W h y s o m e c o m p a n I e s m a k e t h e
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| Index 297 "best in the world" understanding of, 103 CEO analysis of, 249 comparison candidates for, 232 culture of discipline at, 133-34 and economic denominator question, 107 executive interviews at, 239 good-to-great performance of, 7 industry performance and, 253 no miracle moment" in transition at, 171 technology accelerator of, 15 1 see also Allen, Fred Plain Talk (Iverson), 136 Plastic People" 43 Plato, 90 Pohlman, Marvin, 137, 177 Porras, Jerry I, 188 Postal Service, US, 133 preserve the progress, 198-200 Procter Gamble, 6, 17-18, 20, 59, 80, 86, 134,147,169,188,255 Prodigy, Fred, 72 Radiation, Inc, 18 1 Rathmann, George, 120-23 red flag" mechanisms, 78-80, 88, 199 Reichardt, Carl, 128, 171 see also Wells Remington Rand, 158 Resisting Takeovers Campbell, 216 responsibility, freedom and, 123, 124-26, 142 Responsibility Accounting, 123 Revlon, 23 Rexinger, Dan, 5 5 Ricardo-Campbell, Rita, 216 rigor, principle of, rinsing your cottage cheese" factor, 127-29,142 Rivas, Bill, 126 R. J. Reynolds, 8, 58, 59, 109, 215, 250, 259 Doom Loop behavior of, 135,157, 255 Rogaine, 173,256 Rosenberg, Richard, 43 Rubbermaid, 8, 132, 153, 234, 250, 260 Gault's tenure at, 26-27, 130-31 tyrannical discipline at, 130-3 1 unsustained performance of, 257 Russell, Bertrand, 144 Brothers, 1 12 Sanders, Wayne, 81, 160 Sara Lee, 227 Scintillation Probe, 76 Scott, Dave, 127-28 Scott Paper, Doom Loop behavior of, 255-56 tenure at, 28-29 Procter Gambles rivalry with, 80-8 Scribes of Delphi, 90 Sea-Land, 135,255 Security Pacific, 254 Semler, Bernard H, 123 Sensor, 23, 141, 149 Sensor for Women, 23 Seven-Up, 77, 13 5 short pay device, 79-80 Siegel, Sam, 76, 167 Silo, 8, 33, 106, 250, 259 Doom Loop behavior of, 55-56,256 205 Sinclair, Alyson, 189 Singleton, Henry, 298 Index Six Million Dollar Man, The, 83 Smith, Adam, 91 Smith, Darwin E, 30, 31, 32, 37, 81, 168-69 stop doing" lists used by, 139-40 see also Kimberly-Clark 178 Sony, 158,188,195 Stalin, Joseph, 154 Standard Poor's Analyst Handbook, 242-43,252 Stanford University, Graduate School of Business, 43 Starbucks, 92 startup companies, 120-2 Stockdale, 83-87 Stockdale Paradox, 13, 116, 146,184 see also brutal facts stock options, 49 stop doing" list, 124, 139-41, 143 Strategic Thinking Group, 116 Stravinsky, Igor, 164 Strohmeyer, John, 138 Tandy, 94,255 technology, 11, 105, 144-63, 184,237 as accelerator of momentum, 152-53, 162 change induced by, clock building idea and, 201 core ideology idea and, 201 demise of Bethlehem Steel and, 156-57 excessive reliance on, 158-59 and fear of being left behind, 159-61, 162 genius of AND idea and, 201 good-to-great analysis of, 247 in good-to-great companies, 155-57, 162,163 Hedgehog Concept and, 147-5 1,153, 162 Internet and, 144-46 Level 5 Leadership and, 13-14 preserve the progress idea and, 201 as trap, 154-5 5 in Vietnam War, 158-59 Teledyne, 8, 234, 250, 260 Singletons tenure at, unsustained performance of, 258 Terry, Bill, 193 Three Circles, 94-97, 96, 118, 161, 184 best at" question and, 95, 97-103 at Boeing, 204 clock building idea and, 200 core ideology idea and, 200 discipline within, 123-24 economic engine question and, 95-96,104-8 failure to stay within, 134-36, 142 genius of AND idea and, 200 of Nucor, 137 passion and, 108-10 preserve the progress idea and, 200 see also Hedgehog Concept M, Time, 154 title creep" 139 Toblerone, 108 Today, 29 Truman, Harry S, 17 Richard, 181-82 UCLA Bruins, 171-72 UNIVAC, 158 University of Chicago Center for Research in Security Prices (CRSP), 221,222 lndex 100, 141,250,259 Abbott compared with, 98-99, 173-74,174 Doom Loop behavior of, 98-99, 256 US. Bancorp, 43 US. News, 236 US. Steel, 167 Van Genderen, Peter, 219 Velveeta, 108 Vietnam War, 83-84 reliance on technology in, 158-59 158 Walgreen, Charles R, Cork" 28, 32-33,209 Eckerd compared with, 46-47 see also Walgreens Walgreens, 6, 8, 92, 141, 152,161,209 in acquisitions analysis, 259 best in the world" understanding of, CEO analysis of, 249 comparison candidates for, 233 economic denominator question and, 107 executive interviews at, 239 good-to-great performance of, 7 Hedgehog strategy of, 92-94 industry performance and, 253 Intercom system of, 147-48 Internet threat to, no miracle moment" in transition at, 171 technology accelerator of, transformation of, 3-5, 104-5 see also Walgreen, Charles R, Wall Street journal, 110, 131-32, 236 Wall Street Transcript, 1 Wal-Mart, 6, 147, 166, evolution of, 190-91, 192 Walt Disney Company, 6, 134, core ideology of, 195-96 Walton, Sam, 190-91 Wang, 181 Wards, 74 Warner-Lambert, 8,250,259 Doom Loop behavior of, 178-80,256 Washington Mutual, 255 weak generals, strong lieutenants" model, 43 Weissman, George, Weissman, Paul, 189 Welch, Jack, 33 Wells 8, 78, 83, 104, 105, 172,227 in acquisitions analysis, 260 Bank of America vs, best in the world" understanding of, 103 CEO analysis of, 249 comparison candidates for, 233 Bank acquisition and, 52-54, 254 culture of discipline at, 128-29 economic denominator question and, 107 executive hiring and transformation of, 42-44 executive interviews at, 239 good-to-great performance of, 7 Hedgehog concept of, 97-98 industry performance and, 253 no miracle moment" in transition at, technology accelerator of, see also Reichardt, Carl |