Optus local service
Phone Plan and Classic Phone Plan pricing plans (available for new and existing customers who connect to the service from 1 October 2012 until 30 April 2013)
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Phone Plan and Classic Phone Plan pricing plans (available for new and existing customers who connect to the service from 1 October 2012 until 30 April 2013)
The $30 Classic Phone Plan, $5 Phone Plan and $30 Phone Plan pricing plans are available from 1 October 2012. Eligibility: The $30 Classic Phone Plan, $5 Phone Plan and $30 Phone Plan pricing plans are only available to you if: you are a residential consumer customer; you preselect to Optus Long Distance; you select the Optus Local Direct Service; and in relation to the $5 Phone Plan, you also connect and remain connected to an Optus Broadband Plan on the terms in Appendix I Part A. If you do not select or continue to select or preselect both the Optus Long Distance Service and the Optus Local Direct Service, we may change your remaining service to the closest alternative current pricing plan. Offers: The table above sets out the offers that apply to each pricing plan. If a monthly included call value applies to your pricing plan, and the cost of your eligible calls in any month exceeds that monthly included call value, you will be charged for each additional call at the relevant rate for that type of call. If your pricing plan includes an offer of free 20 minute calls to Optus mobiles within Australia between 8pm and midnight, the following terms apply: You must commence your call to an Optus mobile anytime from 8pm to midnight to be eligible for the free 20 minute call; The first 20 minutes of eligible calls will be free. After 20 minutes, calls will be charged at the relevant rate as set out in the Long Distance Service standard pricing table; and The Fair Go Policy (Appendix S) applies. Charges: You must pay a monthly access fee per access line as set out in the table above. Your monthly access fee is charged one month in advance. All call types, features and services that are not the subject of an offer are charged as follows: according to the standard charges set out in this standard pricing table; according to the charges set out in the Long Distance Service standard pricing table. Calls for your Long Distance Service (Long Distance Service is defined in "Long Distance Service Call Types" document) are charged in one minute intervals for standard national calls to fixed lines and calls to Australian mobiles, and in one minute intervals for international calls, plus a call connection fee of 45¢ per call on all plans; National long distance calls and calls to mobile phones will be charged at the relevant rate as set out in Appendix E; and International calls (including calls to national fixed or mobile services that then divert/switch or re-route overseas) will be charged at the relevant rate as set out in Appendix T. Minimum term: A minimum term of 6 or 24 months applies to each of the $30 Classic Phone Plan, $5 Phone Plan and $30 Phone Plan pricing plans, depending on the offer you have selected in your application. If you wish to continue on the terms of the same pricing plan at the end of the minimum term, you may be required to commit to a further minimum term of 12 months. Cancellation fees: If you are on a fixed-length agreement and you cancel the service before the end of the minimum term, we will charge you a cancellation fee of $200 pro-rated for the remaining length of the minimum term. Enhanced calling features: You may select from a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call, Call Return and VoiceMail, unless specified otherwise). Please note that Call Waiting and Call Divert will be activated upon request. Home (Starter, Super and Mega) Cap and, Home Classic and Advantage pricing plans (available for new and existing customers who connect to the service between 17 May 2009 and 8 October 2012)
Availability: The Home Starter Cap, Home Super Cap, Home Mega Cap, Home Classic and Home Advantage pricing plans are available from 17 May 2009 to 8 October 2012 (inclusive). The $14.95 Home Phone Plan is available from 10 October 2010 until to 8 October 2012 (inclusive); The Simple $30, Simple $50 and Simple $65 plans are available from 31 October 2010 to 8 October 2012 (inclusive). Eligibility: The Home (Starter, Super and Mega) Cap, Home Classic and Home Advantage, $14.95 Home Phone plan and the Simple $30, Simple $50 & Simple $65 plans are only available to you if: you are a residential consumer customer; you preselect to Optus Long Distance; you select the Optus Local Direct Service; and you connect on or after 17 May 2009 and you select one of the Home (Starter, Super and Mega) Cap, Home Classic or Home Advantage pricing plans or you connect on or after 10 October 2010 and you select the $14.95 Home Phone Plan; or you connect on or after 31 October 2010 and you select one of the Simple $30, Simple $50 or Simple $65 pricing plans. The $14.95 Home Phone Plan is only available to you if you meet the requirements of (A) – (C) above and you are an Optus Broadband and Home Phone customer who connects all relevant services in the same name and service address to the Optus Direct or Optus Cable networks for a minimum term of 24 months, on the Home Broadband $49.99 up to 120GB plan, the Home Broadband $59.99 up to 150GB plan or the Home Broadband $69.99 up to 500GB plan & the $14.95 Home Phone plan. If you do not select or continue to select or preselect both the Optus Long Distance Service and the Optus Local Direct Service with us as required at (B) and (C) above, we may place you on our closest alternative pricing plan. Charges: You must pay a monthly access fee per access line as set out in the table above. Your monthly access fee is usually charged one month in advance. You will be charged a local call rate as set out in the table above, depending on which pricing plan you select. Calls for your Long Distance Service (Long Distance Service as defined in "Long Distance Service Call Types" document) are charged: for the period on and from 27 November 2011, in 60 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls plus a call connection fee of 45¢ per call for all plans. For the period on and from 18 July 2010 to 26 November 2011, in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls plus a call connection fee of 45¢ per call for all plans. For the period prior to 18 July 2010, by the second; plus a call connection fee of 41¢ per call, if you connect your service on a Home Classic or Home Advantage pricing plan; and a call connection fee of 35¢ per call, if you connect your service on the Home Starter Cap, Home Super Cap or Home Mega Cap pricing plan. National long distance calls and calls to mobile phones will be charged at the relevant rate as set out in Appendix E. International calls (including calls to national fixed or mobile services that then divert/switch or re-route overseas) will be charged at the relevant rate as set out in Appendix T. Minimum term: A minimum term of 12 months or Month to Month applies to each of the Home (Starter, Super and Mega), Home Classic and Home Advantage pricing plans, depending on the offer you have selected in your application; If you have selected the 12 months minimum term and wish to continue on the terms of the same plan at the end of the minimum term, you may be required to commit to a further minimum term of 12 months or we may place you on the month to month plan terms. A minimum term of 24 months applies to the Simple ($30,$50 and $65) and $14.95 Home Phone pricing plans. Cancellation fees: If you have selected the 12 months minimum term and: you cancel the service before the end of the minimum term, or your Long Distance service does not remain preselected to us for the length of the minimum term, subject to your rights under clause 2A of the consumer terms, you will be required to pay a $199 pro rata cancellation fee per access line. Free 20 minute calls to Optus mobiles from 8pm to midnight offer: If you select the Home (Starter, Super and Mega) Cap, Home Classic or Advantage pricing plan, you will receive free 20 minute calls to Optus mobiles between 8pm and midnight. This offer is available every night of the week. You must commence your call to an Optus mobile anytime from 8pm to midnight to be eligible for the free 20 minute call. The first 20 minutes of eligible calls will be free. After 20 minutes, calls to Optus mobiles will be charged the relevant rate for your plan as set out in the Long Distance Service standard pricing table. The Fair Go Policy (Appendix S) applies. Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, e.g. Personal Numbering Services, are excluded from this offer and will be charged: at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus a 30¢ per minute surcharge; plus the call connection fee set out above. Unlimited calls offer: If you select the Home Advantage pricing plan, you will be eligible to receive our unlimited standard local calls, 13 and 1300 calls and standard national calls offer: The Fair Go Policy (Appendix S) applies. All other call types are excluded from this offer, including International calls (including calls to national fixed or mobile services that then divert/switch or re-route overseas), 19XX calls, calls to Optus and non-Optus mobiles, Satellite calls, calls made over another carrier's network, directory assistance, Operator services calls, home phone Voicemail subscription, deposits and retrievals, MessageBank and unlisted number charges where our standard call charges apply.. Included calls: Simple $30 plan: includes all local calls and 20 minute national calls for $2.00 Simple $50 & $65 plans: includes all local, national & community calls and 20 minute mobile calls for $2.00. $14.95 Home Phone Plan (with 49.99 Broadband up to 120GB plan, with $59.99 Broadband up to 150GB plan or with $69.99 Broadband up to 500GB plan): $30 included call value can be used for standard local, national, 13/1300 & any Australian Mobile calls only. If you select the Home Starter Cap, Home Super Cap or Home Mega Cap pricing plan, you will receive up to $50, $300 or $500 worth of included calls per month respectively. The included call value can be used for: standard local, 13/1300 calls, standard national calls, international calls - including calls to national fixed or mobile services that then divert/switch or re-route overseas (only on Home Mega Cap) and calls to Australian mobiles. If the cost of your calls in any month exceeds the included call value in any month, you will be charged for additional calls at the relevant rate for that type of call. The monthly included call component of the Home (Starter, Super and Mega) Cap pricing plan excludes: some services and call types including: Directory Assistance calls, Operator Services calls, 19XX calls, equipment charges, VoiceMail charges including subscription, deposits and retrievals; MessageBank, Unlisted Number charges, any calls made over another carrier's network (e.g. using an override code) and international calls - including calls to national fixed or mobile services that then divert/switch or re-route overseas (included value on Home Mega Cap); Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, e.g. Personal Numbering Services. These calls will be charged: (aa) at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus (ab) a 30¢ per minute surcharge; plus (ac) the call connection fee set out above.
Enhanced calling features: You may select from a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call, Call Return and VoiceMail, unless specified otherwise). Please note that Call Waiting and Call Divert will be activated upon request Home Comfort pricing plans (available for new and existing customer who connect to the service between 21 November 2007 and 16 May 2009)
The Home Comfort pricing plans are available between 21 November 2007 and 16 May 2009, and include the Home Comfort Lite, Home Comfort Classic, Home Comfort Weekends, Home Comfort Weekends & Nights, and Home Comfort Anytime Cap pricing plans. Eligibility: The Home Comfort pricing plans are only available to you if: you are a residential consumer customer; you preselect to Optus Long Distance; you select the Optus Local Service; and you connect between 21 November 2007 and 16 May 2009. If you do not have both the Optus Long Distance Service and the Optus Local Service with us as required at (B) and (C) above, we may place your service on an alternative rate plan. Charges: You must pay a monthly access fee per access line, as set out in the table above. Your monthly access fee is usually charged one month in advance. You will be charged a local call rate as set out in the table above, depending on which Home Comfort pricing plan you select. Calls for your Long Distance Service are charged: for the period on and from 27 November 2011, in 60 second intervals per for standard national calls and calls to Australian GSM mobiles, and per minute intervals for international calls plus a call connection fee of 45¢ per call on all plans. for the period on and from 18 July 2010 to 26 November 2011, in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls plus a call connection fee of 45¢ per call on all plans. for the period prior to 18 July 2010, by the second; plus a call connection fee of 41¢ per call, if you connected your service on a Home Comfort Lite, Home Comfort Classic, Home Comfort Weekends or Home Comfort Weekends & Nights pricing plan; or a call connection fee of 35¢ per call, if you connected your service on the Home Comfort Anytime Cap pricing plan. National long distance calls and calls to mobile phones will be charged at the relevant rate as set out in Appendix E. International calls (including calls to national fixed or mobile services that then divert/switch or re-route overseas) will be charged at the relevant rate as set out in Appendix T. Minimum term: A minimum term of 12 months applies to each of the Home Comfort pricing plans. If you wish to continue on the terms of the same plan at the end of the minimum term, you may be required to commit to a further minimum term of 12 months. Cancellation fees: If: you cancel the service before the end of the minimum term, or your Long Distance service does not remain preselected to us for the length of the minimum term, subject to your rights under clause 2A of the consumer terms, you will be required to pay a pro rata cancellation fee per access line as set out in the table below:
Free 20 minute calls to Optus mobiles from 8pm to midnight offer: If you select the Home Comfort Classic, Home Comfort Weekends, or Home Comfort Anytime Cap pricing plan, you will receive free 20 minute calls to Optus mobiles between 8pm and midnight. This offer is available every night of the week. You must commence your call anytime from 8pm to midnight to be eligible for the free 20 minute call. The first 20 minutes of eligible calls will be free. After 20 minutes, calls to Optus Mobiles will be charged the relevant rate as set out in the Long Distance Service standard pricing table. The Fair Go Policy (Appendix S) applies. Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, e.g. Personal Numbering Services, are excluded from this offer and will be charged: at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus a 30¢ per minute surcharge; plus the call connection fee set out above. Unlimited calls offer: If you select the Home Comfort Weekends or Home Comfort Weekends & Nights pricing plan, you will be eligible to receive our unlimited local calls, 13 and 1300 calls, calls to Optus mobiles and national calls offer: at weekends (midnight Friday to midnight Sunday), if you select the Home Comfort Weekends pricing plan; or at weekends (midnight Friday to midnight Sunday) and in the evenings from 8 pm to midnight, if you select the Home Comfort Weekends and Nights pricing plan. You must commence your calls in the applicable time frames to be eligible for the offer. The Fair Go Policy (Appendix S) applies. Excluded calls include International calls (including calls to national, fixed or mobile services that then divert/switch or re-route overseas), 19 calls, calls to non-Optus mobiles and Mobile Sat calls, calls made over another carrier's network, directory assistance, Operator services calls, equipment charges and home phone Voicemail, Message bank and unlisted numbers where our standard call charges apply. Included calls: If you select the Home Comfort Anytime Cap plan, you will receive an included call value for local, 13/1300 calls, national calls and calls to Australian mobiles calls of up to $300 per month. If the cost of your calls in any month exceeds the included call value in any month, you will be charged for additional calls at the relevant rate for that type of call. The monthly included call component of the Home Comfort Anytime Cap pricing plan excludes: some services and call types including: Directory Assistance calls, Operator Services calls, 19XX calls, equipment charges, VoiceMail, MessageBank, Unlisted Number, any calls made over another carrier's network (e.g. using an override code) and international calls(including calls to national, fixed or GSM mobile services that then divert/switch or re-route overseas); Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, e.g. Personal Numbering Services. These calls will be charged: (I) at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus (II) a 30¢ per minute surcharge; plus (III) the call connection fee set out above. Enhanced calling features: You may select from a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call, Call Return and VoiceMail, unless specified otherwise). Please note that Call Waiting and Call Divert will be activated upon request. HomeBasic and HomeSaver pricing plans (available to new and existing customers who connect to the service from 10 April 2007 to 20 November 2007)These rates are applicable if you connected from 9 April 2007 to 20 November 2007.
These rates apply if you connected between 1 February 2007 and 9 April 2007.
These rates apply if you connected prior to 1 February 2007
Eligibility: The HomeBasic and HomeSaver pricing plans are only available to you if: you are a residential consumer customer; you preselect to Optus Long Distance; you select the Optus Local Service; and you connect prior to 20 November 2007. If you do not have both Optus Long Distance Service and Optus Local Service with us as required at (B) and (C) above, we may place your service on an alternative rate plan. Charges: You must pay a monthly access fee per access line as set out in the table above. Your monthly access fee is usually charged one month in advance. For the period on and from 27 November 2011, calls for your Long Distance Service are charged in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls, plus a call connection fee of 45¢ per call on all plans. For the period on and from 18 July 2010 to 26 November 2011, calls for your Long Distance Service are charged in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls, plus a call connection fee of 45¢ per call on all plans. For the period prior to 18 July 2010, calls for your Long Distance Service were charged by the second, plus a call connection fee of: 41¢ per call if you connected your service on a HomeBasic or HomeSaver plan from 1 February 2007 to 20 November 2007; or 39¢ per call if you connected your service on a HomeBasic or HomeSaver plan prior to 1 February 2007. If you select the HomeBasic plan, you will be charged a local call rate of 30c per call. If you select the HomeSaver plan, you will be charged a local call rate of 20c per call. If you selected the HomeSaver Plan prior to 1 February 2007: you will receive a monthly included local call component of up to $5 worth of included Local calls per month. if the cost of your local calls exceeds $5 in any month, you will be charged a local call rate of 20c per call. the included call component excludes some services and call types including: Directory Assistance calls, Operator Services calls, 19XX, 13/1300 calls, equipment charges, VoiceMail, MessageBank, Unlisted Number, any calls made over another carriers network (e.g. using an override code) and those calls referred to at (viii) below. If you selected the HomeSaver plan between 1 February 2007 and 9 April 2007 you will not receive any included value with the HomeSaver plan. If you selected the HomeSaver plan between 9 April 2007 and 20 November 2007: you will receive a monthly included local and national call component of up to $5 worth of included Local and National calls per month. if the cost of your local and national calls exceeds $5 in any month, you will be charged a local call rate of 20c per call and a national call rate as set out in the Long Distance Service standard pricing table. the included call component excludes some services and call types including: Directory Assistance calls, Operator Services calls, 19XX, 13/1300 calls, equipment charges, VoiceMail, MessageBank, Unlisted Number, any calls made over another carriers network (e.g. using an override code) and those calls referred to at (viii) below. Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, e.g. Personal Numbering Services, are excluded from the monthly included local call component of your plan and will be charged: at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus a 30¢ per minute surcharge; plus a call connection fee as set out in clause .2..2 above. Minimum term: a minimum term of 12 months applies to the HomeBasic plan and to the HomeSaver (contract) plan. a minimum term does not apply to the HomeSaver (no contract) plan, which is supplied on a month to month basis. if a minimum term applies to your selected pricing plan and you wish to continue on the terms of the same pricing plan at the end of the minimum term, you may be required to commit to a further 12 month minimum term. Cancellation fees: If a minimum term applies to your selected plan and: you cancel the service before the end of the minimum term, or your Long Distance service does not remain preselected to us for the length of the minimum term, subject to your rights under clause 2A of the consumer terms, you will be required to pay a pro rata cancellation fee per access line as set out in the table below:
Enhanced calling features: You may select from a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call, Call Return and VoiceMail, unless specified otherwise). Please note that Call Waiting and Call Divert will be activated upon request. HomeOne pricing plans (available to new and existing customer who connect to the service from 26 May 2006 to 31 January 2007)
Eligibility: The HomeOne plans are only available to you if: you are a residential consumer customer; you preselect to Optus Long Distance; you select the Optus Local Service; you have a single line telephony account; and you connect between 26 May 2007 and 31 January 2007. If you do not have both your Optus Long Distance Service and Optus Local Service with us as required at (B) and (C) above, you are not eligible for the HomeOne pricing plans and we may place your service on an alternative rate plan. Charges: You must pay a monthly access fee per access line as set out in the table above. Your monthly access fee is usually charged one month in advance. For the period on and from 27 November 2011, calls for your Long Distance Service are charged in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls, plus a call connection fee of 45¢ per call on all plans. For the period on and from 18 July 2010 to 26 November 2011, calls for your Long Distance Service are charged in 30 second intervals for standard national calls and calls to Australian mobiles, and per minute intervals for international calls, plus a call connection fee of 45¢ per call on all plans. For the period prior to 18 July 2010, (i) Calls for your Long Distance Service are charged by the second, plus a call connection fee as set out in clause .2..2 above. You will receive an included call value for national and local calls per month of up to $49 per month on the $49 HomeOne pricing plan. You will receive an included call value for calls to mobiles, and national and local calls per month of: up to $59 per month on the $59 HomeOne pricing plan; or up to $150 per month on the $99 HomeOne pricing plan. If the cost of your calls in any month exceeds the included call value of your selected pricing plan in any month, you will be charged the monthly access fee, plus the cost of any additional calls at the relevant rate for that type of call. Calls to Optus Mobiles will be charged the relevant rate as set out in the Long Distance Service standard pricing table. International calls (including calls to national, fixed or mobile services that then divert/switch or re-route overseas) will be charged at the relevant rate set out in Appendix T and will be charged in addition to the monthly access fee. The monthly included call component of the HomeOne plans excludes: some services and call types including: Directory Assistance calls, Operator Services calls, 19XX, 13/1300 calls, equipment charges, VoiceMail, MessageBank, Unlisted Number, any calls made over another carriers network (eg using an override code), international calls (including calls to national, fixed or GSM mobile services that then divert/switch or re-route overseas) and those calls referred to at (ix) below. In addition the monthly included call component of the $49 HomeOne plan excludes all calls to mobiles. Calls to mobiles on overseas networks, including calls to some international fixed line numbers, which are treated as mobile terminating calls, eg. Personal Numbering Services, are excluded from the monthly included call component of your plan and will be charged: at the applicable per minute rate set out in the Long Distance Service standard pricing table; plus a 30¢ per minute surcharge; plus the call connection fee as set out in clause .2..2 above. Minimum term: A minimum term of 12 months applies to the HomeOne plans. If you wish to continue on the terms of your chosen HomeOne Plan at the end of the minimum term, you may be required to commit to a further minimum term of 12 months. Cancellation fees: Subject to your rights under clause 2A of the consumer terms, you will be required to pay a pro rata cancellation fee per access line as set out in the table below, if: you cancel the service before the end of the minimum term, or your Long Distance service does not remain preselected to us for the length of the minimum term.
Enhanced calling features: You may select from a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call, Call Return and VoiceMail, unless specified otherwise). Please note that Call Waiting and Call Divert will be activated upon request. OneTouch PackagesIf you connect to the service before 25 May 2006, you may select in your application a pricing plan or OneTouch Package set out below. OneTouch Packages involve optional combinations of some or all of: enhanced calling features; service charges for access lines; single telephone handset rentals; and call charges. OneTouch Packages may affect the standard pricing of the individual package components and may include a requirement to remain: connected to the service; on the OneTouch Package; and preselected to us for long distance calls using the Optus Long Distance Service, for a minimum period, with a change fee payable if the you breach any of these requirements. We usually bill your package charges monthly in advance. The common OneTouch Packages allow a choice of enhanced calling features (including Call Waiting, Caller ID, Call Divert, Three Way Call and VoiceMail, unless specified otherwise). The Table below contains details of the OneTouch Packages.
Notes: * These packages are no longer available to new or existing customers. ** The included features in the package are Call Return, Three Way Call, Call Waiting, and Call Divert. Please note that Call Waiting and Call Divert will be activated upon request. # This price was valid for 12 months for customers who connected to this package before 30 September 2001. It will no longer be available to customers from 30 November 2008. ^ This price was valid for 12 months for customers who connected to this package between 1 October 2001 and 30 June 2002. It will no longer be available to customers from 30 November 2008. ^^ For customers who connected to a OneTouch Advance package prior to 1 April 2002 the cancellation/change fee is $75 ($82.50). It will no longer be available to customers from 30 November 2008. ^^^ This price is valid for 12 months for customers who connected to this package between 1 July 2002 and 30 June 2003. It will no longer be available to customers from 30 November 2008. ^^^^ This price is valid for 12 months for customers who connected to this package between 1 July 2003 and 29 February 2004. It will no longer be available to customers from 30 November 2008. It will no longer be available to customers from 30 November 2008. This price is valid for 12 months for customers who connected to this package between 1 March 2004 and 31 July 2004. It will no longer be available to customers from 30 November 2008. From 1 March 2004, customers who cancel prior to the end of their agreement will be charged a daily pro-rata rate of the cancellation fee. It will no longer be available to customers from 30 November 2008. ~ This price is valid for 12 months for customers who connected to this package between 1 August 2004 and 30 April 2005. It will no longer be available to customers from 30 November 2008. + These are the current prices for new and existing customers who connect or are transferred to the OneTouch Advance package from 1 May 2005. It will no longer be available to customers from 30 November 2008. Budget LineSaver Plan (available to new and existing customers who connect the service before 25 May 2006)If you connect to the service before 25 May 2006, you may select in your application the Budget LineSaver Plan described in the table below. The Budget LineSaver Plan includes service charges for access lines and call charges. The Budget LineSaver Plan includes a requirement to remain: connected to the service on the Budget LineSaver Plan; and preselected to the Budget LineSaver Long Distance Plan, for a minimum term of 12 months, with a cancellation fee payable if you breach any of these requirements.
From 1 March 2004, customers who cancel prior to the end of their agreement will be charged a daily pro-rata rate of the cancellation fee. Pension Discount PlanEligibility To be eligible for the Pension Discount Plan you must: be an 'eligible pensioner' (see (b) below); and be connected to the Optus Long Distance service; and connect to either: the Optus OneTouch Advance local call package for a 12 month minimum term, if you connect before 25 May 2006; or the Optus HomeSaver (contract) plan, $49 HomeOne, $59 HomeOne plan or $99 HomeOne plan for a 12 month minimum term, if you connect after 25 May 2006; or The Optus Home Comfort Classic, Home Comfort Weekends, Home Comfort Weekends & Nights, and Home Comfort Anytime Cap plans, if you connected between 21 November 2007 and 16 May 2009; or the Optus Home Starter Cap, Home Super Cap, Home Mega Cap, Home Classic or Home Advantage plan for a 12 month or month to month minimum term, if you connect on or after 17 May 2009.. An 'eligible pensioner' is a consumer who holds an eligible pensioner concession card or who is aged 65 years or older. You may only receive the Pension Discount Plan in relation to one connection to the service. If you have more than one phone line connected to the service you will only receive the Pension Discount Plan in relation to one of those lines, as nominated by you. At the end of the minimum term we may transfer you from the Pension Discount Plan to another pricing plan if you no longer comply with the eligibility requirements of the Pension Discount Plan. You are not eligible for any other pricing plan or special when you connect to this pricing plan unless we offer you an additional discount or pricing plan in writing. Information we need from you to process your application When you apply for the Pension Discount Plan you must supply the following information: your name, date of birth and postcode; and your customer reference number for CentreLink or the Department of Veterans' Affairs. Discount on monthly charges available to you if you connected to the service on the Pension Discount Plan before 25 May 2006 Under the Pension Discount Plan: you receive a $4.00 per month discount off your OneTouch Advance package line rental charge; and you do not pay for the first $8.50 worth of local calls and national long distance calls made using the service (or in the case of national long distance calls, calls made using the Optus Long Distance Service). The $8.50 discount applies to your combined spend on local calls and national long distance calls each month – it is not an $8.50 discount on local calls and a separate $8.50 discount on national long distance calls. If you do not make $8.50 worth of calls in a month and therefore do not receive the full benefit of the $8.50 discount in a month, you cannot rollover the unused amount of the discount into the following month or months. For example, if your combined spend on local calls and national long distance calls in a month is only $4.50, you receive a discount totalling that value, $4.50, and the remaining $4.00 value of available discount for that month is forfeited. Calls made using 1456 Override, calls to Operator Services, satellite service and Reverse Charge calls are excluded from the discount. Discount on your monthly bill if you connect to the service on the Pension Discount Plan after 25 May 2006 Under the Pension Discount plan, you will receive 10% off your bill each month up to a maximum amount of $15 per month (including GST). SpecialsWe may offer specials that apply to the service and if the terms of that special are not set out below you will be advised of these separately, for example, in promotional material relating to the special. Optus 'yes' RewardsOptus 'yes' Rewards is a special available to consumers. It involves more than one service and each of the services you select as part of your Optus 'yes' Rewards package is provided to you by the relevant Optus company on the terms and conditions of the agreement for the supply of that service. Details of the various packages available and of any additional terms and conditions that apply to Optus 'yes' Rewards are set out in Appendix I Part A.
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