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PROGRAM 15 BUSINESS SOLUTIONS FOR IP OFFICES



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PROGRAM 15 BUSINESS SOLUTIONS FOR IP OFFICES



Program Manager Mr. Y. Takagi

OVERVIEW OF PROGRESS IN 2014




  1. During 2014, demand for technical assistance from IP Offices continued to increase both in terms of the number of offices requesting assistance and in the range of assistance requested, in particular with regard to electronic document management, online filing, and online publication.




  1. In response, the IB continued to develop the products to support IP Offices’ business processes, in particular the Industrial Property Administration System (IPAS). Major new features added in 2014 included better support for electronic document management and support for bilingual operations, particularly for offices working in the Arabic language.




  1. Two new modules were developed and are now being tested and piloted in several IP offices:




  • WIPO Publish was designed to meet Offices’ needs for online publication of IP data, documents, legal status and dossier information, as well as data exchange needs (including data exchange for WIPO global databases).




  • WIPO File was designed to provide an online filing solution for small and medium offices, including the flexibility to be extensively customized for local conditions (e.g. for local payment systems).




  1. In 2014, the Program began implementation of a new strategy defined in 2013 to enhance support levels, knowledge transfer and training. As part of the strategy, a new support model, featuring an “IPAS Helpdesk” was implemented with dedicated resources and more formal procedures. In addition, several technical training workshops to enhance capacities on relevant topics were organized in several regions.




  1. With the assistance of the Government of Japan through the Funds-in-Trust (FITs), the Program supported digitization projects in IP Offices, in particular in Africa (ARIPO, Ethiopia, Nigeria, OAPI) and Asia and the Pacific (Brunei Darussalam, Cambodia). A workshop was organized in July 2014 on technical requirements to facilitate the ASEAN Patent Examination Cooperation program (ASPEC) and the ASEAN IP Portal. Substantial progress was made on the implementation of new requirements for ASEAN in WIPO CASE, resulting in the successful development of a communication forum for ASEAN IP offices that was made available for testing purposes by participating IP office examiners.




  1. The WIPO Copyright Connection (WCC) project (successor to WIPOCOS) was also launched in 2014, with the aim of releasing an interconnected system for the management of author and neighboring rights. A Business Expert Group (BEG) made up of representatives of volunteering CMOs and business partners (representatives of international organizations and interested companies) was set up to define the business requirements of the system. An external contractor was engaged at the end of 2014, and a technical Proof of Concept is in progress. The system is planned to be deployed in the relevant developing countries and LDCs in 2016.



IP Office Business Software Systems


  1. The graph below provides an overview of the steady increase in usage of the WIPO IP Office systems over the past five years. Some 68 IP Offices were using WIPO IP Office Systems at the end of 2014 (comprising IPAS, the WIPO Arab Industrial Property Management System (AIPMS), EDMS, WIPOScan and the WIPO Madrid Module).



Resource Sharing Platforms


WIPO DAS

Based on a specification and review process with participating Offices, a new version of the Digital Access Service (DAS) portal to support the revised framework of DAS 2.0 was launched in December 2014. The number of participating Offices remained steady in 2014 at 11.


WIPO CASE

In April 2014, the WIPO Centralized Access to Search and Examination (CASE) was linked to the IP5 One Dossier Portal system, allowing full two way exchange of dossier information between CASE and IP5 Offices. By mid-2014, the system was being utilized by several Offices as part of a pilot project. Five new Offices registered to use the WIPO CASE, bringing the total number of participating Offices to 1445.




  1. The design, planning and implementation of activities undertaken by Program 15 were informed and guided by the relevant DA Recommendations, in particular 1, 2 and 10. 

PERFORMANCE DATA




Expected Result: IV.4 Enhanced technical and knowledge infrastructure for IP Offices and other IP institutions leading to better services (cheaper, faster, higher quality) to their stakeholders

Performance Indicators

Baselines

Targets

Performance Data

TLS

No. of offices using WIPO Infrastructure Platforms

Updated Baseline end 2013:

Asia and the Pacific (4): China, Mongolia, Singapore, Viet Nam

Other (12): Australia, Canada, Denmark, Finland, Israel, Japan, Republic of Korea, New Zealand, Spain, Sweden, United Kingdom, United States of America

(16 cumulative)


Original Baseline P&B 2014/15: North America - 2

Western Europe - 7

Asia/Pacific - 6


25 (by regional breakdown)

5 additional offices in Asia and the Pacific: Brunei Darussalam, India, Indonesia, Malaysia, Philippines

(21 cumulative)



On track

Performance Indicators

Baselines

Targets

Performance Data

TLS

Average Service Level of IP Offices assisted (ranging from 1 to 5)

Updated Baseline end 2013: 2.8
Original Baseline P&B 2014/15: tbd


Defined Target: 3
Original Target P&B 2014/15: tbd

Overall average: 2.9

  • Africa: 3

  • Arab: 2.7

  • Asia and the Pacific: 2.7

  • Certain Countries in Europe and Asia: 3.2

  • Latin America and the Caribbean: 3.1

  • Other: 2.4

On track

No. of Collective Management Organizations (CMOs) in developing countries and LDCs participating in regional and global networks facilitated by WIPO

0 zero

10

The WCC system is under development and is expected to be deployed in 2015.

N/A 2014

RESOURCE UTILIZATION


Budget and Actual Expenditure (by result)

(in thousands of Swiss francs)

Budget and Actual Expenditure (personnel and non-personnel)

(in thousands of Swiss francs)

NOTE: The 2014/15 Budget after Transfers reflects transfers as of March 31, 2015 to address needs during the 2014/15 biennium in line with Financial Regulation 5.5.


A. Budget after Transfers 2014/15


  1. The increase in the 2014/15 Budget after Transfers is primarily the result of (i) additional non-personnel resources provided to cover ICT-related costs for TIGAR following the transfer of responsibilities for the ICT component of TIGAR to Program 15 from Program 3; and (ii) a transfer of one position into the Program to assist with the deployment and support of WIPO business solutions for IP Offices.

B. Budget utilization 2014




  1. The overall budget utilization is within the expected range of 40-60% for the first year of the biennium. The low budget utilization for non-personnel is primarily due to uneven expenditure on the WCC project for CMOs in the biennium (the majority of biennial expenditure for WCC is expected in 2015).





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