business P&T policy (http://robinson.gsu.edu/rcbadmin/policies-procedures/Faculty/F6.htm):


A faculty member must hold graduate faculty membership to be assigned to:


  1. Teaching a doctoral (900-level) course or research-oriented masters course (as identified by the academic unit), or

  2. Serving as chair, member or reader of a doctoral dissertation committee; however, a dissertation committee may include one member without graduate faculty membership in order to bring special expertise to the committee.

Criteria for appointment:


Graduate faculty membership requires (1) an earned doctorate in the relevant discipline; (2) several scholarly referred publications of significant quality during the last five years or active engagement in scholarly research as evidenced by other examples of scholarship mention in Section 306.07 of the GSU Faculty Handbook (when evidence of scholarship is in forms other than scholarly refereed publications, a guiding criterion will be external recognition by peers in the discipline); and (3) evidence of effective teaching in graduate courses.

Appendix F-2:

List of Graduate Faculty
Based on a memo regarding “Graduate Faculty Membership” from Associate Dean Irene Duhaime dated October 4, 2006, the following hospitality faculty have graduate faculty membership with expiration dates indicated:


Faculty Name

On Graduate Faculty

Graduate Faculty Expires

Cannon

Yes

2011

Johanson

Yes

2010

Pavesic

Yes

2011


Appendix F-3:

Current curriculum vitae for full-time faculty members

Diana S. Barber, J.D.

5925 Masters Club Drive

Suwanee, GA 30024

(770) 497-8045 home

(770) 813-9363 home office

(404) 822-0736 cell phone

(309) 215-1524 fax

dsbarber@gsu.edu




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