Attachment a performance work statement



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ATTACHMENT A


PERFORMANCE WORK STATEMENT
FOR
RESEARCH FACILITIES AND ENGINEERING SUPPORT SERVICES
FOR
THE DRYDEN FLIGHT RESEARCH CENTER

Revision 3

11/24/10 (Final)

National Aeronautics and Space Administration

Dryden Flight Research Center

Edwards, California 93523




CONTENTS
Acronyms and Abbreviations 5


  1. INTRODUCTION 10




  1. SCOPE 10

    1. GENERAL SCOPE 10

    2. INTERFACE WITH OTHER ORGANIZATIONS 10

    3. NASA WORK BREAKDOWN STRUCTURE 10

    4. SUMMARY OF REQUIREMENTS 11

      1. Types of Systems to be Supported 11

      2. Required Contractor Functions 12

      3. Quality 12

      4. Safety 13

      5. Physical Security 14

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14


  1. DELIVERABLES 14

    1. ELECTRONIC DELIVERY OF INFORMATION 14

    2. OTHER REPORTS REQUIRED 14




  1. GENERAL REQUIREMENTS 14

    1. GENERAL VS. SPECIFIC REQUIREMENTS 14

    2. NASA TECHNICAL MANAGEMENT OF THE CONTRACT 14

    3. PURCHASE AND CONTROL OF MATERIALS 15

4.3.1 RF&ESS Warehouse/Logistics Support 15

4.4 TRAINING 16

4.4.1 General Requirements 16

4.5 TRAVEL 17

4.6 RELOCATION 17

4.7 OVERTIME 17

4.8 INSTALLATION PROVIDED PROPERTY 17

4.9 VEHICLES 17

4.10 TEMPORARY STAFF AUGMENTATION 18

4.11 RADIATING EQUIPMENT 18


5.0 FUNCTIONAL REQUIREMENTS 18

5.1 ENGINEERING SERVICES 18

5.2 SYSTEM DEVELOPMENT 19

5.2.1 Requirements Definition and Reviews 19

5.2.2 Preliminary Design and Review 19

5.2.3 Critical Design and Review 19

5.2.4 Design Implementation 19

5.2.5 Component and System Integration 19

5.2.6 Operation and Maintenance Training 20

5.2.7 Documentation and Configuration Control 20

5.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 20

5.3.1 General Requirements 20

5.3.1.1 Preventative Maintenance 21

5.3.1.2 Repair or Remedial Maintenance 21

5.3.1.3 Spare Parts and Inventory Control 22

5.3.2 Systems Operations and Maintenance Plan 22

5.4 CONFIGURATION MANAGEMENT 23

5.5 DOCUMENTATION REQUIREMENTS 23

5.6 TECHNICAL REPORTS AND BRIEFINGS 24
6.0 SPECIFIC SYSTEM REQUIREMENTS 24

6.1 RANGE SYSTEMS 24

6.1.1 General Requirements 24

6.1.1.1 Operations 25

6.1.1.2 Maintenance 25

6.1.1.3 Sustaining Engineering 26

6.1.1.4 Development Engineering 26

6.1.2 Real-Time Processing and Display Systems 27

6.1.2.1 System Description 27

6.1.2.2 TRAPS and MCC Operations 28

6.1.2.3 Range Data Recording Systems 29

6.1.2.3.1 Systems Description 29

6.1.2.3.2 Recording Systems Operations 29

6.1.2.3.3 Recording Systems Maintenance 30

6.1.2.3.4 Recording Systems Engineering 30

6.1.2.4 TRAPS and MCC Application Software Support 30

6.1.2.5 TRAPS and MCC Maintenance 30

6.1.2.6 TRAPS and MCC Engineering 30

6.1.2.7 TRAPS and MCC Validation and 31

Verification Support

6.1.3 Range Tracking and Range Mobile Systems 31

6.1.3.1 Systems Description 31

6.1.3.2 Radar Systems Operations 31

6.1.3.3 Radar Systems Maintenance 32

6.1.3.4 Radar Systems Engineering 32

6.1.3.5 Telemetry Tracking Systems Operations 32

6.1.3.6 Telemetry Tracking Systems Maintenance 32

6.1.3.7 Telemetry Tracking Systems Engineering 33

6.1.4 Range Communication Systems 33

6.1.4.1 System Description 33

6.1.4.2 Communications Systems Operations 33

6.1.4.3 Communications Systems Maintenance 34

6.1.4.4 Communications Systems Engineering 34

6.1.5 WATR Video Technical Support 34

6.1.5.1 Systems Description 34

6.1.5.2 Video Systems Operations 34

6.1.5.3 Video Systems Maintenance 36

6.1.6 Western Aeronautical Test Range (WATR) Support and 36

Production Control

6.1.6.1 Range Support Services 36

6.1.6.2 Production Control 37

6.1.7 Blank 37

6.1.8 Range and Range Safety Engineering 37

6.1.9 Western Aeronautical Test Range (WATR) Facilities 38


6.2 RESEARCH AIRCRAFT INTEGRATION FACILITY SYSTEMS 38

6.2.1 RAIF Engineering 38

6.2.1.1 Workstation Sustaining Engineering 38

6.2.1.2 Simulation System Sustaining Engineering 38

6.2.1.3 Aircraft-to-Simulation System Interfaces 38

6.2.1.4 Remotely Commanded Vehicle Systems 39

6.2.1.5 Pilot Stations 39

6.2.1.6 Logistics Systems 39


6.2.2 RAIF Operations 39

6.2.2.1 Computer Maintenance and System 39

Administration Support

6.2.2.2 Simulation Electronic Technician Support 39


6.3 CENTERS-WIDE DATA SERVICES 40

6.3.1 Computer Systems 40

6.3.1.1 Database Analysis, Programming Support and 40

Web Page Development

6.3.1.2 Information Technology Security Support 41

6.3.1.3 Physical Security and Comsec Engineering 41

Support

6.3.1.4 Network and Phone Operations 41



6.3.1.5 System Administration 42

6.3.1.6 Cable Plant Services 42

6.3.1.7 Help Desk, Operator and Conference Room 43

Scheduling

6.3.1.8 Agency IT Vulnerability Scanning Support 43

6.3.1.9 IT Systems Engineering Project Support 43

6.3.2 Multimedia Services 44

6.3.2.1 Administrative Audio/Video and In-Flight Video 44

6.3.2.2 Administrative and In-Flight Photography 46

6.3.2.3 Graphics and Illustration Services 47


7.0 ACQUISITION SUPPORT OF THE GLOBAL HAWK PROJECT 47
WORK BREAKDOWN STRUCTURE (WBS) List 48
ATTACHMENT A

WORK BREAKDOWN STRUCTURE (WBS)



Acronyms & Abbreviations

Additional Acronyms & Abbreviations may be found at:

http://xnet3.dfrc.nasa.gov/acronyms/index.cfm


A Acquisition Management Office

ADA Americans with Disability Act

ADP Automated Data Processing

ALIS Automated Locator Information System

AMS Acquisition Management System

AQL Allowable Degree of Variation

ARC Ames Research Center

ATF Aeronautical Tracking Facility


BER Bit Error Rate

BIS Business Information Systems

BITS Business Information Tracking System
C Office of the Chief Financial Officer

CACS Computer Access Control System

CAD Computer Aided Design

CC Closed Captioning

CCB Configuration Control Board

CCDB Credit Card Database

CCF Central Computing Facility

CCP Configuration Control Plan

CCR Configuration Change Request

CDR Critical Design Review

CF Calculated Function

CF Financial Management Branch

CFO Chief Financial Officer

CIMS Calibration Information Management System

CIO Chief Information Officer

CIU Cockpit Interface Unit

COB Close of Business

COTS Commercial-off-the-shelf

COTR Contracting Officers Technical Representative

CR Resource Management Branch

CST Combined System Test

CVTV Current Values Table Viewer

CWABS Center Wide Automated Budget System
DACS Data Acquisition and Control System

DAF Data Analysis Facility

DAOF Dryden Aircraft Operations Facility

DARPAS Dryden Automated Resource Planning and Analysis System

DARS Dryden Apple Replacement System

DCP Dryden Centerwide Procedure

DCRsi Digital Cassette Recorder System Improved

DEI Dryden Equipment Instruction

DFRC Dryden Flight Research Center

DFRC_BIS Novell Server (file server dedicated to BIS)

DFRC_BIS2 Novell Server (backup and fail-over server for DFRC_BIS)

DFRC_Logisitics Novell Server (CD-ROM and file server dedicated to BIS)

DGS Document Generation System

DICES Digital Integrated Communication System

DIS Distributed Information Systems, Inc.

DMS Distributed Memory System

DMSM Dryden Management System Manual

DOP Dryden Organizational Procedure

DPD Dryden Policy Directive

DR Discrepancy Report

DRACO Data Reduction and Calibration Operation

Dryden Dryden Flight Research Center, Edwards, CA

DryNET Dryden Data Network

DTCC Dryden Television Control Center

DVCS Digital Voice Communication System

DWIS Dryden Workforce Information System


E Equal Opportunity Programs Office

EAO External Affairs Office

ECN Engineering Change Notice

ECN Equipment Control Number

EDC Error Detection/Correction

EFTS Enhanced Flight Termination System

EIA Electronic Industries Association

ELP Engineering Logistics Plan


FCC Federal Communications Commission

FDAS Flight Data Access System

FDDI Fiber Distribution Data Interface

FE Systems Engineering Branch

FES Front End System

FLL Flight Loads Laboratory

FM Facilities Maintenance and Logistics Branch

FTS Flight Termination System

FY Fiscal Year

FYE Fiscal Year End


GFE Government-furnished Equipment

GPS Global Positioning System

GRIM Global Real-time Interactive Map

GSFC Goddard Space Flight Center


H Human Resources Office

HIL Hardware-in-the-loop


IAW In accordance with

IDIQ Indefinite Delivery, Indefinite Quantity

IDMS Interactive Document Management System

IFM Integrated Financial Management

IFMP Integrated Financial Management Program

IFMS Integrated Financial Management System

IP Internet Protocol

IPP Installation Provided Property

IRIG Inter-Range Instrumentation Group

IRSP Instrumentation Radar Support Program

ISF Integrated Support Facility

ISS International Space Station

ISO International Organization for Standardization

IT Information Technology


LAN Local Area Network

LEO Low Earth Orbit

LES Leave and Earning Statement

LRO Long-range Optics



M Mission Information and Test Systems Directorate

MACBIS Apple Server (FileMaker Pro Host Server)

MAGIC Master Graphics Interactive Console

MATLAB Plotting tool for data

MCC Mission Control Center

METCAL Metrology Calibration

MFTS Multi-frequency Tracking System

MICS Management Information Control System

MIE Measurement Instrumentation Engineers

MO Magnetic Optical Disk

MOA Memorandum of Agreement

MOASes Master Optical Access Switches

MOB Memory Output Board

MOU Memorandum of Understanding

MOF Mobile Operations Facility

MSFC Marshall Space Flight Center
NACC NASA ADP Consolidation Center

NASA National Aeronautics and Space Administration

NASCOM NASA Communications Network

NBS NASA Budget System (also known as Early Budget)

NCPS Network Command Processor System

NDPS NASA Dryden Phone System

NHB NASA Handbook

NISN NASA Integrated Services Network

NLT No Later Than

NMI NASA Management Instruction

NPDMS NASA Property Disposal Management System

NPPS NASA Payroll and Personnel System

N-PROP NASA Property

NSMS NASA Supply Management System

NTBIS Windows NT Server (FileMaker Pro Host Server)

NTDS NASA Training and Development Systems

NTR Network Technology Refresh
OBDS On-Board Data System

ODB1 Oracle Data Base Server #1

ODIN Outsource Desktop Initiative

OEM Original Equipment Manufacturer

OFPP Office of Federal Procurement Policy

OJT On-the-Job Training

OPS Operations
PAGE Project Application Graphic Executable

PBAL Performance Based Accomplishment List

PCM Pulse Code Modulation

PDR Preliminary Design Review

PDS Parameter Display System

POC Point of Contact

PrISMS Programmed Information Systems Mission Support

PSCN Program Support Communication Network

PTP Programmable Telemetry Processor

PWS Performance Work Statement


RACOMM Range Communications System

RAIF Research Aircraft Integration Facility

Range Western Aeronautical Test Range

RAV Remotely Augmented Vehicles

RCO Range Control Officer

RDB Resource Database

R&D Research and Development

RDS Remote Real-Time Data Site

RES Real-time Ethernet Server

RF Radiated Frequency

RF Radio Frequency

RFS Request For Support

RLV Reusable Launch Vehicles

RPV Remotely Piloted Vehicle

RSO Range Systems Officer

RSSO Range Safety Systems Office


SCS Strip-Chart Server

SCSC Scientific & Commercial Systems Corp

SES Simulation Electric Sticks

SESAAS Sustaining Engineering Support for Agency-wide Administrative

Systems

SIM Simulation



SMA Safety and Mission Assurance

SMPTE Society of Motion Picture and Television Engineers

SOMP Systems Operations and Maintenance Plan

SOP Standard Operating Procedure

STR System Test Reports

STR System Testing Request

STS Space Shuttle

STS Space Transportation System

SUI Satellite Uplink Interface
TADS Time and Attendance Distribution System

TBD To Be Determined

TCP Transmission Control Protocol

TIE Test Information Engineer

T&L Time and Labor

TL Thermostructures Laboratory

TM Technical Monitor

TM Telemetry

TRAPS Telemetry/Radar Acquisition and Processing System

Triplex Telemetry system at Aeronautical Tracking Facilities

TSPI Time/Space Position Information
UAV Unmanned Aerial Vehicles

UMN Universal Memory Network


V&V Validation and Verification

ViTS Video Teleconferencing System

VTR Video Tape Recorder

WAN Wide Area Network

WATR Western Aeronautical Test Range

WBS Work Breakdown Structure

WO Work Order

WVCC WATR Video Control Center



1.0 INTRODUCTION
The National Aeronautics and Space Administration (NASA) Dryden Flight Research Center (DFRC, or Dryden) is situated at various locations including facilities located at Edwards AFB and Palmdale, California. Dryden conducts flight research of advanced experimental aircraft and aircraft systems. This Performance Work Statement (PWS) provides the requirements for engineering and operational services in support of ground systems, most of which are managed by the Mission Information and Test Systems Directorate (Code M) and the Research Engineering Directorate (Code R). The services to be provided by the contractor include continuing operations, maintenance, and engineering services, as well as system development and acquisition of modified or new systems to meet changing Code M, Dryden and other requirements.
2.0 SCOPE
2.1 GENERAL SCOPE
The contractor shall provide all services and materials described by this PWS. These services include operations, maintenance and repair, engineering services, and system analysis, development, and installation in the following major system areas: Western Aeronautical Test Range (WATR, or Range) Systems, Research Aircraft Integration Facility (RAIF) Systems, and Centerwide Data Services.
2.2 INTERFACE WITH OTHER ORGANIZATIONS
NASA, as well as other Government agencies and Government contractors, perform related functions and services that provide inputs to, services for, or require outputs or services from the contractor. In all cases, the contractor shall be required to functionally interface with, and cooperate fully with, other organizations to satisfy operational requirements of the systems supported under this PWS.
2.3 NASA WORK BREAKDOWN STRUCTURE
This PWS provides the general requirements and scope of required services. However, all work performed under this contract shall be in response to a NASA Work Breakdown Structure (WBS) element description that provides detailed, element-specific requirements. There may be more than one NASA WBS element for a system area. NASA WBS elements are subject to revision or deletion, or new NASA WBS elements may be added by contract modification as requirements and funding availability change.
For new NASA WBS elements, a draft description is submitted to the contractor by the NASA Contracting Officer. The contractor shall provide a response or proposal to the Contracting Officer describing the approach, effort, and cost required to accomplish the requirement. Authorization to proceed is required from the Contracting Officer.
A list and descriptions of the projected WBS elements under this PWS are provided herein.

2.4 SUMMARY OF REQUIREMENTS
The contractor shall provide all required labor, repair parts, maintenance supplies, tools, equipment, transportation, coordination, documentation, administration, management, and related services required to accomplish the NASA WBS elements approved under this contract. The services include developmental, recurring engineering, and operational services.
Services required may involve the delivery of new systems capability, additional temporary services, engineering studies or projects, or similar non-recurring requirements. This may require expertise or services beyond the capability or capacity of the resident staff and/or available equipment and materials. The contractor shall be capable of responding to such special requirements during the life of the contract. This may include adjusting the resident staff level and skills to accomplish WBS elements as they are modified, completed, or canceled.
Some WBS elements may require work at sites other than Dryden. In such cases, the contractor shall arrange and coordinate all travel required to accomplish the requirements.
2.4.1 Types of Systems to be Supported
The contractor shall provide labor and material for the maintenance, operations, and where applicable, engineering of systems including, but not limited to the following:


  • Electronic systems




  • Computer hardware and software systems




  • Data display and processing systems




  • Mission audio, video and photography




  • Multimedia - Audio and Video Technical Support




  • Database systems




  • Data networks




  • Photographic and video systems




  • Graphics and Illustration Services




  • User/customer services




  • Telemetry tracking systems




  • Mission Recording systems




  • Radar tracking systems




  • Radio frequency (RF) communication systems




  • Flight Termination Systems




  • Mobile Telemetry and Communication systems


2.4.2 Required Contractor Functions
The systems listed above require continual operation for mission success and safety of flight, and for essential day-to-day operation at Dryden. They require effective configuration control and operational procedures and an effective maintenance and repair program that assures equipment availability to meet mission requirements.
The contractor shall perform the following types of functions for the types of systems listed above:


  • Hardware and software engineering, including requirements analysis, technical specification, design, design reviews, scheduling, cost estimation, development, modification, coding, implementation, breadboarding, prototyping, fabrication, production, evaluation, integration, testing, debugging, troubleshooting, validation and verification, training, installation, checkout, and documentation




  • Operation, maintenance and repair




  • Configuration and inventory control




  • Procedure development and implementation




  • Technical and administrative management




  • Documentation and report writing




  • Logistics support




  • Procurement services to provide equipment, services, parts, and supplies

related to contract performance unless otherwise directed by NASA
2.4.3 Quality
The contractor shall utilize, to the maximum extent possible, the contractors own in-house Quality Assurance Program. This program, as a minimum, shall comply with the current version of the International Organization for Standardization's "ISO 9000." The requirements for any maintenance, quality assurance, and underlying quality control and inspection practices shall be consistent with DFRC's Dryden Management System, (DMS) unless otherwise agreed upon.

2.4.4 SAFETY
The contractor shall establish and implement an industrial safety, occupational health, and environmental program that prevents employee fatalities, reduces the number of incidents, reduces the severity of employee injuries and illnesses, and protects the environment through the ongoing planning, implementation, integration and management control of these programs.
The following will outline the contractor’s role and responsibilities with compliance to DFRC standards.
It is the responsibility of the entire workforce at DFRC to be aware of, and strictly adhere to all applicable safety standards. These regulations and standards can be found on Dryden Xnet.


  1. Equipment Operation




  • Awareness of equipment hazards located in each area of shop.

  • Proper operation of equipment in accordance with applicable DEI (Dryden Equipment Instruction).

2. General Safety Awareness of




  • Close Call reporting system.

  • Importance of general work area housekeeping.

  • Proper work attire.

  • LASER system safety, protective equipment, and training, requirements

  • Avoidance, notification and removal of slip or trip hazards.

  • Sub-floor hazards and Fire safety systems.

  • Building evacuation procedures.

The Contractor shall provide newly hired/assigned personnel with training on the safety practices required (i.e. evacuation assembly points, fire safety, hazards, fire suppression systems, etc.).


The Contractor shall develop all required safety documentation (i.e. safety plan, lift plan, test plan, etc.) for all WATR facility projects.
The Contractor shall provide instructions on safety practices that must be observed while working on WATR facility systems prior to allowing any work to begin. Observation of all critical WATR facility work is mandatory.
Facility systems are considered critical to mission success and safety. The failure of these systems could result in loss of vehicle or life. The Contractor shall be responsible for interfacing with Code F and various contractors and sub-contractors on all WATR facility related projects executed within the various areas of the range. Prior to declaring any facility related work complete or any facility system operational, the Contractor shall ensure that proper inspection of the work or testing of the system was conducted.
2.4.5 Physical Security
The contractor shall ensure adherence to NASA guidance for classification and safeguarding classified information using NPR 1600.1, NASA Security Program Procedural Requirements, and applicable NASA, Air Force, and DoD directives; ensure the security program is properly administered throughout the contract, e.g., following DFRC Directive DCP-X-012, Official Visits To The Center, and DCP-J-006, Permanent Badging Request and perform investigations and submit reports related to security incidents, infractions, and/or adverse information. See DFRC Directive, DCP-S-008, DFRC Close Call Report Processing.
2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT
The contractor shall provide on-site staff at Dryden and Palmdale using Government-furnished facilities, workspace, and equipment. The on-site staff shall perform continuous or recurring functions such as operations, maintenance, and support engineering. Travel may be required to support off-site operations or to attend conferences or training.
The contractor shall also perform one-time-only requirements, such as a study or system development, where it may be appropriate to use off-site resources and other than Government-furnished equipment.
3.0 DELIVERABLES
3.1 ELECTRONIC DELIVERY OF INFORMATION

Reports generated shall meet NASA requirements for tracking and reporting contractor effort. Specific reporting requirements are given in contract section F-4, Delivery of Reports. The contractor shall provide reports via electronic mail system, or other data medium (CD/DVD etc) except as identified for hard copies of reports.


3.2 OTHER REPORTS REQUIRED
Specific reporting requirements may be identified in the NASA WBS element descriptions.
4.0 GENERAL REQUIREMENTS
4.1 GENERAL VS. SPECIFIC REQUIREMENTS
Detailed specific requirements are described in the NASA WBS element descriptions. The general requirements of this section shall apply to all areas and systems supported by the contractor. Where the specific system area requirements described in later sections of this PWS or the NASA WBS element descriptions differ from these general requirements, the order of precedence to be followed is: (1) NASA WBS element description, (2) PWS sections after 4.0, then (3) Section 4.0.
4.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT
In addition to the NASA Contracting Officer's Technical Representative (COTR), each NASA WBS element has a NASA Technical Monitor. Within the scope of the WBS element, the NASA Technical Monitor may set goals and priorities. Monitors are not to be used to instruct, direct, supervise or attempt to control contract personel in performance of the contract, but may interface directly with the WBS personnel responsible for accomplishing the requirement on detailed technical matters or daily operational issues.
Any delegations of Contracting Officer responsibility, for technical matters, to the COTR will be defined in specific letters of delegation.
NASA retains the right to review and approve all policy, processes, procedures, plans, and documentation for operations, maintenance and repair, configuration control, and engineering development associated with the systems supported under this PWS. The NASA Technical Monitor will serve as the point of contact for specific technical issues, and the COTR will serve as point of contact for overall technical issues.
4.3 PURCHASE AND CONTROL OF MATERIALS
All materials purchased under this contract become the property of NASA. The acquisition of centrally reportable items as defined in NASA FAR Sup 18-52.245-70(A) requires thirty (30) days prior notice of the purchase to the NASA Contracting Officer using DD Form 1419, "DOD Industrial Plant Equipment Requisition." Upon receipt of the equipment, the contractor shall submit to the Property Officer DD 250, "Material Inspection Report," so the equipment can be tagged as Government property and entered into the NASA Property System (N-PROP).
The contractor shall purchase all materials under this contract utilizing an government approved purchasing system unless otherwise directed by NASA.
The contractor shall comply with all NASA rules and regulations regarding property management. N-PROP shall be used as the equipment control system. Purchased equipment entered in an equivalent approved system shall be cross-referenced by tag number to N-PROP.
Contractor-procured equipment shall be delivered to NASA shipping and receiving facilities. All processing of delivered items shall be the contractor's responsibility, including prompt disposal of shipping boxes, crates, and packing materials. The contractor shall assure that all new equipment received is properly identified and tagged.

4.3.1 RF&ESS Warehouse/Logistics Support

This requirement is for the support of property control, material and equipment management , test and measuring equipment management and materials and equipment movement and transportation.


The contractor shall:


  • Maintain control of the RF&ESS warehouse facility. The contractor shall maintain the spare parts, supplies, and equipment required to support the installation, operation, testing, and maintenance in support of the RF&ESS contract




  • Be responsible and accountable for, and maintain perpetual records of, all Government property on the contract. The contractor shall designate an individual responsible for property administration. At the beginning/completion of this contract, the contractor shall perform a joint inventory with government personnel to account for all government property and equipment. The contractor shall maintain a database of all equipment. This database shall be in a Microsoft Access compatible format. Property will be inventoried on a regularily scheduled basis at least once annually.




  • Coordinate the forward staging of material to support contract buildup activities.




  • Assist with the receipt, packaging, shipping, and transportation of materials and equipment for the contract. The contractor shall provide a means of tracking, scheduling, and coordinating the movement of material and equipment.




  • Identify, tag, prepare and properly dispose of excess contractor and government property IAW established guidelines and procedures.




  • Operate and maintain an access controlled bench stock when required by the TM, for standard, frequent use, and critical items in support of maintenance and repair efforts.




  • When required, provide for moving of equipment and furniture, including heavy safes.




  • Warehouse personnel may be required to operate heavy equipment, such as forklifts.


4.4 TRAINING

4.4.1 General Requirements
The contractor shall provide skilled personnel with expertise equal to or greater than equivalent Government-accepted labor classifications for all WBS elements defined in the contract. This includes, but is not limited to, providing any training necessary to establish the required skills or knowledge, which establishes minimum performance qualifications. The Government will not reimburse the contractor for the costs of this training.
During the period of performance of the contract, it is expected that contractor employees will require periodic training to enhance skills or increase knowledge in order to continue to perform the requirements defined in the contract, or to meet new mission requirements. Training requests shall be submitted in writing to the NASA Technical Monitor and the COTR for approval prior to the contractor's incurring training expenses.
If within one (1) year of training at Government expense a contractor employee is no longer available to perform the work for which he/she was trained, the cost of training a replacement employee, including travel and any other related expenses will not be allowable.
Contractor employees shall also be required to train both systems-level and general users on the systems for which they are responsible. The persons to be trained may be either NASA employees or NASA contract employees (on either this contract or other contracts) who use or otherwise interface with the systems to be supported under this contract.


4.5 TRAVEL
The work defined in this contract shall be performed principally at the NASA Dryden Flight Research Center, Edwards, and Palmdale California. It is reasonable to expect that during the life of the contract, contractor employees will be required to travel to off-site locations to attend approved training, meetings, or conferences, or to perform requirements defined in the contract.
The contractor shall submit requests in writing for all travel to the NASA Technical Monitor and the COTR for approval before the contractor incurs the costs.
4.6 RELOCATION
The Government will reimburse the contractor for approved relocation of contractor employees. The contractor shall submit requests in writing for all such relocation to the Technical Monitor and the COTR for approval before the contractor incurs the costs.
If relocation costs for an employee have been allowed, and the employee resigns within 12 months within the employee's control, the contractor shall refund or credit the relocation costs to the government.
4.7 OVERTIME
Contractors shall perform work on this contract, so far as practicable, without using overtime, particularly as a regular employment practice, except when lower overall costs to the Government will result or when it is necessary to meet urgent program needs. Any approved overtime, extra-pay shifts, and multishifts should be scheduled to achieve these objectives. All requests for changes in work schedule or work hours in excess of the designated work schedule shall be submitted in writing to the Technical Monitor for approval before performing the work.
4.8 INSTALLATION PROVIDED PROPERTY
The contractor shall establish and maintain property management processes which ensure that all Government-furnished equipment, or Installation Provided Property (IPP) is utilized only for mission-essential purposes and from which the Government and/or designated representative can accurately determine the location of every item assigned to the contractor's staff. The contractor shall submit to annual inventories of IPP by the Government's designated representative. Contractor staff shall not remove IPP from the Government's facility, unless the Contracting Officer has specifically approved this removal in writing.
4.9 VEHICLES
The contractor shall be responsible for the maintenance of the mission-support systems installed in special-use vehicles, such as video vans. The contractor shall, when required by NASA, operate these special systems and vehicles. The contractor is not responsible for performing the automotive maintenance and repair of the vehicle, but is responsible for assuring the vehicle receives the required maintenance.
The contractor may be authorized by NASA to lease vehicles for transportation of personnel and equipment, if the Government does not otherwise provide such transportation.
4.10 TEMPORARY STAFF AUGMENTATION
The contractor shall have the capability to provide temporary qualified staff to support peak workloads, short-term requirements, or temporary absence of permanent staff.
Over the life of the contract, there will be new developments that require technologies not currently in use. The contractor shall have the depth of expertise available to augment the on-site development staff until training or the regular staff can secure experience.
4.11 RADIATING EQUIPMENT
The contractor shall comply with all NASA Radio Frequency (RF) management directives and guidelines. The contractor shall not operate or procure any radiating equipment for operation at Dryden without prior approval of the Dryden RF Spectrum Manager or his designated alternate. If the contractor receives any work order which has RF implications, the contractor shall alert the RF Spectrum Manager to assure that it receives proper RF consideration. Transmitters used in conjunction with aircraft operations must receive frequency clearance from the Dryden Scheduling Office before being activated.
Handheld radios for contract requirements that use Government frequencies will be provided by NASA. NASA will also provide all necessary frequency management and licensing requirements.
5.0 FUNCTIONAL REQUIREMENTS
5.1 ENGINEERING SERVICES
The systems serviced under this PWS require engineering services to maintain daily operations. In addition, engineering development shall be required to modify or upgrade a system, such as to increase system capability or capacity. The contractor shall be capable of responding to NASA WBS elements for engineering analysis, specification, design, development, installation, test, and integration of systems that modify the systems identified by this PWS.



1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 22

6.3.1 General Requirements 22

6.3.2 Systems Operations and Maintenance Plan 24

6.4 CONFIGURATION MANAGEMENT 25

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 25

6.6 TECHNICAL REPORTS AND BRIEFINGS 26

7.0 SYSTEM AREA REQUIREMENTS 26

7.1 RANGE SYSTEMS 26

7.1.1 General Requirements 26

7.1.1.2 Maintenance 28

7.1.1.3 Sustaining Engineering 28

7.1.1.4 Development Engineering 29

7.1.2.1 System Description 30

7.1.2.2 TRAPS and MCC Operations 31

7.1.6 Range Data Recording Systems 32

7.1.6.1 Systems Description 32

7.1.6.2 Recording Systems Operations 32

7.1.6.3 Recording Systems Maintenance 32

7.1.6.4 Recorder Systems Engineering 32

7.1.2.3 TRAPS and MCC Application Software Support 33

7.1.2.4 TRAPS and MCC Maintenance 33

7.1.2.5 TRAPS and MCC Engineering 33

7.1.2.3 TRAPS and MCC Application Software Support 33

7.1.3 Range Tracking Systems 34

7.1.3.1 Systems Description 34

7.1.3.2 Radar Systems Operations 34

7.1.3.3 Radar Systems Maintenance 34

7.1.3.4 Radar Systems Engineering 35

7.1.3.5 Telemetry Tracking Systems Operations 35

7.1.3.6 Telemetry Tracking Systems Maintenance 35

7.1.3.7 Telemetry Tracking Systems Engineering 35

7.1.4 Range Communication Systems 35

7.1.4.1 Systems Description 36

7.1.4.2 Communications Systems Operations 36

7.1.4.3 Communications Systems Maintenance 37

7.1.4.4 Communications Systems Engineering 37

7.1.5 Range Video Systems 37

7.1.5.1 Systems Description 37

7.1.5.2 Video Systems Operations 37

7.1.5.3 Video Systems Maintenance 38

7.2 INTEGRATED TEST FACILITY SYSTEMS 41

7.2.1 ITF Engineering 41

7.2.2 ITF Operations 42

7.3 INFORMATION SYSTEMS 42

7.3.1 Technical Support Center, Computer Operations, Communications Center 43



5.2 SYSTEM DEVELOPMENT


1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 23

6.3.1 General Requirements 23

6.3.2 Systems Operations and Maintenance Plan 25

6.4 CONFIGURATION MANAGEMENT 26

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 26

6.6 TECHNICAL REPORTS AND BRIEFINGS 27

7.0 SYSTEM AREA REQUIREMENTS 27

7.1 RANGE SYSTEMS 27

7.1.1 General Requirements 27

7.1.1.2 Maintenance 29

7.1.1.3 Sustaining Engineering 29

7.1.1.4 Development Engineering 30

7.1.2.1 System Description 31

7.1.2.2 TRAPS and MCC Operations 32

7.1.6 Range Data Recording Systems 33

7.1.6.1 Systems Description 33

7.1.6.2 Recording Systems Operations 33

7.1.6.3 Recording Systems Maintenance 33

7.1.6.4 Recorder Systems Engineering 33

7.1.2.3 TRAPS and MCC Application Software Support 34

7.1.2.4 TRAPS and MCC Maintenance 34

7.1.2.5 TRAPS and MCC Engineering 34

7.1.2.3 TRAPS and MCC Application Software Support 34

7.1.3 Range Tracking Systems 35

7.1.3.1 Systems Description 35

7.1.3.2 Radar Systems Operations 35

7.1.3.3 Radar Systems Maintenance 35

7.1.3.4 Radar Systems Engineering 36

7.1.3.5 Telemetry Tracking Systems Operations 36

7.1.3.6 Telemetry Tracking Systems Maintenance 36

7.1.3.7 Telemetry Tracking Systems Engineering 36

7.1.4 Range Communication Systems 36

7.1.4.1 Systems Description 37

7.1.4.2 Communications Systems Operations 37

7.1.4.3 Communications Systems Maintenance 38

7.1.4.4 Communications Systems Engineering 38

7.1.5 Range Video Systems 38

7.1.5.1 Systems Description 38

7.1.5.2 Video Systems Operations 38

7.1.5.3 Video Systems Maintenance 39

7.2 INTEGRATED TEST FACILITY SYSTEMS 42

7.2.1 ITF Engineering 42

7.2.2 ITF Operations 43

7.3 INFORMATION SYSTEMS 43

7.3.1 Technical Support Center, Computer Operations, Communications Center 44


1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 25

6.3.1 General Requirements 25

6.3.2 Systems Operations and Maintenance Plan 27

6.4 CONFIGURATION MANAGEMENT 28

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 28

6.6 TECHNICAL REPORTS AND BRIEFINGS 28

7.0 SYSTEM AREA REQUIREMENTS 28

7.1 RANGE SYSTEMS 29

7.1.1 General Requirements 29

7.1.1.2 Maintenance 31

7.1.1.3 Sustaining Engineering 31

7.1.1.4 Development Engineering 32

7.1.2.1 System Description 33

7.1.2.2 TRAPS and MCC Operations 34

7.1.6 Range Data Recording Systems 35

7.1.6.1 Systems Description 35

7.1.6.2 Recording Systems Operations 35

7.1.6.3 Recording Systems Maintenance 35

7.1.6.4 Recorder Systems Engineering 35

7.1.2.3 TRAPS and MCC Application Software Support 36

7.1.2.4 TRAPS and MCC Maintenance 36

7.1.2.5 TRAPS and MCC Engineering 36

7.1.2.3 TRAPS and MCC Application Software Support 36

7.1.3 Range Tracking Systems 37

7.1.3.1 Systems Description 37

7.1.3.2 Radar Systems Operations 37

7.1.3.3 Radar Systems Maintenance 37

7.1.3.4 Radar Systems Engineering 38

7.1.3.5 Telemetry Tracking Systems Operations 38

7.1.3.6 Telemetry Tracking Systems Maintenance 38

7.1.3.7 Telemetry Tracking Systems Engineering 38

7.1.4 Range Communication Systems 38

7.1.4.1 Systems Description 39

7.1.4.2 Communications Systems Operations 39

7.1.4.3 Communications Systems Maintenance 40

7.1.4.4 Communications Systems Engineering 40

7.1.5 Range Video Systems 40

7.1.5.1 Systems Description 40

7.1.5.2 Video Systems Operations 40

7.1.5.3 Video Systems Maintenance 41

7.2 INTEGRATED TEST FACILITY SYSTEMS 44

7.2.1 ITF Engineering 44

7.2.2 ITF Operations 45

7.3 INFORMATION SYSTEMS 45

7.3.1 Technical Support Center, Computer Operations, Communications Center 46


1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 26

6.3.1 General Requirements 26

6.3.2 Systems Operations and Maintenance Plan 29

6.4 CONFIGURATION MANAGEMENT 29

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 30

6.6 TECHNICAL REPORTS AND BRIEFINGS 30

7.0 SYSTEM AREA REQUIREMENTS 30

7.1 RANGE SYSTEMS 30

7.1.1 General Requirements 31

7.1.1.2 Maintenance 32

7.1.1.3 Sustaining Engineering 32

7.1.1.4 Development Engineering 33

7.1.2.1 System Description 34

7.1.2.2 TRAPS and MCC Operations 35

7.1.6 Range Data Recording Systems 36

7.1.6.1 Systems Description 36

7.1.6.2 Recording Systems Operations 36

7.1.6.3 Recording Systems Maintenance 36

7.1.6.4 Recorder Systems Engineering 36

7.1.2.3 TRAPS and MCC Application Software Support 37

7.1.2.4 TRAPS and MCC Maintenance 37

7.1.2.5 TRAPS and MCC Engineering 37

7.1.2.3 TRAPS and MCC Application Software Support 37

7.1.3 Range Tracking Systems 38

7.1.3.1 Systems Description 38

7.1.3.2 Radar Systems Operations 38

7.1.3.3 Radar Systems Maintenance 38

7.1.3.4 Radar Systems Engineering 39

7.1.3.5 Telemetry Tracking Systems Operations 39

7.1.3.6 Telemetry Tracking Systems Maintenance 39

7.1.3.7 Telemetry Tracking Systems Engineering 39

7.1.4 Range Communication Systems 39

7.1.4.1 Systems Description 40

7.1.4.2 Communications Systems Operations 40

7.1.4.3 Communications Systems Maintenance 41

7.1.4.4 Communications Systems Engineering 41

7.1.5 Range Video Systems 41

7.1.5.1 Systems Description 41

7.1.5.2 Video Systems Operations 41

7.1.5.3 Video Systems Maintenance 42

7.2 INTEGRATED TEST FACILITY SYSTEMS 45

7.2.1 ITF Engineering 45

7.2.2 ITF Operations 46

7.3 INFORMATION SYSTEMS 46

7.3.1 Technical Support Center, Computer Operations, Communications Center 47


1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 28

6.3.1 General Requirements 28

6.3.2 Systems Operations and Maintenance Plan 30

6.4 CONFIGURATION MANAGEMENT 31

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 31

6.6 TECHNICAL REPORTS AND BRIEFINGS 32

7.0 SYSTEM AREA REQUIREMENTS 32

7.1 RANGE SYSTEMS 32

7.1.1 General Requirements 32

7.1.1.2 Maintenance 34

7.1.1.3 Sustaining Engineering 34

7.1.1.4 Development Engineering 35

7.1.2.1 System Description 36

7.1.2.2 TRAPS and MCC Operations 37

7.1.6 Range Data Recording Systems 38

7.1.6.1 Systems Description 38

7.1.6.2 Recording Systems Operations 38

7.1.6.3 Recording Systems Maintenance 38

7.1.6.4 Recorder Systems Engineering 38

7.1.2.3 TRAPS and MCC Application Software Support 39

7.1.2.4 TRAPS and MCC Maintenance 39

7.1.2.5 TRAPS and MCC Engineering 39

7.1.2.3 TRAPS and MCC Application Software Support 39

7.1.3 Range Tracking Systems 40

7.1.3.1 Systems Description 40

7.1.3.2 Radar Systems Operations 40

7.1.3.3 Radar Systems Maintenance 40

7.1.3.4 Radar Systems Engineering 41

7.1.3.5 Telemetry Tracking Systems Operations 41

7.1.3.6 Telemetry Tracking Systems Maintenance 41

7.1.3.7 Telemetry Tracking Systems Engineering 41

7.1.4 Range Communication Systems 41

7.1.4.1 Systems Description 42

7.1.4.2 Communications Systems Operations 42

7.1.4.3 Communications Systems Maintenance 43

7.1.4.4 Communications Systems Engineering 43

7.1.5 Range Video Systems 43

7.1.5.1 Systems Description 43

7.1.5.2 Video Systems Operations 43

7.1.5.3 Video Systems Maintenance 44

7.2 INTEGRATED TEST FACILITY SYSTEMS 47

7.2.1 ITF Engineering 47

7.2.2 ITF Operations 48

7.3 INFORMATION SYSTEMS 48

7.3.1 Technical Support Center, Computer Operations, Communications Center 49


1.0 INTRODUCTION 10

2.0 SCOPE 10

2.1 GENERAL SCOPE 10

2.2 INTERFACE WITH OTHER ORGANIZATIONS 10

2.3 NASA WORK BREAKDOWN STRUCTURE 10

2.4 SUMMARY OF REQUIREMENTS 11

2.4.1 Types of Systems to be Supported 11

2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14

4.1 ELECTRONIC DELIVERY OF INFORMATION 14

4.3 OTHER REPORTS REQUIRED 14

5.0 GENERAL REQUIREMENTS 14

5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14

5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15

5.3 PURCHASE AND CONTROL OF MATERIALS 15

5.4 TRAINING 16

5.5 TRAVEL 17

5.6 RELOCATION 17

5.7 OVERTIME 17

5.9 VEHICLES 18

5.10 TEMPORARY STAFF AUGMENTATION 18

5.11 RADIATING EQUIPMENT 18

6.0 FUNCTIONAL REQUIREMENTS 18

6.1 ENGINEERING SERVICES 18

6.2 SYSTEM DEVELOPMENT 20

6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30

6.3.1 General Requirements 30

6.3.2 Systems Operations and Maintenance Plan 32

6.4 CONFIGURATION MANAGEMENT 33

6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33

6.6 TECHNICAL REPORTS AND BRIEFINGS 33

7.0 SYSTEM AREA REQUIREMENTS 33

7.1 RANGE SYSTEMS 33

7.1.1 General Requirements 34

7.1.1.2 Maintenance 36

7.1.1.3 Sustaining Engineering 36

7.1.1.4 Development Engineering 37

7.1.2.1 System Description 38

7.1.2.2 TRAPS and MCC Operations 39

7.1.6 Range Data Recording Systems 40

7.1.6.1 Systems Description 40

7.1.6.2 Recording Systems Operations 40

7.1.6.3 Recording Systems Maintenance 40

7.1.6.4 Recorder Systems Engineering 40

7.1.2.3 TRAPS and MCC Application Software Support 41

7.1.2.4 TRAPS and MCC Maintenance 41

7.1.2.5 TRAPS and MCC Engineering 41

7.1.2.3 TRAPS and MCC Application Software Support 41

7.1.3 Range Tracking Systems 42

7.1.3.1 Systems Description 42

7.1.3.2 Radar Systems Operations 42

7.1.3.3 Radar Systems Maintenance 42

7.1.3.4 Radar Systems Engineering 43

7.1.3.5 Telemetry Tracking Systems Operations 43

7.1.3.6 Telemetry Tracking Systems Maintenance 43

7.1.3.7 Telemetry Tracking Systems Engineering 43

7.1.4 Range Communication Systems 43

7.1.4.1 Systems Description 44

7.1.4.2 Communications Systems Operations 44

7.1.4.3 Communications Systems Maintenance 45

7.1.4.4 Communications Systems Engineering 45

7.1.5 Range Video Systems 45

7.1.5.1 Systems Description 45

7.1.5.2 Video Systems Operations 45

7.1.5.3 Video Systems Maintenance 46

7.2 INTEGRATED TEST FACILITY SYSTEMS 49

7.2.1 ITF Engineering 49

7.2.2 ITF Operations 50

7.3 INFORMATION SYSTEMS 50



7.3.1 Technical Support Center, Computer Operations, Communications Center 51

The contractor shall maintain documentation for all software, hardware, and systems for all operational systems. Documentation shall include users/operators guides, technical and reference manuals, and all design documentation required by NASA. The contractor shall adhere to NASA configuration control procedures for all developed systems and components.
5.2.7 Documentation and Configuration Control
The contractor shall maintain documentation for all software, hardware, and systems for all operational systems. Documentation shall include users/operators guides, technical and reference manuals, and all design documentation required by NASA. The contractor shall adhere to NASA configuration control procedures for all developed systems and components.
5.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS
5.3.1 General Requirements
The contractor shall provide onsite operations as well as onsite and on-call maintenance services during normal hours for those systems to be operated and maintained under this PWS. The contractor shall purchase spare parts, maintenance supplies, tools, and equipment, which are not otherwise provided as Government-furnished property. The contractor shall provide qualified personnel to perform operations, maintenance and repairs.
The contractor shall perform the technical analysis, interpretation, and evaluation of problem areas to determine if the problem is hardware, software or procedural. The contractor shall analyze problems, and recommend and implement solutions. The contractor shall be proactive in taking measures to avoid potential problems.
The contractor shall provide a Range Support Specialist (RSS) responsible for the successful planning, coordination, and scheduling of assigned Range assets and related Range tasks. The RSS will work with NASA management, Range Control Officers (RCOs), Test Information Engineers (TIEs), project representatives, AFFTC representatives, Facilities Project Coordinator, and personnel from the various asset areas (TRAPS, Mission Control Centers, Communications Systems, Tracking Systems, Video Control Center, and Mobile Systems).
The contractor shall provide a Production Control Clerk (PCC) responsible for the successful coordination of Range Operations and Maintenance Department’s administrative activities. The activities include; coordinating personnel training, coordinating meeting agenda and meeting minutes with the O&M manager, facility safety representatation, prepare the monthly status report,and back-up support for Range scheduling.
5.3.1.1 Preventive Maintenance
The contractor shall perform regularly scheduled preventive maintenance. Such maintenance shall be performed during periods of system non-use or during periods of low system usage.The contractor shall provide and use a plan for preventive maintenance and inventory tracking which includes the following:


  • Planning and scheduling preventive maintenance, utilizing a comprehensive database that reflects the manufacturer's recommendations, historical data, and NASA's requirements.




  • Printing preventive maintenance work schedules.




  • Maintaining historical repair and maintenance cost files in equipment maintenance logs.




  • Maintaining exact inventory of spare parts.




  • Printing detailed maintenance reports/records for management review.

The contractor may be required to supply diagnostic software in addition to that provided by NASA. Unless the contractor supplies leased proprietary software, the software provided by the contractor shall become NASA property.


5.3.1.2 Repair or Remedial Maintenance
The contractor shall respond in accordance with response times and work hours included in each NASA WBS element, and shall expedite repair of systems when failure occurs during normal hours. Response shall begin within 20 minutes of notification, unless otherwise specified by NASA.
NASA may authorize unscheduled callout of repair personnel outside normal hours specified in the NASA WBS elements (including weekends and holidays). However, the contractor shall not establish a standby program whereby repair personnel are required to be continuously available for possible repair work.
The contractor shall utilize modular plug-in spare subassemblies to rapidly accomplish remedial repairs. Each removed defective subassembly shall be repaired at a location removed from the involved system. Systems or subsystems shall be repaired or replaced, based on cost-effectiveness, system down time and in coordination with the Technical Monitor.
When repairs require the removal of defective parts or components, the replacements used must meet manufacturer and/or NASA specifications. Nonconforming parts may only be used with NASA approval. Defective parts covered by warranty shall be replaced in accordance with such warranty at no cost to NASA.
The contractor shall perform troubleshooting to determine the nature of problems. The contractor shall recommend repairs, replacement, or changes in procedures to correct or avoid problems. If remedial repairs of a temporary nature are required for mission-critical equipment, the NASA Technical Monitor may order such emergency repairs. The maintenance log for each major item of equipment shall be kept current and be available for NASA inspection.
If the contractor cannot fix a broken system within the time specified in the NASA WBS element, the contractor shall order such repairs from the original equipment manufacturer as approved by the NASA Technical Monitor. The contractor shall maintain a log or database concerning the disposition of all parts and equipment shipped off-site for repairs, calibration, or replacement. ECN tagged equipment shall be processed according to NASA and Dryden policies and regulations regarding property management.
5.3.1.3 Spare Parts and Inventory Control System
The contractor shall maintain and purchase, when authorized by NASA, those spare parts required to maintain the systems in accordance with manufacturer and NASA standards. All spare parts shall fully meet the respective manufacturer's specifications, unless otherwise approved by NASA.
The contractor shall maintain and repair spare parts at the same configuration and revision level as the operational system.
The contractor shall continuously maintain a spare parts inventory control system for all spare parts.
5.3.2 Systems Operations and Maintenance Plan
The contractor shall establish and conduct an operations, repair, and maintenance program for each of the major systems areas described in this PWS. These programs shall be described in Systems Operations and Maintenance Plans (SOMPs) to be accepted and approved by NASA. Each SOMP shall describe operations and maintenance procedures for all major systems and subsystems. These procedures shall comply with manufacturers' specifications and NASA operating standards, and shall be updated when new equipment or requirements dictate.
Unless otherwise specified by NASA in a NASA WBS element description, each SOMP or work instruction (WI) shall, as a minimum, include procedures for:


  • Maintaining an accurate inventory and status.




  • Tracking, ordering, and stocking materials and spare parts necessary for

equipment/system operation and maintenance.


  • Assuring delivery of replacement parts to maximize operational readiness and repair capabilities.




  • Complying with configuration control on all equipment in accordance with

a system Configuration Plan or other NASA guidelines.


  • Maintaining current system operations logs.




  • Maintaining a log for each major item of equipment whose failure will result in a major adverse impact to Dryden. The log shall identify what was done, why, when and by whom.




  • Providing backup personnel to ensure performance of operations and maintenance functions.




  • Performing file backup and archiving.




  • Scheduling preventive maintenance tasks including, but not limited to, system alignment and running diagnostic programs.




  • Determining when the contractor shall request support of the Original Equipment Manufacturer (OEM) or outside experts.




  • Handling and disposing of hazardous materials.


5.4 CONFIGURATION MANAGEMENT
For each area supported, the contractor shall adhere to the established Configuration Control Plan (CCP) and shall follow existing Configuration Control procedures. When a CCP does not exist for a particular area, the contractor shall follow the guidelines provided in the Dryden ISO Procedures and work with NASA representatives to develop a plan for that area.
5.5 DOCUMENTATION REQUIREMENTS
The contractor shall provide documentation as specified in the NASA WBS element descriptions. This function requires the use of personal computers and computer-aided-design systems. Requirements include information collection, maintenance, and presentation.
The contractor documentation function shall include, but not be limited to: collection, cataloging, and maintenance of libraries and data bases of information including listings, tapes, documents, procedures, reports, inventories, data, charts, photos, transparencies, operational statistics, administrative data, financial data, and other information. As required by NASA, the contractor shall:


  • Generate and update documents, manuals, guides, and drawings




  • Provide and maintain as-built documentation; prepare briefing material including charts, graphs, and pictures




  • Prepare general narrative and detailed technical reports relevant to the systems supported




  • Assist in preparing schedules and presenting schedule status information.


5.6 TECHNICAL REPORTS AND BRIEFINGS
The contractor may be required to author technical reports on activities resulting from this PWS for publication in technical journals and make presentations at technical conferences or symposia.
6.0 SPECIFIC SYSTEM REQUIREMENTS
6.1 RANGE SYSTEMS
The Western Aeronautical Test Range (WATR, or "Range") consists of both ground-based range instrumentation and Mission Control and Data processing facilities. Range instrumentation includes Time Space Position Information (TSPI) systems (radar), telemetry tracking systems, long-range-optical trackers and video distribution, RF communications and ground audio systems, Flight Termination Systems Enhanced Flight Termination Systems, and Mobile video vans and telemetry trackers. The Mission Control Center (MCC) and data processing center provide both real-time and post-mission data processing as well as real-time data distribution and data monitoring capabilities. The WATR has a multi-mission capability (i.e., at least two missions can be supported simultaneously). There are two major and two auxiliary Mission Control Centers (MCC), three Telemetry and Radar Acquisition and Processing Systems (TRAPS), two radar's, three telemetry tracking systems, two sets of air-to-ground radio systems, a multi-vehicle Flight Termination System, two remote video vans, and one long-range-optical (LRO) trackers. A separate system provides flight data archival and data distribution to research engineers after the mission. Mobile telemetry trackers are provided on an as needed basis and are not used routinely. Configuration control of WATR systems is particularly important, not only because these systems are usually critical to the success of a mission, but to retain the integrity and flexibility of a true multi-mission capability.
On average, the WATR supports approximately 800 - 1000 operations a year, of which the majority (600-700) are real-time missions such as orbital tracking of the Space Shuttle and Space Station and flight support of a wide variety of research vehicles. The non-real-time missions include such things as data recaptures, MCC or data playbacks, and playbacks for checkout of configuration change requests.
6.1.1 General Requirements
The contractor shall provide personnel on-site at Dryden or Palmdale to perform hardware and software engineering, configuration control, mission operations and system maintenance for computer, audio, video, radar, and tracking systems. The WATR has unique mission requirements that may necessitate working personnel to provide 24-hour coverage, odd shifts, and/or weekends.

The contractor shall assure appropriate representation at WATR meetings including, but not limited to, the following:




  • Critical Design Reviews (CDR)

  • Preliminary Design Reviews (PDR)

  • Status meetings

  • WATR Configuration Control Board (CCB)

  • Informal or formal team meetings

The contractor shall provide an environment for close cooperation between functional areas including engineering, operations and technical disciplines.


6.1.1.1 Operations
The contractor shall adhere to all established NASA and Dryden policies and Standard Operating Procedures (SOP) during all phases of mission support.
The contractor shall use Business Information Tracking System (BITS) to schedule WATR systems for real-time and post-mission support.
The contractor shall provide cross training for other contractor personnel, as well as Civil Servants, so that the WATR can maintain sufficient backup support between projects.
When requested, the contractor shall assist and instruct users on the safe use of WATR equipment and facilities.
6.1.1.2 Maintenance



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