Perception check: an answer where you state your interpretation (paraphrasing sender’s message in your own words) and ask partner whether that interpretation is correct or not
Cognitive Schemata: (internal representations of objects and sequences of data) Person prototypes: You see someone -> you judge them on how they look/ what they wear, idealized representation of certain kind of person (we have prototypical image of a professor, used car salesman)
3. Scripts:Help you to say what to say next, for ex. eating in a restaurant, with scripts we can behave effortlessly without thinking, situations we do not have scripts for make us fell uncomfortable, relying too heavily on a script leads to hearing what we expect rather than what is actually said