Nursing facility
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Authorizations
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Marietta Dabney 959-230-3505 dabneym@aetna.com
|
Marietta Dabney 959-230-3505 dabneym@aetna.com
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Marietta Dabney 959-230-3505 dabneym@aetna.com
|
Marietta Dabney 959-230-3505 dabneym@aetna.com
|
Nursing facility
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Authorizations
|
Marietta Dabney 959-230-3505 dabneym@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Claims
|
Shannon Wijkowski 302-283 -6670
smwijkowski@aetna.com
Nicole Teel 302-283-6749
TeelN@Aetna.com
|
Shannon Wijkowski 302-283 -6670
smwijkowski@aetna.com
Nicole Teel 302-283-6749
TeelN@Aetna.com
|
Shannon Wijkowski 302-283 -6670
smwijkowski@aetna.com
Nicole Teel 302-283-6749
TeelN@Aetna.com
|
Care Coordination
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Hospice__Tidewater__Central'>Hospice
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Notifications-Authorizations
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Hospice
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Notifications-Authorizations
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Stephanie Hargan 959-299-6312 (w)
hargans@aetna.com 804-824-5541 (cell)
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
LTSS
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Authorizations
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
LTSS
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
Donnesha Lewis 959-299-6400
VAcredentialing-aetna@aetna.com
|
Authorizations
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Marietta Dabney 959-230-3505
dabneym@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com.
|
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Authorizations
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Melissa Parent 959-299-6323
parentm@aetna.com
|
Vicki A. Brown: 959-230-3782
BrownV5@aetna.com
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Dorothy Goins-Manager 959-230-3916 goinsd@aetna.com
|
Melissa Parent 959-299-6323
parentm@aetna.com
|
Vicki A. Brown: 959-230-3782 BrownV5@aetna.com
|
Community Mental Health Rehabilitation Services
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopmentVAContact@aetna.com
|
Jannette Anderson 804-527-6402
NetworkDevelopment-VAContact@aetna.com
|
Credentialing
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Leslie Weatherless-Kerr 959-299-6316
VAcredentialing-aetna@aetna.com
|
Authorizations
|
Jessica Moorman: 959-230-3667
MoormanJ@aetna.com
|
Amelia Harris 959-299-6335
HarrisA6@AETNA.com
|
Darlene Turner 959-230-3829
turnerD4@aetna.com
|
Claims
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Claim Inquiry for Providers
855-652-8249 follow prompts
|
Care Coordination
|
Jessica Moorman: 959-230-3667
MoormanJ@aetna.com
|
Amelia Harris 959-299-6335
HarrisA6@AETNA.com
|
Darlene Turner 959-230-3829
turnerD4@aetna.com
|
DME AT and EM
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
DME Contracting – application requests & submission
Aetnabetterhealth-VAProviderRelations@aetna.com
|
Same as Tidewater
|
Same as Tidewater
|
Credentialing
|
DME Credentialing - application status inquiries
vacredentialing-aetna@AETNA.com
For escalated issues only:
Leslie Weatherless-Kerr
(E) Weatherless-KerrL@aetna.com (T) 959-299-6316
Donnesha Lewis
(E) LewisD10@aetna.com (T) 959-299-6400
|
Same as Tidewater
|
Same as Tidewater
|
Authorizations
|
(T) 855-652-8249 (F) 855-661-1828
For escalated issues only:
Stephanie Hargan, Manager Utilization Management
(T) 959-299-6312 (M) 804-824-5541 E) HarganS@aetna.com
|
Same as Tidewater
|
Same as Tidewater
|
Claims
|
DME Claims inquiry statuses
855-652-8249, prompt 4 & the prompt 5
For escalated issues only:
Bernice Mcgee
(E) BMcgee@aetna.com (T) 804-368-7206
Shade Redd
(E) ReddS@aetna.com (T) 959-230-3608
|
Same as Tidewater
|
Same as Tidewater
|
Care Coordination
|
DME Coordinator Tidewater:
Dorothy Goins (T) 959-230-3916 (M) 757-418-0034
(E) GoinsD@aetna.com
|
DME Coordinator
Central Region: Melissa Parent
(T) 959-299-6323 (M) 866-261-0581
(E) ParentM@aetna.com
|
DME Coordinator
Charlottesville Region: Vickie Brown
(T) 959-230-3782 (M) 804-819-9427l
(E) BrownV5@aetna.com
|
