Sip firmware Release 1 for ip phone 1140e administration

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Maintenance and troubleshooting
2
Download the appropriate UNIStim Firmware file to your TFTP
server.
3
Create an 1140eSIP.cfg file containing the following information:
[FW]
DOWNLOAD_MODE FORCED
VERSION xxx
FILENAME yyy.bin where xxx is the UNIStim version number appropriate for the hardware release of your IP Phone E, for example, 0625C23,
and yyy.bin is the filename containing the version number, for example, 0625C23.bin.
4
Power the IP Phone E off and on. The IP Phone E reboots and contacts the TFTP server upon bootup and downloads the new
UNIStim Firmware.
—End—
IP Phone E diagnostics
Network-related issues can be debugged using Network Diagnostic Utility
(NDU) built into the IP Phone 1140E.
Another way to diagnose a problem on an IP Phone E is to capture a message trace using any appropriate software.
The IP Phone E has Problem Determination Tools (PDT. These can be accessed through a Telnet session using the IP address of the IP Phone
1140E (for login and password, contact Nortel).
Problem: Server unreachable after the IP Phone E is powered up.
If the display indicates that the server is unreachable and it continuously resets, some parameters must be configured. Things to consider when setting parameters:
•
Enter requested information in the menu fields by pressing the number keys on the dialpad. Press the asterisk (*) key to enter a period (.) when entering an IP address.

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