Disconnect Desktop Stations

1. 
   Fill out the top of the Disconnect Checklist noting:
   
   1. 
      Technician name
      
   2. 
      Date and times
      
   3. 
      Total devices reconnected
      

2. 
   Prior to Disconnect, ensure monitor and computer power up to the point of a log-on screen.
   
   1. 
      If log-on already displayed, shut down component.
      
   2. 
      If log-on not displayed, power up computer and monitor.
      
   3. 
      Note any issues with computer, monitor, keyboard, mouse, etc on Disconnect Checklist. (ie: missing keys, buttons, mouse balls, etc)
      
3. 
   Disconnect cables under desks, attached to computer or peripheral devices and place them in the computer bags provided.
   
   1. 
      Note cables collected on the Disconnect Checklist.
      
   2. 
      Add peripheral cables (printers, scanners, etc) on the Disconnect Checklist.
      
4. 
   Insert keyboard and mouse in the computer bag provided.
   
5. 
   Disconnect phone and phone cord under desk and place them in computer bag provided.
   
6. 
   Ensure computer bag, phone, monitor, computer and peripheral equipment is tagged with HILLDRUP MOVE LABEL with the same location for all desktop components.
   
   1. 
      If there is a discrepancy, please report on the Disconnect Checklist.
      
   2. 
      Report any discrepancies to the supervisor.
      
7. 
   Each station should have a Moving Instruction worksheet noting where the customer wants the computer placed at the new location.
   
   1. 
      If the sheet is on the customer desk, place in the computer bag provided.
      
   2. 
      If the sheet is not on the desk, annotate on the Disconnect Checklist.
      
8. 
   Leave entire desktop station on desktop to help movers packaging for move.
   
9. 
   Turn in Disconnect Checklist to Supervisor.
   

1. 
   Fill out the top of the Disconnect Checklist provided noting:
   

1. 
   Technician name
   
2. 
   Date and times
   
3. 
   Total devices reconnected.
   

2. 
   Prior to Disconnect, ensure system will power up.
   
   1. 
      Look for operational lights or movement.
      
   2. 
      If no lights or movement can be detected, note on Disconnect Checklist
      
3. 
   Disconnect power, network and all other cables and place in the computer bags provided.
   
   1. 
      Note cables collected on the Disconnect Checklist.
      
   2. 
      Add peripheral cables (printers, scanners, serial, parallel etc) on the Disconnect Checklist.
      
4. 
   Place computer bag on top of disconnect equipment to ensure both items move together during the move.
   

1. 
   Fill out the top of the Reconnect Checklist noting:
   
   1. 
      Technician name
      
   2. 
      Date and times
      
   3. 
      Total devices to be reconnected will be noted prior to moving to a new station.
      

2. 
   Ensure computer bag, phone, monitor, computer and peripheral equipment is tagged with HILLDRUP MOVE LABEL with the same location for all desktop components.
   
   1. 
      Report any discrepancies to the supervisor.
      
   2. 
      Discrepancies with labels will be corrected by supervisor prior to reconnect.
      
3. 
   Each station should have a Moving Instruction worksheet noting where the customer wants the computer placed at the new location.
   
   1. 
      If the sheet is on the customer desk, place in the computer bag provided.
      
   2. 
      If the sheet is not on the desk, annotate on the Reconnect Checklist.
      
4. 
   Reconnect cables under desks and attached to computer as noted to ensure complete reconnection of system components.
   
   1. 
      Note cables installed on the Reconnect Checklist.
      
   2. 
      Add peripheral cables (printers, scanners, etc) on the Reconnect Checklist.
      
5. 
   Attach keyboard, mouse, peripheral cables, power, and network cable to components and wall plugs.
   
6. 
   Reconnect phone and phone cord under desk and place them in computer bag provided.
   

10. 
    During reconnect, ensure the monitor, computer and any peripheral equipment power up to the point of a log-on screen.
    
11. 
    Note any issues with computer, monitor, keyboard, mouse, etc on Reconnect Checklist.
    
12. 
    Turn in Reconnect Checklist to supervisor.
    

1. 
   Fill out the top of the Reconnect Checklist noting:
   

1. 
   Technician name
   
2. 
   Date and times
   
3. 
   Total devices reconnected.
   

2. 
   Ensure computer bag and equipment is tagged with the same HILLDRUP MOVE LABEL (Move tags will be provided to the teams)
   
   1. 
      Note any discrepancies to Supervisor
      
   2. 
      Discrepancies will be corrected prior to reconnect.
      
3. 
   Reconnect Power, Network, and all other cables from computer bags provided.
   

1. 
   Note cables that are collected by a check on the Reconnect Checklist.
   
2. 
   Add peripheral cables (printers, scanners, serial, parallel etc) on the Reconnect Checklist.
   

4. 
   Reconnect and ensure the system will power up.
   

1. 
   Look for operational lights or movement.
   
2. 
   If no lights or movement can be detected, note on Reconnect Checklist
   

5. 
   Note any issues on Reconnect Checklist
   
6. 
   Turn in Reconnect Checklist to supervisor.
   

“X” where your monitor/

Corner w/return Corner w/peninsula Two corner w/returns

Two person workstation

Circle one of following:
My CPU goes on the: DESK FLOOR

Disconnect Checklist Service Report

Client:			Date:
Location:			Time Start:
			Time End:
Technician:			Total Devices Disconnected:

Label Tag #	Device Type PC/Ptr/Other	Check Prompt	Disconnect & Bagged	Remove Toner & Bagged	Comments Note Discrepancies
	Monitor
	Computer
	Keyboard & Mouse
	Cables
	Printer
	Scanner
	FAX
	Phone & Cord
	Power Strip
	Tape Drives
	Moving Instruction Worksheet
	Dock
	Other:

Reconnect Checklist Service Report

Client:			Date:
Location:			Time Start:
			Time End:
Technician:			Total Devices Reconnected:

Label Tag #	Device Type PC/Ptr/Other	Reconnected	Check Prompt	Comments Note Discrepancies
	Monitor
	Computer
	Keyboard & Mouse
	Cables
	Printer
	Scanner
	FAX
	Phone & Cord
	Power Strip
	Tape Drives
	Moving Instruction Worksheet
	Dock
	Other:

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