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- 5.3.8Croatia IVS report
5.3.7Sweden IVS report
Table : IVS – Sweden, VCC / ACTIA 5.3.8Croatia IVS report
Table : IVS – Croatia 1 PSAP: the physical place where eCall terminates and that first receive the emergency call. We assume that is managed by a Public Authority or by a private organization recognized by Government. The most appropriate PSAP is the one identified on a territorial base by right Authorities to serve the emergency calls starting from a specific geographic area or to manage emergency calls of a certain type (e.g. eCall). 3 Based on Workshop in Prague, this standard is „optional“ and it’s not part of project HeERO requirement, but some of Member state leaders will use it 4 National protection and rescue directorate. 5 Only the most important parts of the Standard Operating Procedures have been outlined. They were adopted on above mentioned dates after the regular procedure of agreement among all participants in each part of the respective SOP. Standard Operating Procedures have been adopted and applied in all of the 112 centres in the Republic of Croatia. 
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