Beginning a Life in Australia Welcome to Australia dss1690. 12. 15 Edition date



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Disability services


The National Disability Insurance Scheme (NDIS) provides individualised support for eligible people with permanent and significant disability, their families and carers. NDIS assistance is not means tested and does not impact on income support such as the disability support pension or carer payments.

At this time, you must meet age and location requirements in order to access the NDIS. Information about eligibility is at www.ndis.gov.au/people-disability/access-requirements

If you are not in an NDIS location, you may be able to access existing disability services. For information about these services, go to www.ndis.gov.au/people-disability/other-services

State and territory health services provide a variety of support and services available for people with disability, their families and carers.

State or Territory

Disability agency

Telephone

Website

ACT

Disability ACT

133 427

www.communityservices.act.gov.au/disability_act

NSW

Department of Family and Community Services (Ageing, Disability and Home Care)




www.adhc.nsw.gov.au/individuals/support

NT

Northern Territory Government Office of Disability

1800 139 656

http://health.nt.gov.au/Aged_and_Disability/Office_of_Disability/index.aspx

Qld

Department of Communities, Child Safety and Disability Services

13 QGOV

or


13 74 68

www.communities.qld.gov.au/ndis

SA

Disability Information Service

1300 786 117

www.sa.gov.au/topics/community-support/disability

Tas.

Tasmanian Government Disability and Community Services

1300 135 513

www.dhhs.tas.gov.au/disability

Vic.

Department of Health and Human Services

1300 650 172

www.dhhs.vic.gov.au

WA

Disability Services Commission

(08)9426 9200

Freecall

1800 998 214


www.disability.wa.gov.au

For more information on disability services:



National organisation

Website

Department of Social Services – programs and services

www.dss.gov.au/our-responsibilities/disability-and-carers/programmes-services

Department of Human Services – help for people with disability

www.humanservices.gov.au/disability

Disability related agencies and sites

www.dss.gov.au/our-responsibilities/disability-and-carers/related-agencies-sites

Information about government support, benefits and payments for people with disability and their carers

www.australia.gov.au/information-and-services/benefits-and-payments/people-with-disability

Mental health services


If you need help with mental health problems or illnesses, contact your family doctor or community health centre.

If you need urgent assistance, contact the psychiatric team at your nearest hospital or the helplines below:

Mental Health Assistance

Telephone

Website

Lifeline – 24 Hour Helpline

13 1114

www.lifeline.org.au/

Kids Helpline – 24 Hour Helpline

1800 55 1800

www.kidshelp.com.au/

Mens Helpline Australia – 24 Hour Crisis Line

1300 789 978

www.mensline.org.au/

Suicide Call Back Service – a free nationwide counselling service

1300 659 467

www.suicidecallbackservice.org.au


For more information about services and programs provided by the Department of Social Services to support mental health at the community level, including:

  • Family Mental Health Support Service (FMHSS)

  • Personal Helpers and Mentors (PHaMs)

  • Mental Health Respite: Carers Supports (MHR:CS)

go to www.dss.gov.au/mental-health



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