Maintain hospitality industry knowledge


Entertainment and recreation



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TM Maintan hosp ind knowledge 310812
develop-and-update-tg, SITHIND001B R1
Entertainment and recreation
In addition to knowing local information about the actual entertainment events (such as sporting events, arts, plays, music and public occasions) and recreation attractions (such as amusement and theme parks, activities and leisure pursuits) it is important to have an understanding of the entertainment and recreation industries covering Names and locations of entertainment and recreation venues
these may include
 Theatres and cinemas
 Gardens and parks

Element 1: Seek information on the hospitality industry

46
© ASEAN 2012 Trainee Manual Maintain hospitality industry knowledge
 Sporting complexes
 Zoos Dates each facility was built as well as venue-specific information such as (as applicable
 Types of events previously held there
Seating capacity
 Number of courts, types of animals, special facilities within each venue
Name of show, displays, activities currently available Opening times and days
– including knowledge about days the venue maybe closed to the public Cost
to enter, and for tickets, tours and merchandise – including special/package deals.
Food production
There is a growing interest in food globally and many local businesses capitalise on this interest by making themselves available for tourists to visit with the hope they will not only learn something about the region and the product, but they may also buy a tour and/or make a purchase. For your local food production industry/businesses you must learn Names and locations of all businesses
– and how long ach business has been established Owners of the business Types of food produced The basic production process
– including variations for the production of different food types, styles, raw materials, recipes Where products are sold
– domestically and internationally
Volumes/quantities produced What the foods/finished products are used for What items taste like, look like, smell like Quality control checks and food safety issues/protocols Opening times and days
– including knowledge about days the venue maybe closed to the public Cost
– to enter, and for tours and merchandise and for purchase of food Whether or not tasting/sampling is available
– and whether or not a cost is attached Facilities at each place
– toilets, car parking, screening of a video, lawns and parks Value of the industry/food businesses to the local and national economy.

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