Element 3: Update hospitality industry knowledge

Element 3: Update hospitality industry knowledge

© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
77
Summary
Update hospitality industry knowledge
When updating hospitality industry knowledge Appreciate the importance of keeping up-to-date with industry knowledge Monitor and capture knowledge about the industry in general, the workplace, the competition and relevant industry sectors Find out about new and revised products, services, facilities, equipment and technology Find information about new/revised laws, market research data, techniques and work practices Be alert to the many workplace and day-to-day opportunities to learn about the industry
– and take those opportunities every time they present themselves Research issues impacting on the industry and determine how they are likely to affect you/your workplace Take appropriate action in response to identified industry issues Consider local, national and international issues/factors Investigate government initiatives, emerging markets, environmental and social issues, labour issues and industry movement (expansion or retraction) Share updated knowledge/information with colleagues and customers Integrate updated knowledge into day-to-day workplace activities.

Element 3: Update hospitality industry knowledge

78
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge

Presentation of written work

© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
79
Presentation of written work
1. Introduction
It is important for students to present carefully prepared written work. Written presentation in industry must be professional in appearance and accurate in content. If students develop good writing skills whilst studying, they are able to easily transfer those skills to the workplace.
2. Style
Students should write in a style that is simple and concise. Short sentences and paragraphs are easier to read and understand. It helps to write a plan and at least one draft of the written work so that the final product will be well organized. The points presented will then follow a logical sequence and be relevant. Students should frequently refer to the question asked, to keep on track. Teachers recognize and are critical of work that does not answer the question, or is padded with irrelevant material. In summary, remember to Plan ahead Be clear and concise Answer the question Proofread the final draft.

Download 2.68 Mb.

Share with your friends: