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All accidents/incidents will be reported to the Flight Department Manager or his delegate. The Flight Department Manager will report all accidents or incidents to the State civil aviation authority as required by State regulations and when an accident occurs outside of the State of Registry, the appropriate the international rules.
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In the case of an accident, the aircraft, its components and contents shall not be moved or otherwise disturbed, (except to prevent destruction by fire or other cause, or to avoid danger to any person or property) without approval of the State civil aviation accident investigation authority in which the accident occurred.
The Emergency Response Plan will be activated in the case of an accident or as otherwise appropriate.
5.4 Emergency Response Plan
These Instructions and Checklists will be used by (Company Name) personnel to respond to an aircraft accident or overdue aircraft. They will be posted in clear view near a telephone, communications radio etc. that is likely to be used to report an emergency. The local phone numbers listed below must be filled in before posting.
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REPORT EMERGENCIES IMMEDIATELY AS PER THE APPROPRIATE CHECKLIST
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IF ALL INFORMATION IS NOT AVAILABLE DO NOT DELAY REPORTING WHILE INFORMATION IS BEING GATHERED.
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UNLESS ABSOLUTE KNOWLEDGE TO THE CONTRARY EXISTS, ASSUME ALL PERSONS ON BOARD:
HAVE SURVIVED
ARE INJURED
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REPORT BY THE FASTEST MEANS AVAILABLE.
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IF AT ALL POSSIBLE, REPORT BY THE MOST PRIVATE MEANS. Think of the consequences to the victims and their families. If you have to use a radio, provide only as much specific information as is absolutely necessary to ensure a rapid response to the emergency, (i.e. do not give names etc.).
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DO NOT MAKE STATEMENTS TO THE MEDIA. Once again consider the victims and their families. Media inquiries shall be directed to the Flight Department Manager.
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Remember:
- Keep calm - panic or undue haste can cost lives.
- Act in a responsible, professional manner.
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KEEP COMMUNICATION LINES CLEAR FOR EMERGENCY PURPOSES ONLY
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KEEP NOTES ON ALL COMMUNICATIONS, OBSERVATIONS AND ACTIONS
TELEPHONE NUMBERS
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POLICE:
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HOSPITAL:
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AMBULANCE:
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FIRE HALL:
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RESCUE COORDINATION CENTRE:
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CIVIL AVIATION ACCIDENT
INVESTIGATION AUTHORITY:
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NEAREST ATc Unit or FSS:
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FLIGHT DEPARTMENT MANAGER:
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SITE LOCATION (WHERE CALLING FROM):
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In case of an aircraft accident the Person managing the situation (PIC, other flight crew member, FlighT Follower or other Company personnel) will:
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Organize on-site assistance as necessary by contacting:
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Medical Aid;
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Ambulance services;
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Fire Departments;
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Police.
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Contact the Flight Department Manager or the person who is acting in his/her absence.
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Ensure that the aircraft, its components and contents are not moved or otherwise disturbed, except to prevent destruction by fire or other cause, or to avoid danger to any person or property, without approval of the State civil aviation accident investigation authority in which the accident occurred.
The Flight Department Manager or person next in line of succession will:
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Contact the accident investigation authority in the State that the aircraft accident occurred;
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Contact the Rescue Co-ordination Centre; and
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Contact the Flight Service Station or ATC unit.
Add additional details on who will undertake what actions. Include the roles and responsibilities of the flight department and of corporate personnel and any associated interfaces. Guidance material can be found in the Emergency Response Planning Tool in the SMS Toolkit
Ensure that the following procedures are included:
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Procedures for responding to media enquiries,
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Procedures for notication of next of kin,
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Procedures for dealing with questions from and providing assistance to the families of passengers and crew members;
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On-site procedures to be taken by the flight and cabin crew to assist passengers, to preserve the integrity of the accident site and, if in a remote area, to prepare visual distress signals;
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Procedures for participating or co-operating with State agencies and police authorities who may be investigating the accident;
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Procedures for dealing with the effects of the accident on company operations and on employees (i.e. trauma counseling services and other crises intervention support for persons involved or affected by the event); and
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Procedures for return to normal operations.
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5.5 Pilot Incapacitation
Flight crews will use the “two communication” rule as a means of detecting and responding to suspected subtle incapacitation. Any time the pilot flying the aircraft does not respond appropriately to two communications associated with a significant deviation from a standard operating procedure or a standard flight profile, the pilot not flying will announce “I have control” and assume command of the flight.
As a guideline, the following call-outs may be useful in detecting subtle incapacitation:
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“Airspeed” - when the IAS is below Vref or exceeds Vref +10 knots, Vref +5 knots, when below 300 ft., AGL.
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“Localizer” - when localizer deviation reaches one dot from centre. 1/3 dot deviation when below 300 ft., AGL.
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“Glide Slope” - when glide slope deviation reaches one dot from centre. ½ dot when below 300 ft., AGL.
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“Sink” - when sink rate exceeds 1,000 ft. per minute.
Below 300’ a “one communication” rule should be adopted for no response/deviation.
Flight crews must understand the necessity for the communication rules to avoid difficulties in the transfer of command responsibilities, and that compliance is MANDATORY.
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