Business Report on operations management and Information System of Tesco Student Id 22046586 Total word count : 2494
Table of Contents Introduction .............................................................................................................................. 3 Objectives.................................................................................................................................. 3 Order winners and Order Qualifier of Tesco..................................................................... 3-4
Analysis of Tesco’s Process and Value Chain …...………………………………………5-6 Tools Techniques of Operation Management at Tesco and Use of Technology.. ........ 6-8
Aim for operational excellence in future ............................................................................ 8-9 Technolgy at Tesco…………………………………………………………………………9 Conclusion ........................................................................................................................... 9-10 References .......................................................................................................................... 10-11 Introduction Established by John Cohen in London in 1919, Tesco is known to be the largest
retailer in the United Kingdom, and one of the world’s leading grocers. It dominates the British
retail sector in terms of both, global revenue and local market share. Tesco supermarkets revolutionized
the way people shop, which helped the brand to expand globally. Tesco has 6800+
stores in 14 countries around the globe and has around 80 million customers
worldwide along with 16.5 million active club card members. The company serves tens of thousands of customers each day and employs more than 450,000 people.
Tesco mainly operates in 4 types of store
formats in terms of Express, Metro,
Superstore,
and Extra, respectively. The core values of Tesco is to create value for customers to earn their lifetime loyalty. The vision of the Tesco is to be a growth company (Tesco PLC, 2013).
