Airport Carbon Accreditation

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9.1Identification of Stakeholders
9.2example of a stakeholder engagement PLAN

9Engaging Stakeholders

An airport should show how it engages with other stakeholders to encourage cooperation in emissions reduction activities
As part of the Level 3 requirements, participants are required to demonstrate how it engages with stakeholders to encourage the sharing of best practice and co-operation in the delivery of emissions reduction programmes.

This section provides guidance on how to engage stakeholders and what is recommended. The Application Assessment Form details more specific participation requirements.

An airport is not expected to show that it is delivering emissions reductions from third party (stakeholder) sources. Airport Carbon Accreditation accepts that an airport can guide and influence but cannot control a stakeholder’s operations. At Level 3 the airport should demonstrate that it has ongoing dialogue and facilitates cooperation between stakeholders with the aim of reducing emissions from those major stakeholder operations.

Airport Carbon Accreditation does not wish to see additional management committees and meetings established specifically for stakeholder engagement unless absolutely necessary. It should be stressed that in many cases there are existing weekly, monthly or quarterly meetings between the airport and groups of third-party operators (baggage handling companies, retailer, airlines, etc.) at which a new agenda item could be discussed – “emissions reduction efforts”.

In the case of stakeholder engagement the airport will be judged on whether it is making the effort and not on whether the outcome is “acceptable”.

When considering Stakeholder Engagement for participation at Level 3 an airport should ensure that, as a minimum, the following requirements are met:

Identification and categorisation as far as possible of stakeholders the airport can guide and those it can influence.
Allocation of clear roles and responsibilities for engaging and facilitating partnerships with key stakeholders
Details of communications and training provided to third parties.
A clear implementation plan of the intended approach to engaging with stakeholders including proposed actions and timings.

9.1Identification of Stakeholders

An airport should consider a number of key factors in order to develop a structured approach to planning stakeholder activities including:

The sources of Scope 3 emissions on the airport which could include:
1. Aircraft: LTO cycle and all aircraft ground operations.
2. Surface (passenger) access
3. Staff business travel and commuting
4. Waste management
5. Partner owned vehicles – airside transit, company cars
6. Purchased energy for partner consumption
7. On-site combustion in partner systems – boilers, generators, fire exercises
8. Aircraft emissions beyond the LTO cycle
9. Commuting and business travel undertaken by other airport workers
The key stakeholders who are responsible for the majority of the airport’s scope 3 emission, including: passengers, local transport operators, planners and decision makers, staff, tenants, retailers, cargo operators, airlines and handling companies, contractors.
The aim and envisaged outcomes of any engagement activities and whether the airport could guide (work in partnership with) or influence particular stakeholders. Figure 1 shows how expected outcomes are related to the concept of guide and influence.
Roles and responsibilities within the airport company for leading/coordinating/championing engagement in each case.
Key communication channels and existing working partnerships.

Figure 1: Aims of stakeholder engagement

Raise awareness

Develop understanding

Build support and change behaviours

Develop effective working partnerships with common goals and defined responsibilities
Full collaboration on investment projects

Guide

Influence

9.2example of a stakeholder engagement PLAN

The following table shows an example approach to stakeholder engagement that an airport may wish to take. By adopting a systematic approach similar to this, it is possible to:

Identify stakeholders and prioritise them in the context of reducing carbon dioxide emissions

Identify the most suitable ways to engage with different stakeholder groups

Stake-holder	Assessment of stakeholder				Implementation Plan
Stake-holder	Key issues, concerns, perspective	How should we support them?	How will they be affected?	How influential is this stakeholder?	Key messages	How will the airport engage them? Media type?	When will the airport engage them? Review date?	Who is responsible? Internal? External?

Set timescales for stakeholder engagement programmes and the management of any actions that are set as a result of those programmes

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