Procom Exam: Language is symbolic because it is a vehicle of expression


Physical appearance and object language



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Physical appearance and object language: Body type, Dress, Object language



What it conveys:

  • Initial judgements

  • Relational information: liking (eye contact, smile), status (posture, gesture, displayed objects), responsiveness (high/low engagement)

  • Emotional expression (baby crying)

  • Non – verbal codes with verbal messages

It can to verbal communication:

  • Repeat (increases accuracy)

  • Contradicting (cause confusion)

  • Substituting (non-verbal message instead of verbal message)

  • Complementing (modifies the verbal message)

  • Accenting (emphasizing part of the verbal message)

  • Regulating (nonverbal message control and manages the verbal behavior)



Vocal and Non – Verbal elements of comm.:


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