Business Management and Strategy


Business Management and Strategy



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BP Crisis Management
Business Management and Strategy
ISSN 2157-6068 2013, Vol. 4, No. 2 www.macrothink.org/bms
90
Seijts, G. H. (2004). Walking on water or sinking without a trace Six behaviours that describe strong crisis leaders. Ivey Business Journal, 69 (2), 1-6.
Siomkos, G, & Shrivastava, P. (1993). Responding to product liability crises. Long Range
Planning, 26(5), 72-79. Smith, D. (1990). Beyond contingency planning Towards a model of crisis management.
Organization and environment, 4(4), 263-275.
Ulmer, RR. Effective crisis management through established stakeholder relationships Malden Mills as a case study. Management Communication Quarterly, 14(4),
590-615.
Ulmer, RR Sellnow, TL. Consistent questions of ambiguity in organizational crisis communication Jack in the Box as a case study. Journal of Business Ethics, 25(2),
143-155.
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