Oa-oit service Catalog Office of Administration – Office for Information Technology Version 7 – September, 2017



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COPA Identity Exchange


Service Description


NSTIC Identity Exchange registers users in the citizens’ directory (SRPROD) and provides optional verification of their identity through PennDOT or a third party. It also enables single-signon with SAML and Shibolith.
What is Included
Citizen registration and management, optional identity verification, and SAML/ Shibolith plugin for single signon.

Service Levels


None
Additional Information
Relying Party Technical Specifications

SAML Flow





Security Services

Cyber Security Training & Awareness


Service Description


A preventive security measure that includes Social engineering testing through end user email phishing campaigns that can be conducted as a means of identifying staff vulnerability to similar phishing schemes and address it through additional training. This service also includes Annual Cyber Security

Awareness Training for all employees.


What is Included


  • Vulnerability validation

  • Phishing simulations (Social Engineering)

  • Annual Cyber Security Awareness training (as required by MD 205.34)

Service Levels


There are no SLA’s or OLA’s associated with these services.
Additional Information
Reference documents which provides more in-depth details of this service are available at www.cybersecurity.state.pa.us


Security Services

eDiscovery and Forensics


Service Description
Conducting an investigation of electronic data such as email, instant messages, internet history, word processing files, spreadsheets, social networking content that is stored on desktops, laptops, file servers, mainframes, smartphones, and employees’ home computers or on a variety of other platforms.

What is Included


Customers will receive a forensically sound copy of all electronic data pertinent to the investigation request (may also include a forensic report depending upon the type of material found). Additional information can be requested by a customer on a case by case basis.

Service Levels


None
Additional Information
Additional information about eDiscovery can be found at

https://itcentral.pa.gov/Security/Pages/default.aspx




Security Services
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