W h y s o m e c o m p a n I e s m a k e t h e
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| 290 lndex De Havilland, 158 Dell, 158 Development of American Industries, 2 36 discipline, 120-43, 161, 207, 217 culture of, 122-24 and adhering to Hedgehog Concept, 133-39,142 budgeting and, 140, 143 bureaucracy and, 12 1, 142 clock building idea and, 200 core ideology idea and, 200 freedom and responsibility within, 123,124-26,142 genius of AND idea and, 200 Hedgehog Concept and, 123-24,126 Level 5 Leadership and, 130 matrix of, 122 Nucor's culture of, 136-39 Pitney Bowes's culture of, 133-34 preserve the progress idea and, 200 Responsibility Accounting and, 123 your cottage cheese" factor and, 127-29,142 startups and, 120-2 1 stop doing" list and, 124, 143 within Three Circles, 123-24 tyrannical, 129-33, 142 Wells culture of, 128-29 Dively, George, 181-82 Dixons, 256 Doom Loop, 14, 178-84 indirect comparisons, 254-56 at Harris, 18 1-82 and leaders who stop the flywheel, 181-82 and misguided use of acquisitions, 180-8 1 signs of being in, 183-84 at Warner-Lambert, 178-80,256 Drucker, Peter, 180 drugstore.com, let Duane, 86 28-29, 31,256 Eckerd, Jack Walgreen compared with, 46-47 Eckerd Corporation, 95,250,259 Doom Loop behavior of, 255 economic engine question, 104-8,118,119 Economist, 236 Einstein, Albert, 91, 1 12-14 as Time's "Person of the 20th Century" 154 Electric Kool-Aid Acid Test, The (Wolfe, 4 1 Eli Lilly, 178 Ericson, Jim, 15 5 Joanne, 1 16-17 Everingham, Lyle, 170,209 see also Kroger Excel, 158 Executive Council, 116 executive interviews, 239-41 executives, 41-64 assigned to best opportunities, 58-60, 6 3 character traits as key to hiring of, compensation of, 244-46 first who" principle and, 42-45, 50, genius with a thousand helpers" model and, layoffs of, 5 3-54 need for change of, Packard's Law and, 54-5 5 personal cost to, 60-61 Index 291 post-retirement role of, 61-62 rigor needed in decisions on, 44-45, turnover pattern of, weak generals, strong lieutenants" model for, 43 facing reality, see brutal facts faith, 80-85 Fannie Mae, in acquisitions analysis, 259 best in the world" understanding of, 101 CEO analysis of, 249 comparison candidates for, 230 economic denominator question and, 106 executive interviews at, 239 good-to-great performance of, 7 Great Western compared with, 111-12,113 industry performance and, 252 investment in, 172-73 Maxwell's tenure at, 82-83 motivation at, no miracle moment" in transition at, 170 technology accelerator of, 150, 152 first who" principle, 152, 207 clock building idea and, 199 core ideology idea and, 199 for executives, 42-45, genius of AND idea and, 199 at Hewlett-Packard, 19 1-92 preserve the progress idea and, 199 and shortage of quality people, Flywheel, 14, 164-78 alignment question and, 176, 177-78, 187 buildup and breakthrough model of, 165-71 clock building idea and, 201 coherence principle and, 182 core idea and, 201 flywheel effect" and, 174-78 genius of AND idea and, 201 leaders who stop, 181-82 perception of, 165-69, 186 preserve the progress idea and, 201 short-term pressures and, 172-74, 187 signs of being on, 183-84 as wraparound idea, 182 Forbes, 24, 236 as described by, 67 Chrysler's failed venture in, 132 Circuit City profiled in, 166 on dotcom phenomenon, 145,146 on Kimberly-Clark's success, 169 , Mockler in, 24-25 Singleton in, 48 Ford Motor Company, 43, 195 Fortune, 131, 167,220-21,222, 236 Fortune 500 rankings, 136, 211,212,219,220 Fortune 1000 list, 177 S" model, 101 Viktor E, 86, 120 freedom, responsibility and, 123, 124-26,142 Freud, Sigmund, 91 Gandhi, Mohandas K, 154 Gates, Richard, 13 1 Stanley, 26-27, 3 1, 130-3 1 General Electric, 6, 18, 158, 166, 188,215 Hedgehog Concept of, 21 5-16 292 Index Mills, 227 General Motors, 65 genius of AND, 198-200 genius with a thousand helpers" model, 45-48 GI. Joe (doll, 108, 257 Gillette, 8, 83, 141, 152, 172, 178 in acquisitions analysis, 259 attempted takeover of, 23-24 best in the world" understanding of, 102 CEO analysis of, 249 comparison candidates for, 230 difficult times at, 213,214 economic denominator question and, 106 executive interviews at, 239 good-to-great performance of, 7 Hedgehog Concept and, 109-10 industry performance and, 252 no miracle moment" in transition at, 170 technology applied by, 149-50 see also Mockler, Colman Golden Key, 68 Sachs, 112 good" performance, defined, 219 Good-to-Great study acquisitions analysis in, 259-60 black box question and, 9-1 1 Built-to-Last study concepts and, 189-90,197-206 CEO analysis in, 24344,249- 5 1 comparative analyses frameworks incorporate ownership analysis in, 246 criteria for selection in, 219-27 cut 1 election criteria for, 220-29 cut 2 election criteria for, 220, 221-22 cut 3 election criteria for, 220, 222-26 cut 4 election criteria for, 220, 227 difficult times and, 2 13-14 direct comparison selection process in, 7-8,228-33 executive churn analysis in, 243 executive interviews in, 239-41 financial spreadsheet analysis infrequently asked questions about, 211-18 industry analysis in, 252-53 industry performance analysis in, 242-43 inside vs. outside CEO analysis in, 249-5 1 lack of high technology companies in, 213 media hype analysis in, 247 new economy and, 14-1 5 publicly traded companies in, 212 research steps in, 236-38 research teams assembled for, 5-6 role of board of directors and, 2 role of layoffs analysis in, 246 special analysis units in, 241-47 statistical significance of, 21 1-12 summary of concepts of, 11-14 technology analysis in, 247 unsustained companies in, 234-35 US. corporations in, 212, 221 Graniterock, 79-80 Great Atlantic and Pacific Tea Company, see Great Britain, 73 greatness, question of, 204-10 meaningful work and, 208 great" performance, defined, 219 Great Western Financial, 250,255, 259 Doom Loop behavior of, 255 Fannie Mae compared with, 11 1-12, 113 Grundhofer, Jack, 43 Gulfstream, 132, 153 Index 293 Eric, 129 Ward, 179 Halcion, 78, 256 Hanoi 83 hardiness" research studies, 82 Harris Corporation, 8, 153, 234,235, 250,260 in Doom Loop, 181-82 unsustained performance of, 257 Hartford, John, 67-68 Harvard Business Review, 236 Harvey, George, 134, 160 Hasbro, 8, 108, 234, 260 unsustained performance of, 257 Hassenfeld, Stephen, 108 Hedgehog and the 90-9 1 Hedgehog Concept, 184,206 best in the world" question and, 95, clock building idea and, 200 consistency in, 123-24, 126 core competence and, 99-100, 11 8-19 core ideology idea and, 200 Council mechanism and, 114-16, 119 discipline and adherence to, 133-39, 142 diverse portfolio and, 2 15-16 economic engine question and, 104-8,118,119 of General Electric, 21 5-16 genius of AND idea and, 200 growth and, 1 12 as iterative process, 114-1 5, 114, 119 passion in, 108-10, 1 18 preserve the progress idea and, 200 simplicity in, technology and, 147-51, 153, 162 as Three Circles, see Three Circles understanding vs. bravado in, 110-17, 200,202 Heinz, 227 Herring, Jim, 28, 68, 176 see also Kroger 227 Hewlett, Bill, 191-94, 209 Hewlett-Packard, 6, 18, 54, 134, 166 core ideology of, 193-94 evolution of, 191-93 Hinge of Fate, The (Churchill, 65 Hitler, Adolf, 73, 154 Hlavacek, Jim, 27 Hoover Institution, 84 Hoovers Handbook of Companies, 236 Hornung, Lane, 80 Household Finance, 43 Howard Johnson, 189 HP Way" 193 20 Hughes, 109 Iacocca, Lee, Iacocca (Iacocca), 29 IBM, 70,134,158,181,254 I'm a Lucky Guy (Cullman), Industry Standard, 145 In Love and War (Jim and Stockdale), 84 Intel, 166,213 Intercom network system, International Committee for the Study of Victimization, 82 Directory of Company Histories, 2 36 International Harvester, 18 Internet, 134, 144-46, 148, 151, 158 Investors Business Daily, 29 triathlon, 117, 127 |