Emergency Management Plan Revision of May 1, 2011



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MISSION

To ensure electrical equipment and systems, SCADA systems, and emergency generators remain fully operational, and to coordinate with commercial power companies in restoring power to priority GSWSA facilities.




      1. CONCEPT of OPERATIONS

The Technical Services Department has overall responsibility for the Electrical & Emergency Power function.




      1. RESPONSIBILITIES


Preparedness / Mitigation

Ensure all personnel are familiar with their duties and responsibilities under this plan.


Maintain all emergency generators in a constant state of readiness. (Refer to Appendix 9 for detailed generator information.)
Ensure SCADA monitoring and control systems remain fully functional.
Confer with Santee Cooper and Horry Electric Cooperative, to impress upon them the criticality of our facilities and services, and to share our plans and priorities with them.
Response

Obtain briefing and receive instructions from appropriate Incident Command Staff.


Determine the potential impact of the incident on electrical equipment / systems or SCADA systems.
Determine the potential need for emergency power generating equipment.
Assist Incident Command Staff in developing coordinated strategies and action plans pertaining to electrical systems, SCADA, and emergency generators.
Implement strategies and action plans as directed by appropriate ICS staff.
Develop and implement a plan for refueling emergency generators as needed.
Recovery
Continue Electrical & Emergency Power functions as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Laboratory Services
PRIMARY: Laboratory Services
SUPPORT: Water Treatment

Wastewater Treatment




      1. INTRODUCTION

For the purposes of this ISF, Sampling & Analysis refers to analyzing water and wastewater samples to identify and quantify potential quality concerns.




      1. MISSION

To ensure the water and wastewater treatment plants are effectively meeting or exceeding the parameters required by their various Permits.


To identify and quantify foreign materials or contaminants in the water or wastewater systems.


      1. CONCEPT of OPERATIONS

The Laboratory Staff has overall responsibility for the analysis function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Establish and maintain cooperative or mutual aid agreements with other water and/or wastewater laboratories.
Maintain a working knowledge of any private or commercial laboratories in the area that could be useful to GSWSA in an emergency, as well as their capabilities, contact names and numbers, etc.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential sampling and analysis needs of the incident.
If our Lab cannot handle the incident needs alone, invoke mutual aid or cooperative agreements with other water / wastewater laboratories, or solicit private / commercial laboratories if necessary.
Assist Incident Command Staff in developing strategies and action plans pertaining to sampling and analysis of the water and/or wastewater systems.
Implement strategies and action plans as directed by appropriate ICS staff.
Recovery_Continue_Sampling__Analysis_functions_as_required_by_the_incident._Develop_and_implement_“Stand-Down”_plans_as_appropriate._Follow-Up'>Recovery
Continue Sampling & Analysis functions as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Damage Assessment
PRIMARY: Incident Command Staff (Senior Staff)
SUPPORT: Utility Management

Administration

Engineering


      1. INTRODUCTION

For the purposes of this ISF, Damage Assessment refers to careful and methodical initial evaluations of structures or facilities that may have been damaged, to determine the extent of the damage, and to begin planning for appropriate repairs.




      1. MISSION

Assess damaged or potentially damaged structures for life safety concerns or issues. Any area, structure, or facility deemed not safe for human occupancy shall be declared and posted “Unsafe - Off Limits


Assess damaged or potentially damaged structures or facilities for functionality or operability concerns or issues.
Assist with the development of repair plans as appropriate and necessary.


      1. CONCEPT of OPERATIONS

The ICS has overall responsibility for the Damage Assessment function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Ensure all potential Damage Assessment Inspectors have a basic knowledge of structural damage assessment methods and techniques.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Damage Assessment needs of the incident; develop plans and assignments for carrying out necessary inspections.
Assist Incident Command Staff in developing strategies and action plans for temporary or permanent repairs as necessary.
Recovery_Continue_the_Finance__Accounting_function_as_required_by_the_incident._Develop_and_implement_“Stand-Down”_plans_as_appropriate._Follow-Up'>Recovery
Continue Damage Assessment functions as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Information Systems
PRIMARY: IS
SUPPORT: Administration

Engineering




      1. INTRODUCTION

For the purposes of this ISF, Information Systems (IS) refers to computers, computerized systems and networks, telephone system, computer applications and programs, and other Information Technology (IT).




      1. MISSION

To establish, maintain, and operate IS / IT systems and components as necessary to support the needs of the Incident Command Staff and emergency personnel.


CONCEPT of OPERATIONS
The IS Department has overall responsibility for the Information Systems function.


      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Ensure protective measures such as virus protection, firewalls, etc., are in place and up to date to protect against hackers and other forms or cyber-attack.
Develop and maintain plans for supporting the GSWSA Emergency Operations Center’s IS / IT needs during an emergency incident. (Networked PC, local printer, LCD projector, possible network connections for laptops, telephones, etc.)
Develop and maintain plans for protecting GSWSA’s IS / IT systems from the effects of certain emergency incidents if necessary. (For example, removing equipment from areas or locations with a high potential for flooding.)
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the IS / IT needs of the incident, particularly related to ISF-1, Direction and Control, and ISF-7, Situation Status.
Develop and implement plans and assignments for meeting the IS / IT needs of the incident.
If Information Systems are the source or a consequence of the emergency incident, assist Incident Command Staff in developing strategies and action plans regarding IS / IT.
Implement strategies and action plans as directed by ICS Staff.
Be prepared for needs to expand or change as the incident progresses.
Recovery_Continue_the_Contracts_function_as_required_by_the_incident._Develop_and_implement_“Stand-Down”_plans_as_appropriate._Follow-Up'>Recovery_Continue_the_Purchasing__Procurement_function_as_required_by_the_incident._Develop_and_implement_“Stand-Down”_plans_as_appropriate._Follow-Up'>Recovery
Continue the IS function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Finance & Accounting
PRIMARY: Accounting
SUPPORT: Purchasing

Utility Management

Engineering


      1. INTRODUCTION

For the purposes of this ISF, Finance & Accounting refers to managing and tracking the expenses and finances related to an emergency incident and the associated preparation, response, and recovery activities.




      1. MISSION

To track and document expenses of, and provide and manage funding for, emergency management activities associated with an incident.




      1. CONCEPT of OPERATIONS

The Accounting Department has overall responsibility for the Finance & Accounting function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential financial and accounting / documentation needs of the incident.
Develop and implement plans and assignments for meeting the Finance & Accounting needs of the incident.
Consider the potential need to provide emergency Payroll, should that normal process be affected.
Recovery
Continue the Finance & Accounting function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Supplies & Materials
PRIMARY: Purchasing
SUPPORT: Accounting



      1. INTRODUCTION

For the purposes of this ISF, Supplies & Materials refers to providing supplies and materials or locating and purchasing them, in support of emergency incident activities and operations. (For “major” purchases, refer to ISF-19, Purchasing & Procurement.)




      1. MISSION

To provide or obtain supplies and materials necessary to support emergency incident activities and operations.




      1. CONCEPT of OPERATIONS

The Purchasing Department has overall responsibility for the Supplies & Materials function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Develop and implement a plan for ensuring a minimum amount of pre-determined Supplies & Materials likely to be needed under various kinds of emergency conditions are available through the Warehouse.
Maintain an assortment of outside vendors and suppliers who could provide such materials in an emergency.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Supplies & Materials needs of the incident and whether we can fill these needs internally or need to turn to outside vendors / suppliers.
Develop and implement plans and assignments for meeting the Supplies & Materials needs of the incident.
Be prepared for needs to expand or change as the incident progresses.

Recovery
Continue the Supplies & Materials function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.



Purchasing & Procurement
PRIMARY: Purchasing
SUPPORT: Accounting

Engineering




      1. INTRODUCTION

For the purposes of this ISF, Purchasing refers to locating and purchasing “major” material, supplies, or equipment items in support of the incident. (For “minor” purchases, refer to ISF-18, Supplies & Materials.)


For the purposes of this ISF, Procurement refers to locating and obtaining professional or specialized services in support of the incident. (For contracted services, refer to ISF-20, Contracts.)


      1. MISSION

To obtain “major” supplies, materials, equipment, or professional services necessary to support emergency incident activities and operations




      1. CONCEPT of OPERATIONS

The Purchasing Department has overall responsibility for the Purchasing & Procurement function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities in this plan.
Maintain an assortment of vendors, suppliers, and service providers who could be contacted if necessary during an emergency.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Purchasing & Procurement needs of the incident.
Develop plans and assignments for meeting the Purchasing & Procurement needs of the incident.
Be prepared for the needs to expand or change as the incident progresses.

Recovery
Continue the Purchasing & Procurement function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify the Environmental, Quality & Safety Supervisor of any necessary updates or revisions to any part of MPW’s Emergency Management Plans.



    1. Contracts

PRIMARY: Purchasing


SUPPORT: Engineering

Accounting





      1. INTRODUCTION

For the purposes of this ISF, Contracts refers to negotiating, obtaining, and possibly overseeing support services and activities under written contractual agreements.




      1. MISSION

To negotiate and obtain contracted services necessary to support incident operations and activities.




      1. CONCEPT of OPERATIONS

The Purchasing Department has overall responsibility for the Contracts function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Maintain an assortment of contractual service providers who could be called upon to assist GSWSA during an emergency.
When possible and appropriate, negotiate contract terms in advance for services that are highly likely to be necessary should an event occur. (For example, debris removal, fence repair, roof repair, structural repair, etc.)
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the contractual support service needs of the incident.
Develop plans and assignments to obtain the necessary services through contract agreements.
If necessary and appropriate, manage / oversee the contract services.
Be prepared for the contract needs to expand or change as the incident progresses.
Recovery
Continue the Contracts function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.




Claims Management
PRIMARY: Administration
SUPPORT: Purchasing

Accounting




      1. INTRODUCTION

For the purposes of this ISF, Claims Management refers to the handling and management of claims for damages or harm, whether against GSWSA, or originating from GSWSA against another agency or organization.




      1. MISSION

To receive, process, and manage claims for damages or harm originating from others against GSWSA.


To initiate, process, and manage claims for damages or harm originating from GSWSA against other agencies or organizations.


      1. CONCEPT of OPERATIONS

The Administration Department has overall responsibility for the Claims Management function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Damage Claim needs of the incident.
Develop plans and assignments to process and manage all claims associated with the incident.
Be prepared for the Claims Management needs to expand or change as the incident progresses
Recovery
Continue the Claims Management function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up

Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.




    1. Facility Services

PRIMARY: Administration


SUPPORT: HR

Water Distribution





      1. INTRODUCTION

For the purposes of this ISF, Facility Services refers to a variety of duties related to the operations and maintenance of GSWSA facilities – particularly the Operations Center – during emergency management activities and operations. This may include setting up tables, chairs, status boards, etc., in support of the Emergency Operations Center; ensuring timely and proper installation of Hurricane Shutters if necessary; assisting with set up of cooking / sleeping areas if necessary, etc.




      1. MISSION

To provide general support and assistance for facility set up, operations, or maintenance related to emergency management operations and activities.




      1. CONCEPT of OPERATIONS

The Facilities Department has overall responsibility for the Facility Services function.




      1. RESPONSIBILITIES


Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities in this plan.
During the month of June each year (or as otherwise directed due to increased threat or hazard levels) inventory and inspect Operations Center Hurricane Shutters and associated hardware and equipment, to ensure they are ready for immediate installation if necessary.
During the month of June each year (or as otherwise directed due to increased threat or hazard levels), coordinate with ISF-4, Employee Wellbeing, to assist with inventory of supplies / equipment / utensils, and augmenting these supplies as necessary.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Facility Services needs of the incident; inventory appropriate supplies; augment as necessary; develop implementation plans.
Coordinate support and assistance as necessary.
Be prepared for Facility Services needs to expand and change as the incident progresses.
Recovery
Continue the Facility Services function as required by the incident.
Develop and implement “Stand-Down” plans as appropriate.
Follow-Up
Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.


    1. Facility Locates

PRIMARY: Inspections


SUPPORT: Engineering

Taps & Repairs

Water Distribution

Wastewater Collections




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