Instructions for future reference. These instructions are also available in other formats
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- Navigate this page:
- Setting a contact in the Phonebook
- Setting the Emergency function
- Setting the one touch memories
- Adding a task to the calendar
- Technical specification
- Phoning outside of your own country
- How often should the rechargeable battery be recharged
- Can an emergency call, by entering 112, be made without network coverage or airtime credit
- How can you improve the reception
- Terms and conditions of sale
Remote user instructionsIt is possible for an authorised remote user, such as a relative, to make changes remotely to the details stored in the phone. This feature provides enormous opportunity for the settings to be maintained when circumstances change. The settings that can be amended remotely and how to change them are detailed below. Please note: Before any friend or relative can change any of the details stored on your phone you must activate “Remote Configuration” and add their mobile number to the “Numbers List” as detailed in Remote Config section. How it worksThe phone is updated by an authorised contact sending an SMS message in a specific format to the phone number of the phone to be updated. The user doesn't need to do anything as when the phone receives the text message it will automatically update the phone. The user will not be aware that changes have been received. In all cases the SMS format must be *#Command# otherwise the SMS cannot be identified as a remote control command and the parameters must always be separated by the # sign. Setting a contact in the PhonebookThis command enables a new contact name and phone numbers to be sent to the phone. These contact details will always be stored in the phone's memory and not the SIM regardless of the memory setting on the phone. The format for the SMS message is *#phonebook#P1#P2#P3#P4# where P1 is the contact's name (up to 30 characters) ; P2 is the mobile number (up to 40 digits); P3 is the home number; and P4 is the office number. Remember to include the full area (STD) code in the numbers and international numbers should commence with a "+" before the country code. If any of the three phone numbers are not applicable or not available you should enter a "." (full stop) between the two # signs where a number would appear. An example of a contact message to send John Smith's mobile (07920123456), home (0173337500) and office (03031239999) phone numbers you would send the following text message. *#phonebook#John Smith#07920123456 #0173337500#03031239999# Setting the Emergency functionPlease note: If using the Fuss Free Phone service you can over-write the call centre number with your own emergency numbers. Follow the user instructions to set this up. This command enables an authorised contact to make three different types of changes to the emergency button functionality on the phone. It can be used to activate the emergency button (i.e. make it functional); to add or change one of the emergency numbers; and finally to turn the sending of the emergency text message on or off and change the message that is sent. For details of the emergency button functionality see Emergency section above. The format for the SMS message is *#alert#P1#P2#P3#P4# where:- For activation P1 is "a" ; P2 is either 0, 1 or 2 where 0 is Off, 1 is On normal and 2 is On with three button presses. E.g. *#alert#a#0# will disable the emergency button. For adding or changing an emergency number P1 is "n"; P2 is 1 to 5 for the location in the number list; P3 is the contact's name (up to 30 characters); and P4 is the contact's phone number (up to 40 digits). E.g. *#alert#n#1#John#0770123456# will add John as the first emergency contact with his phone number 0770123456. For turning the message on or off and changing the message content P1 is "m"; P2 is 0 or 1 for Off or On; and P3 is the text message to be sent in an emergency. E.g. *#alert#m#1#Janet is in need of help# will turn on the messaging and will send the message "Janet is in need of help". To turn the "confirm with 0" function on or off P1 is "c"; and P2 is either 0 or 1 for Off or On. E.g. *#alert#c#1# will turn on the need for the receiver of an emergency call to confirm receipt by pressing the "0" on their phone. To set the signal type when the emergency button is pressed P1 is "s"; and P2 is 0, 1 or 2 where 0 will set a loud signal, 1 a short quiet signal and 2 will set no signal (silence). E.g. *#alert#s#2 will mean that when the emergency button is pressed the phone will not make any sound while is it dialling around the emergency numbers. Setting the one touch memoriesThis command enables the three one touch memory buttons (A, B and C) to be set remotely. The format for setting one touch memories is *#memorykey#P1#P2#P3# where P1 is the button letter a, b or c; P2 is the contact's name (up to 30 characters); and P3 is the contact's phone number (up to 40 digits). E.g. To set one touch memory button "B" as Jack Brown on 0770123456 the text message to be sent would be. *#memorykey#b#jackbrown#0770123456
*#task#20110709#1430#dentist appointment# Technical specificationNetwork: GSM 900/1800/1900 MHz, Dimensions: 101mm x 52mm x 20mm Weight: 103 grams (including battery) Talk time: up to 12 hours Standby: up to 533 hours Battery: 800 mAh Lithium battery Hints and TipsCalls fail to connectCheck you are in network coverage, you have sufficient airtime and that the phone numbers you are dialing are correct. Phoning outside of your own countryIf you are outside the home network of your network provider, your mobile phone automatically detects and goes through another GSM network. For information on additional costs incurred when using the phone outside your own national borders, please contact your network provider. How often should the rechargeable battery be recharged?To maximize battery life, do not recharge the rechargeable battery after every phone conversation. Over the course of time, this leads to a reduced battery capacity. To keep the battery in the best condition it is recommended that you allow the battery to go flat and then fully recharge it completely once a month. Can an emergency call, by entering 112, be made without network coverage or airtime credit?If there is no reception or you have no airtime credit the international emergency number 112 can usually still be dialed. This facility is only to be used in a real emergency and where you need the direct response of the emergency services. Abuse of this facility may result in your phone being barred from making a call of any kind. How can you improve the reception?Try another location: when indoors, head towards a window or continue with the conversation after you have exited an elevator, underground garage or a tunnel. Safety adviceMobile phones must normally be turned off in hospitals and in the proximity of medical devices. Please comply with any notices and requests from staff to switch off your phone. There should be a minimum distance of 20cm between a cardiac pacemaker and a working phone. The mobile phone must never be carried in the chest pocket. Please take advice from your medical advisor before you use this phone or any other phone. The mobile phone must be turned off when directed to by the ground or cabin staff when you are at an airport or on board an aircraft. The mobile phone must not be used when you are at or are close to petrol stations and other potentially dangerous flammable locations. Do not use your phone if you suspect a gas leak. The SIM card should be handled carefully, like a credit card: do not bend it, scratch it or subject it to static electricity. Do not subject the phone to direct solar radiation. A usage other than that described beforehand leads to the damage of the product. In addition, another usage could lead to dangers such as, for example, electrocution, fire, etc. It is illegal to change or rebuild any of the product parts and the encasement may not be opened. CleaningUse a damp cloth to clean the device. Avoid the use of sprays and too many fluids because these can enter the device through openings on the keypad and could cause damages. Do not use any cleaning materials or fluids that contain scouring agents, alcohol, spirits or solvents (turpentine). These agents can attack the synthetic encasement and damage the imprint. This mobile phone is to be used as a mobile communications device and contact with dampness for example, in rain or in the bathroom, etc., must be avoided. Be careful not to damage the phone in any way. If you cannot resolve a fault, technical support is available by email on support.uk@doro.com or via a premium rate telephone number: 0844 369 0107. Calls are charged at your local network rates (9am-4.30pm). You can also contact the manufacturer in writing regarding any spares or technical queries: Customer Services Doro UK Ltd 1 High Street Chalfont St Peter Buckinghamshire SL9 9QE
How to contact RNIBPhone number: 0303 123 9999 Textphone: 0845 758 5691 Postal address: RNIB, PO Box 173, Peterborough PE2 6WS, U.K. Email: shop@rnib.org.uk Web address: www.rnib.org.uk
Telephone 0207 391 2280 Email tfl@rnib.org.uk
Phone number: 0800 845 6600 Terms and conditions of saleThis product is guaranteed from manufacturing faults for 12 months from the date of purchase. If you have any issues with the product and you did not purchase directly from RNIB then please contact your retailer in the first instance. This product is non-returnable unless faulty as it is part of a bespoke order. For all repairs contact RNIB first to get a returns authorisation number to help us deal efficiently with your product return. You can request full terms and conditions from RNIB or view them online. Registered Charity No. 226227 
This product is CE marked and fully complies with all applicable EU legislation. 
At the end of the product’s life you can return it to the supplier or manufacturer for free of charge disposal. This is to comply with ‘The Waste Electrical and Electronic Equipment Directive’ (WEEE). Date: May 2016 © RNIB
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